Feral Heart

News & Official Information => News => News Archives => Topic started by: razmirz on February 20, 2012, 04:38:19 pm

Title: An Apology
Post by: razmirz on February 20, 2012, 04:38:19 pm
It has been brought to my attention some users receiving bans who where never actually given bans. I have found the root of the problem and I'm looking to get it fixed asap as far as I'm aware this affects a couple of hundred accounts so I ask that you bare with me while I get a fix out to you.

Raz
Title: Re: An Apology
Post by: Zaroque on February 20, 2012, 05:38:18 pm
Thank you for notifying us, Raz. c:
Title: Re: An Apology
Post by: ~Falconflight~ on February 20, 2012, 09:53:45 pm
Thank you for the info
Title: Re: An Apology
Post by: Colors on February 21, 2012, 02:16:44 am
Thank you for the info! My account was banned for 16 hours, and I was actually worried about it, because I've been travelling for 3 days and I wasn't online. I just got on today on the afternoon to give a check in my Pride. Now I'll just wait for this problem be fixed. ^^
Title: Re: An Apology
Post by: BlackCatTrain on February 21, 2012, 03:56:25 am
Thank you so much!! Now i can assure my friend that she didnt do anything wrong, shes going all crazy about a ban for 6 days.
Title: Re: An Apology
Post by: lugailover on February 21, 2012, 04:12:08 pm
  Thank you very much about the banning problem! Our internet box went down, so I didn't need to worry about getting banned in game.
Title: Re: An Apology
Post by: heartsgirl99 on February 21, 2012, 07:49:07 pm
Thank you for telling us raz! Now we won't worry about the Ramon banning once this is fixed.
Title: Re: An Apology
Post by: feralheartdog on February 21, 2012, 07:55:59 pm
Thank you for the notification Raz! Now i know why I was randomly banned, and I wasn't even playing. I am grateful to know that it as a error.
Title: Re: An Apology
Post by: Kyugima on February 21, 2012, 08:00:13 pm
  I'm just posting to say that yes, there is a banning glitch, BUT NO it doesn't mean that any bans you currently have are all glitch bans, for all you know there is a reason behind them. Just saying, don't instantly assume that because there is a issue that you are innocent.
Title: Re: An Apology
Post by: Ouuka on February 22, 2012, 07:26:08 pm
Thanks for letting us know Raz :)
Title: Re: An Apology
Post by: ashley2 on February 22, 2012, 11:33:27 pm
i am glad you are getting it fixed but there is another bug when i opened farel heart it look horrible it did not look like that the first time i opened it
Title: Re: An Apology
Post by: gabrielle167 on February 23, 2012, 02:56:36 pm
thanksyou for the info me and my sister got banned for 15 minutes 3 times so i was woundaring why but now i know :D
Title: Re: An Apology
Post by: Redlinelies on February 23, 2012, 03:14:34 pm
If you got banned as you were playing it was not a glitch but in fact a mod seeing you do something.

This will clear things up for many users.
Title: Re: An Apology
Post by: FireRonin on February 23, 2012, 04:14:03 pm
Thanks for this post! I know someone who was banned and had not been on. This will reassure alot of people from worrying that their accounts have been hacked XD.
Title: Re: An Apology
Post by: galania on February 23, 2012, 08:50:09 pm
theres also blocking glitch as well i had users blocked on my block list when there was no one blocked on it. i jsut though this should also be brought to your attention.
Title: Re: An Apology
Post by: Sashastriker on February 24, 2012, 12:57:07 am
Thanks for the heads up, Raz! One of my friends was banned recently and she said she hadn't done anything. I'll be glad to tell her {through E-mail} that it's a glitch ^^'
Title: Re: An Apology
Post by: FireRonin on February 24, 2012, 02:00:21 am
Skyblade, Yes Ive had that Glitch before, but I think they are already aware of it. Sometimes, or it used to, put all of your friends into the block list..Even tho they arnt really blocked and they still show up.. or are yours actually blocked ?
Title: Re: An Apology
Post by: Kyugima on February 24, 2012, 02:36:59 am
thanksyou for the info me and my sister got banned for 15 minutes 3 times so i was woundaring why but now i know :D

Actually, sounds like she just put her password in wrong >.> you get a 15 minute ban if you put it in wrong too many times in a row.
Title: Re: An Apology
Post by: Shiro on February 24, 2012, 07:44:35 am
Sounds like a nasty bug. Good to see that's getting cleared up.
Title: Re: An Apology
Post by: Truewolfheart on February 25, 2012, 03:39:18 am
Thank Goodness It didn't hit meh XD! But I keep getting bad tokens which sucks :(
Title: Re: An Apology
Post by: Zarago on February 25, 2012, 10:15:39 am
Oh, so that's what happened. I was beginning to wonder why so many people were being banned 'for no reason'.

Thank ye' for letting us know.
Title: Re: An Apology
Post by: DivineHeroine on February 26, 2012, 03:12:26 pm
thanks