Feral Heart

Help & Guidance => Site/Forum Help => Topic started by: spiritslife on September 08, 2019, 08:23:50 pm

Title: trying to change my password: "Activation could not be sent.Mailer Error"
Post by: spiritslife on September 08, 2019, 08:23:50 pm

hi I've not played FH in a very very long time and am now wanting to try playing it again so i'm trying to reset my password like they said to do in another help post on the form but i keep getting this massage instead

"Activation could not be sent.Mailer Error: You must provide at least one recipient email address."

I've tried signing into the user panel to edit it but it is not doing any thing it's not even loading and the page just flashes once like it's doing some thing but then nothing it just stay's on the login part of the page.

Title: Re: trying to change my password: "Activation could not be sent.Mailer Error"
Post by: Hooli on September 08, 2019, 08:32:00 pm

Are you providing a valid e-mail address when sending the e-mail to reset your password?

Title: Re: trying to change my password: "Activation could not be sent.Mailer Error"
Post by: spiritslife on September 09, 2019, 09:07:36 am

it's not asking me for my e-mail it ask's for my username but when i put it in i get that error and i don't know why because i've not changed my e-mail add since i last played FH?? i even have the e-mail from back when i first activated it in 2011 XD

Title: Re: trying to change my password: "Activation could not be sent.Mailer Error"
Post by: LadySigyn on September 09, 2019, 12:50:18 pm

I'd suggest PMing a staff member, as there seems to be an issue regarding your account's activation.