Hey, there! First of all, welcome to FH, so happy to see you here ^^
So, FH is mainly based on social groups, RP groups, and community-made content (presets, maps, meshes, mods, etc.) This can be really fun, but I understand you want to get into the community more first.
Many groups tend to be spread out across the maps (if they are mapless), or in their own maps (if they are mapped) so sometimes you have to try a couple of times to find them recruiting in the grounds. Generally, it works that RPs post an ad (usually a movie) and you would reach out to them if you are interested! It's seen as common courtesy to refrain from messaging people to join and instead extend an invite through an ad ^^ and most groups will respond pretty quickly. If you are looking for a couple of groups that are on FH you can look here: https://feral-heart.com/smf/index.php?board=118.0
If you like canines I recommend:
Silver Seas (a pirate RP that is open literacy and sometimes rps in the default maps): https://feral-heart.com/smf/index.php?topic=69311.0
Pantheons (a literate, four-pack, mythology-based wolf pack that has its own map): https://feral-heart.com/smf/index.php?topic=68760.0
And If you want a more social group, Renegade Row(multi-species, open literacy, semi-realistic): https://feral-heart.com/smf/index.php?topic=68964.0
If you like felines I recommend:
Pride of Mayhem (Literate, mapless, lions): https://feral-heart.com/smf/index.php?topic=69385.0
Beyond the Veil (Nordic, literate, newer, Barbary lions): https://feral-heart.com/smf/index.php?topic=69376.0
Again, Renegade Row is multi-species so you could put them down here too.
Addressing the passive-aggressive person that you spoke to-- I'm not sure what the whole story is but most people don't mind talking-- probably just a rare encounter. Generally, talking in local is met with people who will happily chat with you about whatever, and some people will offer to show you around or talk about FH.
If you find yourself in a situation where someone is being excessively rude to you, take screenshots and report them to a member of staff. Bullying is never okay.
If you would like to check out member made content: https://feral-heart.com/smf/index.php?board=34.0
Various tutorials: https://feral-heart.com/smf/index.php?board=190.0
I wish you luck in FH! Happy RP hunting ^^
Hello! Welcome to FeralHeart. c:
Blood went over a lot of it, but try to have fun and there is always something to do or something to find you just have to look in the right places and times. There are also planned updates for the game they just don't have a release date as of yet. For now, have fun!