Author Topic: Not able to log in on log-in tab  (Read 1526 times)

Offline FullFeralMetal

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Not able to log in on log-in tab
« on: July 27, 2018, 10:21:57 pm »
Hello, so I'll try to explain this the best way I can. I was disconnected from the game because I guess I had been logged out of the log-in tab that we have to keep open while playing the game. So, like I normally do, I tried re-logging in with the same username and password I've always used and it (the page we have to keep open) keeps refreshing, making the type boxes blank (as it does when you type in a wrong password/username), but I know for a fact I'm using the correct username and password, because I've always used the same one and I was just on FH with no issues before. I don't know what the issue could be or what to do, so if anyone has solutions to this, it'd be appreciated. (I kind of left in the middle of a RP)
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Offline Kastilla

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Re: Not able to log in on log-in tab
« Reply #1 on: July 27, 2018, 10:44:04 pm »
Are you able to "log-in" in the game? Example, it does not show up with the error that the username/password is incorrect? If not, it states "Connecting to front server." The game tab does not specify whether or not you are typing the wrong username or password, so that may be the issue.

Just try to type more carefully, I suppose. Use the top numbers instead of the numpad, check your caps lock, etc.
« Last Edit: July 27, 2018, 10:45:47 pm by Wolvie »
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Offline FullFeralMetal

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Re: Not able to log in on log-in tab
« Reply #2 on: July 27, 2018, 10:46:48 pm »
Oh yes, I'm able to log into the game. It'll say "Connecting to server" and then (since the log-in tab isn't working) it'll say "failed to connect to server" so I know the password and username are correct. Plus, I've typed very carefully about ten times now and it still doesn't allow me to log in on the browser tab.
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Offline Kastilla

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Re: Not able to log in on log-in tab
« Reply #3 on: July 27, 2018, 10:56:54 pm »
Very peculiar.

Have you tried using the game tab in another browser, or even your phone/mobile device?
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Offline FullFeralMetal

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Re: Not able to log in on log-in tab
« Reply #4 on: July 27, 2018, 11:15:42 pm »
It is, indeed. I haven't, but now it's working out of nowhere? I'm very confused. Thank you for the assistance, either way.
Rollo: *annoyed huff*

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Offline Kastilla

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Re: Not able to log in on log-in tab
« Reply #5 on: July 27, 2018, 11:27:01 pm »
You're welcome! ^^ Have fun, hehe.
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Offline Kerriki

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Re: Not able to log in on log-in tab
« Reply #6 on: July 28, 2018, 12:36:32 am »
Locking since the issue resolved on its own ^^
Farewell everyone<3