Help & Guidance > Game Help

Help! Play game login page won't let me sign in!

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xXCelestineXx:
Hello!! So I'm new and just downloaded the newest version the other day and I've been trying to play then had the issue with "cannot connect to main server" so figured out that I need to have the 'play game' tab open so I try to open it and sign in but it doesn't work!! I put in all my info correctly but it just reloads the page with the info boxes empty again?!? No matter what I do it wont let me get to the 'play game' tab :(

Thank you for any help!! <3

update: it works perfectly fine on my phone on chrome but when I try on chrome on my computer that (issue above) happens

xXCelestineXx:
So sorry to bother!!! i figured it out, just make sure your internet is connected properly and restart your device if needed!!

Harleen:
Make sure that you aren't using a VPN or any adblocker. FeralHeart blocks VPN's for as far as I know.

Ame88:
Locking this topic as the issue has been solved. Thank you Harleen for your input!

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