Author Topic: trying to change my password: "Activation could not be sent.Mailer Error"  (Read 1757 times)

Offline spiritslife

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hi I've not played FH in a very very long time and am now wanting to try playing it again so i'm trying to reset my password like they said to do in another help post on the form but i keep getting this massage instead

"Activation could not be sent.Mailer Error: You must provide at least one recipient email address."

I've tried signing into the user panel to edit it but it is not doing any thing it's not even loading and the page just flashes once like it's doing some thing but then nothing it just stay's on the login part of the page.

Offline Hooli

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Re: trying to change my password: "Activation could not be sent.Mailer Error"
« Reply #1 on: September 08, 2019, 08:32:00 pm »
Are you providing a valid e-mail address when sending the e-mail to reset your password?


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Offline spiritslife

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Re: trying to change my password: "Activation could not be sent.Mailer Error"
« Reply #2 on: September 09, 2019, 09:07:36 am »
it's not asking me for my e-mail it ask's for my username but when i put it in i get that error and i don't know why because i've not changed my e-mail add since i last played FH?? i even have the e-mail from back when i first activated it in 2011 XD

Online LadySigyn

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Re: trying to change my password: "Activation could not be sent.Mailer Error"
« Reply #3 on: September 09, 2019, 12:50:18 pm »
I'd suggest PMing a staff member, as there seems to be an issue regarding your account's activation.