Author Topic: 'Create an Account' button not working..? Any ideas?  (Read 3217 times)

Offline Kasumi001

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'Create an Account' button not working..? Any ideas?
« on: April 19, 2012, 07:53:23 pm »
Someone I know is trying to set up a FeralHeart account (Using the same computer that I am logged into now) but every time she clicks on the 'Create an Account' button it says it can't find the page.. firstly... she has tried..
-Using a different browser.
-Refreshing the page.
-Using a direct link in the URL bar rather than clicking.
-Clicking the link from a Google search.
-Deleting Cookies.
-Restarting the browser.

Is anyone else having this problem and does anyone have any suggestions to how I can get it to work... It's not urgent but she would appreciate the help, Thanks!
« Last Edit: April 19, 2012, 09:54:18 pm by Kasumi001 »

Offline heartsgirl99

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Re: 'Create an Account' button not working..? Any ideas?
« Reply #1 on: April 19, 2012, 08:58:25 pm »
That's odd. Your friend/family member should create a account on their computer or on a another computer you/your parents own. Also, you should logg off before she creates a account. If these don't work then I or a admin/member/mod will try to find the answer to this.
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Offline RawSyndicate

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Re: 'Create an Account' button not working..? Any ideas?
« Reply #2 on: April 19, 2012, 09:17:58 pm »
Did she try shutting off the whole computer? If she did i would also try typing feralheart into the internet, but before clicking there should be a few options saying downloads, etc. I would click the create an account or sign in.

Offline aeqis

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Re: 'Create an Account' button not working..? Any ideas?
« Reply #3 on: April 19, 2012, 09:42:54 pm »
We're having the same problem here, so it's not just her computer (how would it be?)

Offline Redlinelies

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Re: 'Create an Account' button not working..? Any ideas?
« Reply #4 on: April 20, 2012, 02:59:49 am »
Needs to be looked into since it shouldn't act that way and it seems like it redirects users the wrong way.

Excuses for this, will contact our site master as soon as possible about the matter and he should be able to sort it i believe, might take some time before it's back as it should be though.

If you want to create an account, I do believe this:
http://www.feral-heart.com/index.php/?option=com_user&view=register

should work fine in the meantime.
« Last Edit: April 20, 2012, 03:02:52 am by Red »
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Re: 'Create an Account' button not working..? Any ideas?
« Reply #5 on: April 20, 2012, 03:04:15 am »
I have always just deleted all my browsing hisory when the webpage didn't work.
Then, I would restart my computer, my "Bad Token" or "Invalide Gateway" wouldn't be there anymore, and I was now free to acess the site. This may work with your problem. C:

Offline Overcast

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Re: 'Create an Account' button not working..? Any ideas?
« Reply #6 on: April 29, 2012, 01:40:59 am »
Unfortunately, the link Red provided dosen't work. I know this because I tried to create a new account today, and it didn't work for me. So I had to re-activiate this old account in order to let people know.

Also, why is is that you can have an account marked for deletion yet still be able to play the game with it? I have had this account marked for deletion for over a year now, and it still exists.

Offline Redlinelies

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Re: 'Create an Account' button not working..? Any ideas?
« Reply #7 on: April 29, 2012, 08:16:48 am »
The link no workies since the registering function seems down all together at this moment since this a permission matter, before it was just a broken link, possibilities are that Raz was or are doing some maintenance work.

About the account not getting deleted though you should send a message to us and we will be able to delete it for you, but we might be able to remove it for you.
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