Feral Heart
Help & Guidance => Site/Forum Help => Topic started by: VirtualYeti on January 09, 2017, 02:26:31 am
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Well, hi. I recently just registered and I'm TRYING to log into the site & game (And yes, before you start asking me if I officially confirmed the activation, then I have).
Apparently when I try logging in to the main site, it does nothing but sit there and just erases my username and password that I placed into both parts and correctly too.
If I try logging in to the "Play Game" Section it also does nothing, I've only managed to log into the forums somehow w/ my username and password done correctly.
When I try logging in to the game it waits for a minute and then says somewhere along the lines of; "Couldn't connect to the front server, try again" I had the play game tab opened and it does absolutely nothing to help.
I REALLY need someones help here, as I'm extremely confused here.
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When i'm having the username poof issue on the Play Game tab, I usually close the tab then reopen it and everything works just fine. If this doesn't work for you, try using another browser or reloading the browser entirely.
It might also have to do with your cookies. You can clear your cookies by going to the three dots (if using Chrome), History, Clear Browsing Data, and uncheck everything but Cookies & Cache.
Hopefully you can get your login working to join us in-game here soon~
~ Whisper
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Thank you very much for your advice, I will use that and see if it works, I am using chrome though so thanks for pointing that out for me.
Your help is BERRY much apPEACHiated!
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You're very welcome m'dear. Hopefully it works out for you. If you have any further issues please let us know <3
If anything, you can also check this thread: http://feral-heart.com/smf/index.php?topic=54268.0
Not sure it applies to your case here, but it's worth a look.
Thempunsareamazing.
~ Whisper
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Sadly enough, it didn't work at all. I tried using Firefox to do both, they both dissipated, I cleared my cookies and caches, that didn't do anything, I closed and reopened the tab and it still did the same thing and I DONUT know what to do nooooowww! \.> n <./
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Do you by chance have a proxy enabled?
If anything, I edited my above post but i'll hyper link, check this out: Click Me (http://feral-heart.com/smf/index.php?topic=54268.0)
~ Whisper
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This is most likely an account related issue. The same problem has been occurring for other people in the topics here:
http://feral-heart.com/smf/index.php?topic=59679.0 (http://feral-heart.com/smf/index.php?topic=59679.0)
and here:
http://feral-heart.com/smf/index.php?topic=59678.0 (http://feral-heart.com/smf/index.php?topic=59678.0)
My instructions for you will be the same as the others:
You and another user appear to have the same problem. I recommend messaging a staff member. It seems to be an issue with your account.
Try checking your email and seeing if you got any kind of email about a password change. Some users have been sent this by Raz as there have been issues with accounts not becoming fully activated recently. If you didn't receive any email of that sorts, message a staff member.
If you check your email and have no emails, here is a list of the staff to contact: http://www.feral-heart.com/smf/index.php?topic=12157.0 (http://www.feral-heart.com/smf/index.php?topic=12157.0)
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Alright, I have RED about the proxy's (Haha Creepypasta, kill me now plz) and seemly need assistance to try and turn to see if their on or off.
Your help is pretty much a god's blessing right now and considering I am currently using a SONY laptop I could kiss the floor right now.
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Oh, and yes I did get the email about the activation and have done so already it's just the fact that FH is being an arse to MOST of us right now, but thank you for the consideration of giving me the link to message a staff member about the problem and to try and get help.
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To turn off a Proxy, goto the Chrome three dots again, Settings, scroll all the way down to 'show advanced settings'.
Now, you can ctrl + f search 'Network' or scroll till you find it, and then click 'Change proxy settings'.
This will open a new box.
This should have 'Connections' selected. On this page click LAN settings and then uncheck 'Use proxy server' and hit Apply.
This should turn off the proxy if you have one enabled.
~ Whisper
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Oh, and yes I did get the email about the activation and have done so already it's just the fact that FH is being an arse to MOST of us right now, but thank you for the consideration of giving me the link to message a staff member about the problem and to try and get help.
I'm assuming by that the activation email didn't work?
And you're welcome! They should be able to assist you from here
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Alright, thank you for your guidance as my Proxy server was actually disabled and have enabled it, then will disable it again.
Salutations, Serifal
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Oh, the Activation email DID work, it might the Proxy though.
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Oh, the Activation email DID work, it might the Proxy though.
After the activation email you were able to login to the tab, or no?
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After the activation email, I COULDN'T log into the tab, only the forum.
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To turn off a Proxy, goto the Chrome three dots again, Settings, scroll all the way down to 'show advanced settings'.
Now, you can ctrl + f search 'Network' or scroll till you find it, and then click 'Change proxy settings'.
This will open a new box.
This should have 'Connections' selected. On this page click LAN settings and then uncheck 'Use proxy server' and hit Apply.
This should turn off the proxy if you have one enabled.
~ Whisper
Sadly, this did not work, as my APPLY button wasn't turned on (NOT LIKE THAT DIRTY THOUGHT GEEZ) I tried checking it pressing OK waiting for a minute, then I unchecked it and pressing OK again.
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Oh, and no, I didn't get an email about a password resetting. I tried doing it myself but it just says this; "Activation could not be sent.Mailer Error: You must provide at least one recipient email address." I use Gmail so I don't know if this would usually happen or is a very annoying occurring thing to Gmail originated FH Users that register their email part w/ this website.
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Oh, and no, I didn't get an email about a password resetting. I tried doing it myself but it just says this; "Activation could not be sent.Mailer Error: You must provide at least one recipient email address." I use Gmail so I don't know if this would usually happen or is a very annoying occurring thing to Gmail originated FH Users that register their email part w/ this website.
I am sorry to hear that. At this point, messaging a staff member would be best as the activation email didn't work and maybe they can either send you another one or help in some other way.
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Oh, and no, I didn't get an email about a password resetting. I tried doing it myself but it just says this; "Activation could not be sent.Mailer Error: You must provide at least one recipient email address." I use Gmail so I don't know if this would usually happen or is a very annoying occurring thing to Gmail originated FH Users that register their email part w/ this website.
I am sorry to hear that. At this point, messaging a staff member would be best as the activation email didn't work and maybe they can either send you another one or help in some other way.
Oh it's perfectly fine, I have messaged a staff member about the problem and have not received a response yet surprisingly, I have apologized for bothering them in case the proxy solution worked but I don't know how long it's going to take them to send a response or solution to the problem.
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Oh it's perfectly fine, I have messaged a staff member about the problem and have not received a response yet surprisingly, I have apologized for bothering them in case the proxy solution worked but I don't know how long it's going to take them to send a response or solution to the problem.
It shouldn't take too long. They've been pretty active lately. Remain patient, a solution will hopefully come soon ^^
You aren't alone in this issue either.
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Okay, got it, currently listening to 'Dan Cook Kool-Aid Man' video xD I actually got a response recently and I was told to just wait it out so I'll do that.
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Okay, got it, currently listening to 'Dan Cook Kool-Aid Man' video xD I actually got a response recently and I was told to just wait it out so I'll do that.
Alright! Hope you are able to login soon! ^^ Continue watching funny Youtube videos to pass the time, or join an IT Server. They can be really fun! There is a good one out there called Dragon's Den, found here: http://dragonsden.freeforums.net/ (http://dragonsden.freeforums.net/)
A mod may come and lock this as there isn't much else that can be done at this point.
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Yeah, most likely a mod will come by to lock this.
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I will go ahead and lock this for you, at your request. c: