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Player Feedback
The purpose of this thread is for us, the players, to give feedback to our moderation team.
What are you dissatisfied with? Would you like to share some good experiences you've had with staff?
Is there anything they could be better at? Do you believe you have some good suggestions on how they could improve?
Then this is the thread for you!
However, for this to go as smoothly as possible, I have set some ground rules.
Please make sure that you follow all the rules before posting any feedback!
Thread Rules
- Make your feedback constructive.
Simply saying "mods are horrible" won't give them any idea on how they could improve. Try to be as descriptive as possible.
- This is not a ban appeal thread.
Please refer to the Staff FAQ if you believe you've been unfairly sanctioned.
- Do not address specific staff members.
The feedback posted in this thread should go to the moderation team as a whole, and not any named individual.
Please contact a staff member in private or message the server master if you have serious concerns about a specific member of staff.
- Please do not speak on behalf of the staff team.
While you're allowed to participate in a healthy discussion, please allow a member of staff to review all feedback.
Do not disregard other players posts; staff should have the final word in any suggestions made by players.
- Do not quote comments without adding any new feedback.
Do not quote other players without adding anything new to the post. This counts as spam and will be moderated.
Please remember that this thread is also subject to the Official Forum Rules & Guidelines (https://feral-heart.com/smf/index.php?topic=67190.0).
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Wouldn't it make sense if we used the surveys instead? https://feral-heart.com/smf/index.php?board=33.0
They are similar to your questions.
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Wouldn't it make sense if we used the surveys instead? https://feral-heart.com/smf/index.php?board=33.0
They are similar to your questions.
It takes much longer to collect responses from surveys. Having a public feedback thread is key for communication.
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I'm always open for feedback, no matter the source c:
Please, members, feel free to post here without fear of reprimand so long as your feedback adheres to the rules of the forums and the guidelines of this thread's original post!
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Thank you, Bloo! What's your opinion on having a designated place (or a thread) where player submitted fan art, game fan fiction, screenshots and maps would be highlighted?
While official FeralHeart newsletters do include community highlights, they do not serve as a community portal where the finest creations can be showcased and that's because of their seasonality. It'd be amazing having a large selection of great community contributions and fun content presented somewhere other than only in seasonal newsletters (livestreams, official FeralHeart social media, etc).
I'm aware that creating such designated place on the website for sharing player content is not something that may happen in the foreseeable future, so why not improvise with a whole new thread in the "News" section or even a whole new section/board (Player Submitted Work/Community Portal/Monthly Community Showcase) in the "News" section (because it's at the top of the forum)?
Thanks in advance!
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I think the dissatisfaction I feel most wholeheartedly is the ordeal we've always had with, "it's going to be a surprise" regarding upcoming updates or what's planned for the future.
Although it really hyped everyone up some time ago, by now it's gotten past the point of being worth it, at least to me.
Now I'm not saying tell us what's to come, every time.
But at least compiling a thread where we get sneaky previews of what the Staff have been up to (forum & game based) would be nice, so that the constant accusations of Staff doing 'nothing to improve the game' can minimise.
Obviously, one of many obstacles is that... will the work actually be approved by Razmirz? At least, a few members of the community may be begging this question. Yet I do feel that if Raz approves the tasks being completed prior, a thread can be made in the Staff boards and worked on gradually until the thread is actually ready to publish.
Another issue I'd like to bring to the table is Training of Staff.
I don't doubt that Staff receive a very professional method of training. But I, for one, didn't during my time of appointment. The training itself was decent but, when I was working with other Staffers, it was clear that someone had been taught one thing and I'd been taught another, so decisions & actions were causing communicative issues & arguments to occur.
I'm sure this has been improved since and I've no doubt our current Staff Team are now all on the same boat but, I'd simply like to personally recommend that One specific person is assigned the role of Training new mods. A document should be made regarding topics to cover (i.e When to move threads (giving scenarios for MiTs to practice with, etc.), lock threads, when to warrant a warning via PM in-game or simply just kick/ban and how the context/use of profanity/or other things will equate to ban length) & this document should only be accessible to that person doing the Training, simply to avoid the spread of false information via other Admins/Global/Moderators. That way when things fall out of line, it is down to that Trainer to correct or relay the information back to this document and, you get the jist (hopefully).
If the Trainer later steps down from their position on the Staff team, then this document should be sent to the person taking their place. They should also receive a briefing as to what exactly to say, how to say it, etc.
Recording the training of each MiT could be worth the while, but I wouldn't suggest it be a requirement. More of like an optional recording, so that Administrators & the Server Master can confirm that individual was definitely trained. Just in case they take the wrong steps, yudda yudda.
Reason why the document should only be accessible to that specific Trainer is because I wouldn't want to see it edited by others and it becoming confusing, out of order or deleted by accident, or end up in the hands of the wrong people and then publicised.
Obviously, the Server Master needs to be the only ideal other one to have access to the document, just so Razmirz can overlook exactly what's being said & done, given the fact that he typically approves/disapproves of most if not everything and he also lacks the time to be able to train MiTs himself.
If there are going to be two Administrators again, maybe they can both play a part, but I don't see it being very fitting as they'll have different things to say. Sticking to one is kind of the go-to for now whilst the Team itself is very small.
I suggested quite some years back that the Staff Team need to be divided, as some Staffers are more active regarding the forums than the game and vice versa, while others specialise more with managing forum structure/coding etc. moreso than making textures & maps.
It looked something like this:
(https://i.imgur.com/KyaD5Uv.png)
Server Master
🟨 His power, etc. stay the exact same and I've nothing to comment on this position.
Administrator(s)
🟨 The overseers of the performance of the rest of the Staff Team
🟨 Can moderate Forum & Game
🟨 Has specified Trainer(s) for handling the training of new Staff
🟨 Relay files that other Staff have made for the Game to the Server Master
🟨 Have conclusive say in content
🟨 Send a review of 'final products' to the Server Master
🟨 Can appoint Global Moderators & Forum/Game Mods
🟨 Overlook the actions & decisions of Global Moderators & Forum/Game Mods to ensure what they're doing is correct
🟨 Make content for the Game and Forum, specialise in both (with more power/access than Global Moderators)
Global Moderator(s)
🟨 Can moderate Forum & Game
🟨 Likely to be the next appointed Administrator if one steps down or is removed
🟨 Overlook the actions & decisions of Forum/Game Mods to ensure what they're doing is correct
🟨 Make content for the Game and Forum, specialise in both
Forum Moderator(s)
🟨 Moderate only the Forum(s)
🟨 Lock/move/delete/archive/make threads and general forum announcements
🟨 Report game hassle to Game Mods/Global Mods/Admins
🟨 Handle forum issues
🟨 Make forum content (involving the change of structure of the forum, design, etc)
Game Moderator(s)
🟨 Moderate only the Game
🟨 Warn/kick/ban in-game users
🟨 Report forum hassle to Forum Mods/Global Mods/Admins
🟨 Handle game issues
🟨 Specialise in making game content for future updates (textures, maps, models, interfaces, etc.)
This is only a brief idea of what the Staff Team can be structured as.
Why/How do I think this can work?
I believe it needs to be done because it's clear that some Staffers prefer one over the other or have more skill in certain aspects and are still learning the ropes of the game/forum. Global Moderators and normal Moderators literally have the same powers right now, so why they're even separate categories is genuinely beyond me but, I could also be wrong and I'm sure I'll also be corrected. Moderators shouldn't have as much power as the others but still equal authority but just in particular branches.
This way regarding updates, the 'Forum Team (Mods)' can entirely focus on improving the forum whereas the 'Game Team (Mods)' can entirely focus on improving the game. That way, equal work is being allocated and the Global Mods/Admins can overlook the tasks that need to be done and ensure it meets the standards/general requirements of the Server Master. Also gives hope to the community that more is going to be brought to the table & delivered in a sufficient manner.
Obviously, these updates can be done in smaller doses as well. There can be forum-specific updates and then game-specific updates or one BIG update.
I'll elaborate further on this once I've had time to think about it.
I'm about to edit this space regarding the Division of the Staff Team (i.e having Admins/Global Mods/Forum/Game Mods)...
I'll edit this post as I think of more things to suggest. But these two I feel are the priorities on my list in my eyes.
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Replying to your edit, here's also my preposition for the reconstruction of FeralHeart Staff:
Server Master
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Administrator(s)
- The head of the Staff team, they're responsible for developing FeralHeart,
in addition to related tasks such as advertising the game and running events.
- Among the administration positions, there's the Community Manager (CM),
the person who's in charge of communication between players and administrators,
hiring new members for other teams of the staff and managing content assigned to them.
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Game Master(s)
- They have in-game powers that allow them to keep the community well-behaved and civil, as well as enforcing the rules of the game.
- Their duties include banning hackers, sanctioning rule-breaking chat, and to help players with any issues they may have in game.
- Game Masters do not have any power on the forums, unless also a Moderator.
Moderator(s)
- They have forum powers that allow them to keep the community well-behaved and civil, as well as enforcing forum rules.
- Their duties include locking rule-breaking threads, muting users for rule breaking posts and keeping general order on the forums.
- Moderators do not have in-game powers unless also a Game Master.
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Arbitre(s)
- After being accepted as part of the FeralHeart Staff, you will have the secret position of Arbitre.
You will be asked to create an alternative account, of which nobody else must know.
- As an Arbitre, you will be asked to help out by moderating in whichever map you're playing in and/or moderating designated forum sections.
You're not required to take reports, and you don't need to actively seek out hackers or other misbehaving players.
- This position is purely for helping out with minor offenses in public maps and/or designated forum sections.
Arbs must remain anonymous so that they can effectively moderate in their rooms and/or designated forum sections without alerting players.
Please let me know your feedback regarding this reconstruction!
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I'm out and about right now, but real quick I'd just like to make a point!
The staff team will most likely never be split into game moderators and forum moderators. It simply doesn't help things with a community the size of FH. For example, you see staff online when some bad rule breaking is going on but they can't do anything about it immediately because they're only forum staff. Unfortunately, we've had experience with staff members not being able to do anything in-game, so they need to make their own reports to moderators who can. This can be a slow process and an ineffective way at dealing with the situation in a quick manner!
Not to mention, as of right now the staff population and community populations are both very, very small. Splitting up the team like that just wouldn't work~
I'll expand more on both of your responses later when I have a bit more time, but thank you so far for your feedback!
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In terms of the current capacity of members & Staff - splitting the Team would be inappropriate in this moment of time. The community is small and the Team has 4 of you (5 if we include Raz).
If anything, the Team could still be split once everything starts to grow back in numbers.
But, you'd just have to give them all the ability to kick/ban in-game regardless if they're a Forum Mod and vice versa. But they'll be most known for their work being forum or game directed and specialising in solving problems in those branches (which can help new users understand who's best to approach about what).
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It was only a mere suggestion, I completely agree with you both.
Back in 2017 (https://feral-heart.com/smf/index.php?topic=60787.0), we had the same discussion and agreed that if these roles were to make a come back, it will only introduce the issue of limitation.
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Well my concern is...
New members - When a new member register and makes a thread/comment, they have to wait for the staff to approve their message. I remember doing this at the time, and I was pretty annoyed by it, which I understand if it drives people away. I think the approval post should be removed. If the user posts happens to be bad, then this why we have staff to give the appropriate punishment. Otherwise, I think that's heading the wrong direction.
This is one of my feedbacks...I am not sure if I am doing this right :nervous_laugh:
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Well my concern is...
New members - When a new member register and makes a thread/comment, they have to wait for the staff to approve their message. I remember doing this at the time, and I was pretty annoyed by it, which I understand if it drives people away. I just think the approval post should be removed. If the user posts happens to be bad, then this why we have staff to given the appropriate punishment. Otherwise, I think that's heading the wrong direction.
This is one of my feedbacks...I am not sure if I am doing this right :nervous_laugh:
I agree, but I do understand why it's there though as it's most likely to stop the likes of new users or "fakes" and "trolls" creating an account and just spamming forums with absolute nonsense, so that way with the message approval system the MODS can choose wether to accept or delete messages and spare the community from any rubbish they would have said.
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Well my concern is...
New members - When a new member register and makes a thread/comment, they have to wait for the staff to approve their message. I remember doing this at the time, and I was pretty annoyed by it, which I understand if it drives people away. I just think the approval post should be removed. If the user posts happens to be bad, then this why we have staff to given the appropriate punishment. Otherwise, I think that's heading the wrong direction.
This is one of my feedbacks...I am not sure if I am doing this right :nervous_laugh:
I agree, but I do understand why it's there though as it's most likely to stop the likes of new users or "fakes" and "trolls" creating an account and just spamming forums with absolute nonsense, so that way with the message approval system the MODS can choose wether to accept or delete messages and spare the community from any rubbish they would have said.
Exactly that ^^ A number of popular forum sites use this same strategy to prevent spammers and trollers from going bananas lol I know it can be a hassle, although I definitely agree that at least the minimum number of posts to be approved before not having to go through that anymore could be reduced!
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Well my concern is...
New members - When a new member register and makes a thread/comment, they have to wait for the staff to approve their message. I remember doing this at the time, and I was pretty annoyed by it, which I understand if it drives people away. I just think the approval post should be removed. If the user posts happens to be bad, then this why we have staff to given the appropriate punishment. Otherwise, I think that's heading the wrong direction.
This is one of my feedbacks...I am not sure if I am doing this right :nervous_laugh:
I agree, but I do understand why it's there though as it's most likely to stop the likes of new users or "fakes" and "trolls" creating an account and just spamming forums with absolute nonsense, so that way with the message approval system the MODS can choose wether to accept or delete messages and spare the community from any rubbish they would have said.
Oh, I totally understand why it was applied to the system..I guess I just felt bad for the users in the Game Help section since I know they don't want to wait for a staff to approve their post...I just know they want to receive feedback quickly, so they hope onto the game. Perhaps certain boards can have the approval system? For example:
No approve:
-Forum games
-Game Help/Site Help
Approval:
Whatever else is left in the forum
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Well my concern is...
New members - When a new member register and makes a thread/comment, they have to wait for the staff to approve their message. I remember doing this at the time, and I was pretty annoyed by it, which I understand if it drives people away. I just think the approval post should be removed. If the user posts happens to be bad, then this why we have staff to given the appropriate punishment. Otherwise, I think that's heading the wrong direction.
This is one of my feedbacks...I am not sure if I am doing this right :nervous_laugh:
I agree, but I do understand why it's there though as it's most likely to stop the likes of new users or "fakes" and "trolls" creating an account and just spamming forums with absolute nonsense, so that way with the message approval system the MODS can choose wether to accept or delete messages and spare the community from any rubbish they would have said.
Oh, I totally understand why it was applied to the system..I guess I just felt bad for the users in the Game Help section since I know they don't want to wait for a staff to approve their post...I just know they want to receive feedback quickly, so they hope onto the game. Perhaps certain boards can have the approval system? For example:
No approve:
-Forum games
-Game Help/Site Help
Approval:
Whatever else is left in the forum
Oooh I quite like that idea actually! It's only a couple of boards we'd have to keep an eye on for potential spammers/trollers as opposed to the entire site, though it still allows new members to participate with the community via forum games and get quicker help thread responses c:
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Well my concern is...
New members - When a new member register and makes a thread/comment, they have to wait for the staff to approve their message. I remember doing this at the time, and I was pretty annoyed by it, which I understand if it drives people away. I just think the approval post should be removed. If the user posts happens to be bad, then this why we have staff to given the appropriate punishment. Otherwise, I think that's heading the wrong direction.
This is one of my feedbacks...I am not sure if I am doing this right :nervous_laugh:
I agree, but I do understand why it's there though as it's most likely to stop the likes of new users or "fakes" and "trolls" creating an account and just spamming forums with absolute nonsense, so that way with the message approval system the MODS can choose wether to accept or delete messages and spare the community from any rubbish they would have said.
Oh, I totally understand why it was applied to the system..I guess I just felt bad for the users in the Game Help section since I know they don't want to wait for a staff to approve their post...I just know they want to receive feedback quickly, so they hope onto the game. Perhaps certain boards can have the approval system? For example:
No approve:
-Forum games
-Game Help/Site Help
Approval:
Whatever else is left in the forum
Oooh I quite like that idea actually! It's only a couple of boards we'd have to keep an eye on for potential spammers/trollers as opposed to the entire site, though it still allows new members to participate with the community via forum games and get quicker help thread responses c:
I'm glad you think so,too, Bloo! Thank you so much for the feedback!
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Well my concern is...
New members - When a new member register and makes a thread/comment, they have to wait for the staff to approve their message. I remember doing this at the time, and I was pretty annoyed by it, which I understand if it drives people away. I just think the approval post should be removed. If the user posts happens to be bad, then this why we have staff to given the appropriate punishment. Otherwise, I think that's heading the wrong direction.
This is one of my feedbacks...I am not sure if I am doing this right :nervous_laugh:
I agree, but I do understand why it's there though as it's most likely to stop the likes of new users or "fakes" and "trolls" creating an account and just spamming forums with absolute nonsense, so that way with the message approval system the MODS can choose wether to accept or delete messages and spare the community from any rubbish they would have said.
Oh, I totally understand why it was applied to the system..I guess I just felt bad for the users in the Game Help section since I know they don't want to wait for a staff to approve their post...I just know they want to receive feedback quickly, so they hope onto the game. Perhaps certain boards can have the approval system? For example:
No approve:
-Forum games
-Game Help/Site Help
Approval:
Whatever else is left in the forum
Oooh I quite like that idea actually! It's only a couple of boards we'd have to keep an eye on for potential spammers/trollers as opposed to the entire site, though it still allows new members to participate with the community via forum games and get quicker help thread responses c:
I'm glad you think so,too, Bloo! Thank you so much for the feedback!
Thats a very good idea actually, if only there wasn't any trolls/spammers then this wouldn't be an issue lol. But yep let new users have access to game help topics without permission 100% agreed.
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Well my concern is...
New members - When a new member register and makes a thread/comment, they have to wait for the staff to approve their message. I remember doing this at the time, and I was pretty annoyed by it, which I understand if it drives people away. I just think the approval post should be removed. If the user posts happens to be bad, then this why we have staff to given the appropriate punishment. Otherwise, I think that's heading the wrong direction.
This is one of my feedbacks...I am not sure if I am doing this right :nervous_laugh:
I agree, but I do understand why it's there though as it's most likely to stop the likes of new users or "fakes" and "trolls" creating an account and just spamming forums with absolute nonsense, so that way with the message approval system the MODS can choose wether to accept or delete messages and spare the community from any rubbish they would have said.
Oh, I totally understand why it was applied to the system..I guess I just felt bad for the users in the Game Help section since I know they don't want to wait for a staff to approve their post...I just know they want to receive feedback quickly, so they hope onto the game. Perhaps certain boards can have the approval system? For example:
No approve:
-Forum games
-Game Help/Site Help
Approval:
Whatever else is left in the forum
I definitely agree with you that it's tedious for forum newcomers to wait for post approval. As fast as staff try to get pending posts approved, there's always going to be the scenario where a post can go unapproved for hours because the staff are all asleep, at work, etc. 25 posts is a lot, especially in the eyes of someone trying to make their first few. Too high of a number in my eyes. I think it could definitely use a decrease to maybe the first 10 posts instead -- enough to effectively filter through new accounts simply trying to spam or otherwise cause trouble, but not too high where forum newcomers get discouraged or frustrated. Thoughts on what it could be decreased to?
I also like your idea of excluding this mod approval feature from certain boards. The only downside I can see to this is that it simply defeats the purpose of having the feature on the forums at all, as any troublesome new accounts will just go to those specific boards. With careful discussion we could work around this. It would be limited to very few boards (I think your suggestions are reasonable), these boards wouldn't state "no mod post approval here", etc. These couple things are all I could think of off the top of my head, but the staff could get together and brainstorm for any more preventative measures. If worse comes to worse we do still have staff for a reason -- nothing we couldn't handle. This is definitely something to look into to help keep things rolling on the forums
The forum mod/game mod split. This has been suggested a number of times over the years. FH started with its staff team structured like this, but the team at the time quickly realized that it wasn't the most efficient way of structuring itself. The team has been set up how it is currently for most of FH's history. That is, every member of staff is highly educated in rule enforcement and other staff policies in both fields of FH (game and forum). No matter the issue that arises, or where it arises, the first available staffer is able to handle it independently and effectively. It is essential for booting troublemakers quickly to ensure the game and forum remain a safe, respectful place for all players
In this thread there is a recommended twist to this idea -- split mods keep both forum and game powers so they can handle a situation in the other field if necessary. This still limits the staff. A game mod won't be as educated in forum matters and vice versa. Sure, in practice this will stop rule breaking as soon as possible, but a staffer suddenly expected to handle a situation in a field they're uneducated in will quickly get overwhelmed. Their course of action may not be exactly what a mod educated in that field would do, forcing another staffer to reassess the situation at a later time and possibly reissue warnings and other consequences, etc. It would still cause work to be piled up and be unnecessarily inefficient. Why not simply educate a mod in both fields? That's what we've been doing for years. At that point it would be silly to train a mod with full powers/abilities/knowledge only to ask them to not regularly use half of it
We appreciate the feedback, but we will keep the staff team functioning as is. It's what we've found to work best for FH's niche and community
On a side note, a quick question for you all: what can the staff do to appear more approachable to the casual player?
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I'm liking a lot of these suggestions so far! Something that I would like to bring up is how the staff team actually goes about getting new staff members. I would like to propose an actual application.
It could be made as a Google Form, so that you have to be signed in (traced back to your gmail, even if you didn't use that to sign up for the game), all of the questions would be required to be answered so nothing can be skipped. This would help get rid of the likelihood of the applications getting spammed/trolled.
I've heard before that the staff team is usually chosen via helpful and active people on the forums. In my opinion that doesn't give enough opportunity to people that might make good moderators. Just because someone is active and helpful on the forums and helpful doesn’t mean they’re fit to be a mod. Some people that are active in game and would make good mods might not be as active on the forums.
The application could include questions such as:
- Feralheart Username
- How long you've been a part of the community
- Age
- Timezone
- How active you are
- Do you currently have a job/school/work for other games that might hinder your activity some? If you work for other games/wip games, what games?
- Scenario Questions, example: you see two people fighting in game/on the forum - what do you do?
- Why they want to be a mod?
- What they can bring to the team
- What languages do you speak?
- Do you have other forms of contact other than FH/The Forum such as Discord, Skype, would you be willing to give your phone number, etc? (idk how staff communicate LOL)
etc.
This can help show if they'll actually be qualified for the staff position depending on their answers, and also the time and effort put into the application shows that they care about the position and really do want to be part of the staff/help further the game.
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Well my concern is...
New members - When a new member register and makes a thread/comment, they have to wait for the staff to approve their message. I remember doing this at the time, and I was pretty annoyed by it, which I understand if it drives people away. I just think the approval post should be removed. If the user posts happens to be bad, then this why we have staff to given the appropriate punishment. Otherwise, I think that's heading the wrong direction.
This is one of my feedbacks...I am not sure if I am doing this right :nervous_laugh:
I agree, but I do understand why it's there though as it's most likely to stop the likes of new users or "fakes" and "trolls" creating an account and just spamming forums with absolute nonsense, so that way with the message approval system the MODS can choose wether to accept or delete messages and spare the community from any rubbish they would have said.
Oh, I totally understand why it was applied to the system..I guess I just felt bad for the users in the Game Help section since I know they don't want to wait for a staff to approve their post...I just know they want to receive feedback quickly, so they hope onto the game. Perhaps certain boards can have the approval system? For example:
No approve:
-Forum games
-Game Help/Site Help
Approval:
Whatever else is left in the forum
I definitely agree with you that it's tedious for forum newcomers to wait for post approval. As fast as staff try to get pending posts approved, there's always going to be the scenario where a post can go unapproved for hours because the staff are all asleep, at work, etc. 25 posts is a lot, especially in the eyes of someone trying to make their first few. Too high of a number in my eyes. I think it could definitely use a decrease to maybe the first 10 posts instead -- enough to effectively filter through new accounts simply trying to spam or otherwise cause trouble, but not too high where forum newcomers get discouraged or frustrated. Thoughts on what it could be decreased to?
I also like your idea of excluding this mod approval feature from certain boards. The only downside I can see to this is that it simply defeats the purpose of having the feature on the forums at all, as any troublesome new accounts will just go to those specific boards. With careful discussion we could work around this. It would be limited to very few boards (I think your suggestions are reasonable), these boards wouldn't state "no mod post approval here", etc. These couple things are all I could think of off the top of my head, but the staff could get together and brainstorm for any more preventative measures. If worse comes to worse we do still have staff for a reason -- nothing we couldn't handle. This is definitely something to look into to help keep things rolling on the forums.
Thank you for that, Kerriki. ^^ I honestly think the maximum of 10 post is good start off, instead of 25. It would be a complete turnaround.
Or again, limiting the boards with approvals; both are still good advantage points, to lower the waiting time.
On a side note, a quick question for you all: what can the staff do to appear more approachable to the casual player?
Hm, this is a good question. Well, I would have said, approach them like any human being would approach someone. I mean, when people see staffs on the game, there's two feelings: Joy or fear. I would be consider one of the fearful person, as I don't want to be considered as 'annoying'. But I have happen to become a friend with a mod, and I can tell you it was and is the best experience.
I think staff should approach users with a general interest and a open minded spirit, a friendly attitude and just be their selves . If they want to discuss Feralheart, I guess Staff can open up and be hoenst, but of course, not give to much critical information. However, as someone who loves FeralHeart, majority of community wants to interact with the staff. The first few lines of interacting is always hard, but once everything is crushed, I am sure it will be melt fast. Staff are humans, and not robots, and they have similar feelings just like us. Staff should approach us as humanly possible.
I sorry if this doesn't answer your question, and leaves everyone confused. X"D
I will like to add on what Toons said.
As I have been a member here for a short while, I have noticed a age pattern in the staff group. I have seen alot of ages between 20-28, which had me thing about the age requirements. So, we all know how the age requirements are 16+? If the staff looks for person of interest that isn't above 16+, wouldn't it make sense to change the age requirement? Like, to 18+ or up? That's my whole take.
And I'm not saying anyone can't be staffs at 16, it just something I have observed. Sorry if this offended anyone.
And for the applications, I can't make up my mind why staff haven't thought of this. Must be a good reason, I suppose.
Then again, as I was thinking, I guess Raz hasn't agreed to this type of system, so he just randomly picks people and see if they want it.
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On a side note, a quick question for you all: what can the staff do to appear more approachable to the casual player?[/color]
Somehow I skipped over this when I made my post, so I wanted to answer your question now! I think just be yourself, chat with people in game when you're online. Start conversations, don't wait for people to approach you! Maybe ask how people's days are going, or general fun questions that can spawn conversations from them! One of the big parts about being approachable is being open and friendly and showing that you're open and friendly! Allow people to sit with you and hang out with you, open yourself up to getting to know the members of the community better when you're online! You're human too - make that obvious!
As I have been a member here for a short while, I have noticed a age pattern in the staff group. I have seen alot of ages between 20-28, which had me thing about the age requirements. So, we all know how the age requirements are 16+? If the staff looks for person of interest that isn't above 16+, wouldn't it make sense to change the age requirement? Like, to 18+ or up? That's my whole take.
And I'm not saying anyone can't be staffs at 16, it just something I have observed. Sorry if this offended anyone.
Wholeheartedly agree with this. By having staff be 18+, it should assure that they are mature and have probably been in the community for a longer period of time than someone that is younger. That doesn't have to mean that they are, they could have joined more recently... and 16 year olds absolutely can be mature-- but the maturity levels of an 18 year old usually is greater than that of someone who is 16. I know it's only a two year difference, but you'd be surprised how much development we can go through in two years! Also I feel like it would be more comfortable for the other staff members if they're all around the same age. That's my take anyway.
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To make themselves more approachable, it would be nice for Staff to have a system where they will publish a thread (monthly or every few months, so not too on a regular basis incase it seems spammy) where they ask how players are doing in general. A checkup thread.
Now there's a little controversy with this regarding the Helpline thread that was made... I'll not mention it as I'm sure Staff are fully aware of how that went down etc. but we were told the thread would be revamped and posted again, not sure if this has been done or not but I recommend making this a task to be completed.
As well as this, in-game... TALK!!!
So many Staffers will just sit there and tab, occasionally glancing through Local chat to make sure everyone's behaving.
They'll sit there like a gargoyle (ha, my username) and never speak or engage with the community or, if they do, very few of the Staff did or do it. It usually took a user to approach them first to encourage their engagement.
I've only just woken up so I'll add to this post as well, later, while also editing my previous one as the Staff Division idea has been answered. Given the answers, I've got another idea to throw in.
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- The Home page is in need of an overhaul. There's no information on how to use the Login Page and it may be really confusing to new players.
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Sounds reasonable to me. Perhaps it could be added to the instruction manual and a link to the instruction manual could be on the homepage.
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I agree with the overhaul idea!
I also think that the forum itself needs some additional theme changes. I like the current colour choice, but... we need something more attractive. Maybe a forum background slideshow? Some fancy design work on the forum boards? etc.
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Thank you, Bloo! What's your opinion on having a designated place (or a thread) where player submitted fan art, game fan fiction, screenshots and maps would be highlighted?
While official FeralHeart newsletters do include community highlights, they do not serve as a community portal where the finest creations can be showcased and that's because of their seasonality. It'd be amazing having a large selection of great community contributions and fun content presented somewhere other than only in seasonal newsletters (livestreams, official FeralHeart social media, etc).
I'm aware that creating such designated place on the website for sharing player content is not something that may happen in the foreseeable future, so why not improvise with a whole new thread in the "News" section or even a whole new section/board (Player Submitted Work/Community Portal/Monthly Community Showcase) in the "News" section (because it's at the top of the forum)?
Thanks in advance!
Quoting this from the first page of this thread, as it kinda got unnoticed.
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Thank you, Bloo! What's your opinion on having a designated place (or a thread) where player submitted fan art, game fan fiction, screenshots and maps would be highlighted?
While official FeralHeart newsletters do include community highlights, they do not serve as a community portal where the finest creations can be showcased and that's because of their seasonality. It'd be amazing having a large selection of great community contributions and fun content presented somewhere other than only in seasonal newsletters (livestreams, official FeralHeart social media, etc).
I'm aware that creating such designated place on the website for sharing player content is not something that may happen in the foreseeable future, so why not improvise with a whole new thread in the "News" section or even a whole new section/board (Player Submitted Work/Community Portal/Monthly Community Showcase) in the "News" section (because it's at the top of the forum)?
Thanks in advance!
Quoting this from the first page of this thread, as it kinda got unnoticed.
Sorry it went unnoticed!
So we have been discussing this for a little while now on how we could actually implement it. Would we want it in its own thread or would we want it in the Newsletters we do? Personally I'd love to see this happen! Think it could really boost morale for the game!
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Thank you for the prompt response!
I'm positive players would be encouraged to keep on creating content for the game if they saw that their work is being highlighted occasionally by the Staff team.
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I really like that idea, Twist.
Really happy to hear everything is being discussed. Thank you :D
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I really like that idea, Twist.
Really happy to hear everything is being discussed. Thank you :D
Thank you for the feedback, Ironic!
On a side note, is it just me or the latest 1.17a patch download is currently not accessible?
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is it just me or the latest 1.17a patch download is currently not accessible?
How so?
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is it just me or the latest 1.17a patch download is currently not accessible?
How so?
Nothing seems to happen when you click the "FeralHeart.exe" download link.
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Hm, it's working for me. Not sure if it's happening for anyone else..
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is it just me or the latest 1.17a patch download is currently not accessible?
How so?
Nothing seems to happen when you click the "FeralHeart.exe" download link.
Oh yes - that is an issue that we know about. Technically Raz has to be the one to fix that download link. In the meantime, using the Mediafire/Drive link from this (https://feral-heart.com/smf/index.php?topic=68053.0) post does work!
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I'm liking a lot of these suggestions so far! Something that I would like to bring up is how the staff team actually goes about getting new staff members. I would like to propose an actual application.
It could be made as a Google Form, so that you have to be signed in (traced back to your gmail, even if you didn't use that to sign up for the game), all of the questions would be required to be answered so nothing can be skipped. This would help get rid of the likelihood of the applications getting spammed/trolled.
I've heard before that the staff team is usually chosen via helpful and active people on the forums. In my opinion that doesn't give enough opportunity to people that might make good moderators. Just because someone is active and helpful on the forums and helpful doesn’t mean they’re fit to be a mod. Some people that are active in game and would make good mods might not be as active on the forums.
The application could include questions such as:
- Feralheart Username
- How long you've been a part of the community
- Age
- Timezone
- How active you are
- Do you currently have a job/school/work for other games that might hinder your activity some? If you work for other games/wip games, what games?
- Scenario Questions, example: you see two people fighting in game/on the forum - what do you do?
- Why they want to be a mod?
- What they can bring to the team
- What languages do you speak?
- Do you have other forms of contact other than FH/The Forum such as Discord, Skype, would you be willing to give your phone number, etc? (idk how staff communicate LOL)
etc.
This can help show if they'll actually be qualified for the staff position depending on their answers, and also the time and effort put into the application shows that they care about the position and really do want to be part of the staff/help further the game.
Sorry for the late response on the staff application topic. I must've overlooked it. But I feel the need to point out some things.
Basically, I feel that such an application would get abused. Not everyone is honest and we really cannot just take people at their word these days. Especially concerning the questions like "Why do you want to be a mod?" While I can agree with community members recommending someone based on helpful things they have done for this game, I cannot agree with having an application for literally anyone to ask to work here. That seems like it would just lead to having a bunch of staff that are loyal to small groups of people in the community and biased against everyone else. Also, they may not even work well with the existing staff.
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I'm liking a lot of these suggestions so far! Something that I would like to bring up is how the staff team actually goes about getting new staff members. I would like to propose an actual application.
It could be made as a Google Form, so that you have to be signed in (traced back to your gmail, even if you didn't use that to sign up for the game), all of the questions would be required to be answered so nothing can be skipped. This would help get rid of the likelihood of the applications getting spammed/trolled.
I've heard before that the staff team is usually chosen via helpful and active people on the forums. In my opinion that doesn't give enough opportunity to people that might make good moderators. Just because someone is active and helpful on the forums and helpful doesn’t mean they’re fit to be a mod. Some people that are active in game and would make good mods might not be as active on the forums.
The application could include questions such as:
- Feralheart Username
- How long you've been a part of the community
- Age
- Timezone
- How active you are
- Do you currently have a job/school/work for other games that might hinder your activity some? If you work for other games/wip games, what games?
- Scenario Questions, example: you see two people fighting in game/on the forum - what do you do?
- Why they want to be a mod?
- What they can bring to the team
- What languages do you speak?
- Do you have other forms of contact other than FH/The Forum such as Discord, Skype, would you be willing to give your phone number, etc? (idk how staff communicate LOL)
etc.
This can help show if they'll actually be qualified for the staff position depending on their answers, and also the time and effort put into the application shows that they care about the position and really do want to be part of the staff/help further the game.
Sorry for the late response on the staff application topic. I must've overlooked it. But I feel the need to point out some things.
Basically, I feel that such an application would get abused. Not everyone is honest and we really cannot just take people at their word these days. Especially concerning the questions like "Why do you want to be a mod?" While I can agree with community members recommending someone based on helpful things they have done for this game, I cannot agree with having an application for literally anyone to ask to work here. That seems like it would just lead to having a bunch of staff that are loyal to small groups of people in the community and biased against everyone else. Also, they may not even work well with the existing staff.
And yet, applications are how so many games get their moderators! So if it was really such an issue, why is it such a common practice? Think of it as a job application. You aren’t getting paid, sure, but if you apply for a job you need to apply, and you’d get similar questions! ‘Why do you want this job?’ ‘Why do you think you would be good at this job?’ it’s the same exact thing, only it’s volunteer work.
Also the application would probably be reviewed by current staff members! They could feel it out with the person through their application and feel like the member is either a good fit or not. This is just how most jobs work! Now I wouldn’t be surprised if FH doesn’t open moderator applications, just because I’d be shocked if they haven’t thought of that already and had it shot down, but I don’t see why you personally are so against it because, again, you’d apply to get a job, so applying to be a moderator isn’t so far out of the realm of possibility. I don’t think it would lead to bias among the staff team because they’d literally get vetted and go through the same training process as every single other moderator has. There’s no change except for how the mods get chosen if FH opened applications!
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Basically, I feel that such an application would get abused. Not everyone is honest and we really cannot just take people at their word these days. Especially concerning the questions like "Why do you want to be a mod?" While I can agree with community members recommending someone based on helpful things they have done for this game, I cannot agree with having an application for literally anyone to ask to work here. That seems like it would just lead to having a bunch of staff that are loyal to small groups of people in the community and biased against everyone else. Also, they may not even work well with the existing staff.
I'm not sure that the staff application was intended to be a "you apply you get hired" sort of process-- and if I'm misunderstanding what you mean, I'm sorry! That's just how I'm reading it, and I don't think that's what Toonanimals meant when they suggested it?
Wouldn't it just work as a generic job application? You apply and the person in charge (the staff) would take that application and discuss it before reaching out for further questions. If that's the case I love the idea tbh-- I would love to see people actually be able to let the community and staff know that they are interested in working on the game!
And yet, applications are how so many games get their moderators! So if it was really such an issue, why is it such a common practice? Think of it as a job application. You aren’t getting paid, sure, but if you apply for a job you need to apply, and you’d get similar questions! ‘Why do you want this job?’ ‘Why do you think you would be good at this job?’ it’s the same exact thing, only it’s volunteer work.
Yeah, so this was posted as I was writing my response and I think-- this is what was intended and this I can support!
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If we had staff applications, it would increase the workload of the staff, because they would have to take the time to read them all. And while there would probably only be a few applications right now, what about in the future? As the game grows, so would the number of staff applications. It could very well grow to hundreds or even thousands of applications to review. Which will in turn take up more of the staff's time. Thereby hindering productivity and ultimately slowing down future updates and making it harder to moderate the game due to lack of time.
Furthermore, we already have a staff selection system that works. Most of the time new staff are former MOTS and the MOTS themselves are selected by the community. So technically the community already has influence on who gets considered for staff positions.
The current system works and if something is not broken, then there is no reason to fix it. Things that work for other games are not necessarily suitable for this game.
And I also think that staff applications could get spammed by trolls.
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I'm liking a lot of these suggestions so far! Something that I would like to bring up is how the staff team actually goes about getting new staff members. I would like to propose an actual application.
It could be made as a Google Form, so that you have to be signed in (traced back to your gmail, even if you didn't use that to sign up for the game), all of the questions would be required to be answered so nothing can be skipped. This would help get rid of the likelihood of the applications getting spammed/trolled.
I've heard before that the staff team is usually chosen via helpful and active people on the forums. In my opinion that doesn't give enough opportunity to people that might make good moderators. Just because someone is active and helpful on the forums and helpful doesn’t mean they’re fit to be a mod. Some people that are active in game and would make good mods might not be as active on the forums.
The application could include questions such as:
- Feralheart Username
- How long you've been a part of the community
- Age
- Timezone
- How active you are
- Do you currently have a job/school/work for other games that might hinder your activity some? If you work for other games/wip games, what games?
- Scenario Questions, example: you see two people fighting in game/on the forum - what do you do?
- Why they want to be a mod?
- What they can bring to the team
- What languages do you speak?
- Do you have other forms of contact other than FH/The Forum such as Discord, Skype, would you be willing to give your phone number, etc? (idk how staff communicate LOL)
etc.
This can help show if they'll actually be qualified for the staff position depending on their answers, and also the time and effort put into the application shows that they care about the position and really do want to be part of the staff/help further the game.
Sorry for the late response on the staff application topic. I must've overlooked it. But I feel the need to point out some things.
Basically, I feel that such an application would get abused. Not everyone is honest and we really cannot just take people at their word these days. Especially concerning the questions like "Why do you want to be a mod?" While I can agree with community members recommending someone based on helpful things they have done for this game, I cannot agree with having an application for literally anyone to ask to work here. That seems like it would just lead to having a bunch of staff that are loyal to small groups of people in the community and biased against everyone else. Also, they may not even work well with the existing staff.
And yet, applications are how so many games get their moderators! So if it was really such an issue, why is it such a common practice? Think of it as a job application. You aren’t getting paid, sure, but if you apply for a job you need to apply, and you’d get similar questions! ‘Why do you want this job?’ ‘Why do you think you would be good at this job?’ it’s the same exact thing, only it’s volunteer work.
Also the application would probably be reviewed by current staff members! They could feel it out with the person through their application and feel like the member is either a good fit or not. This is just how most jobs work! Now I wouldn’t be surprised if FH doesn’t open moderator applications, just because I’d be shocked if they haven’t thought of that already and had it shot down, but I don’t see why you personally are so against it because, again, you’d apply to get a job, so applying to be a moderator isn’t so far out of the realm of possibility. I don’t think it would lead to bias among the staff team because they’d literally get vetted and go through the same training process as every single other moderator has. There’s no change except for how the mods get chosen if FH opened applications!
When it comes to staff applications, there are definitely pros and cons. For years now staff have hand picked individuals based on the quality of their personality and traits rather than their skills on a particular thing, as skills can always be attained through training, which every staffer goes through. To quote our MOD FAQ + Information thread, these are things we commonly look for:
Here's a few things that's common for a MOD:
- Preferably active both within the game and on the forum.
- They've shown themselves as helpful towards the community and game and has a great interest.
- They're known to and have done positive actions in this community and game.
- Are well aware of the game/forum rules and has stayed rather clear from bans and other warnings in the past.
- Know their way around the game fairly well, both inside and outside.
- Is contactable online outside of the game
- Preferred if they are above or at 16 years of age.
Even though this list explains some of the things well, it still doesn't mean a user following these lines would become a mod. But if you behave well you might get offered a MOD position. If you work on your own accord and show you want to help without the soul reason of "being" a mod, then you most likely have good chances.
While applications can definitely help us in gaining staffers, one can easily lie on an application to "get the job". Mods have powers and responsibilities they need to be careful of and use well, so those who are trusted enough are offered a mod title. I would also like to note that this really isn't a "job" per se, more so we are simply volunteering our time here for the game and community.
I'm 100% certain most fluffs here that would apply if we did have an application system would only have their best intentions behind wanting to join as it's very clear that we all want what's best for this game, however we do need to be sure on who we are granting a mod title.
Being on MOTS also doesn't guarantee you becoming a staff member, either. While it can help highlight your actions as a community member and allow you to work more closely with the staff, members who have never received MOTS can also be picked to become a mod.
I would like to note, however, we do have a google form where anyone can suggest members for a MIT role. We do keep our eyes peeled for potential future MITS, and this does help us in who we can keep a look out for: Linkie (https://feral-heart.com/smf/index.php?topic=62206.0)
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If we had staff applications, it would increase the workload of the staff, because they would have to take the time to read them all. And while there would probably only be a few applications right now, what about in the future? As the game grows, so would the number of staff applications. It could very well grow to hundreds or even thousands of applications to review. Which will in turn take up more of the staff's time. Thereby hindering productivity and ultimately slowing down future updates and making it harder to moderate the game due to lack of time.
Furthermore, we already have a staff selection system that works. Most of the time new staff are former MOTS and the MOTS themselves are selected by the community. So technically the community already has influence on who gets considered for staff positions.
The current system works and if something is not broken, then there is no reason to fix it. Things that work for other games are not necessarily suitable for this game.
And I also think that staff applications could get spammed by trolls.
Yes it would increase the workload of the staff. So does bringing on staff members in the first place. Bringing on new staff for anything takes time and effort. It’s hard work to find the right fit. “As the game grows, so would the number of staff applications” — No. They can be CLOSED when Feralheart isn’t looking for more staff members. And you know what, having a ton of people apply wouldn’t be such a bad thing! It would mean there’s a lot of interest!
Staff selection system does work, I’m not saying it doesn’t, I just believe this would provide more people with more opportunities to potentially become staff if they are a little more shy/less active in the community. Someone who is shy and doesn’t talk on the forums a lot could make a great mod! As I said in my previous post, I wouldn’t be surprised if FH didn’t implement this, it was just a suggestion after all, there’s no reason for you to continue to shoot holes in the idea. It’s an idea. There’s nothing wrong with ideas or making suggestions. Also there is literally nothing about the community choosing staff when it comes to staff applications. The STAFF would choose the future staff on their own. Which is how most things go!
Also really? You think it could get spammed by trolls? The whole forum could be spammed by trolls. The game could be spammed by trolls. What’s your point? How is that different? The troll applications could easily be deleted if it was a Google form, and it would probably be obvious when they’re troll apps so staff wouldn’t have to waste their time reading them fully. I addressed this in my FIRST post.
While applications can definitely help us in gaining staffers, one can easily lie on an application to "get the job". Mods have powers and responsibilities they need to be careful of and use well, so those who are trusted enough are offered a mod title. I would also like to note that this really isn't a "job" per se, more so we are simply volunteering our time here for the game and community.
I'm 100% certain most fluffs here that would apply if we did have an application system would only have their best intentions behind wanting to join as it's very clear that we all want what's best for this game, however we do need to be sure on who we are granting a mod title.
Being on MOTS also doesn't guarantee you becoming a staff member, either. While it can help highlight your actions as a community member and allow you to work more closely with the staff, members who have never received MOTS can also be picked to become a mod.
I would like to note, however, we do have a google form where anyone can suggest members for a MIT role. We do keep our eyes peeled for potential future MITS, and this does help us in who we can keep a look out for: Linkie (https://feral-heart.com/smf/index.php?topic=62206.0)
I totally get the concern with people lying to get the job like you said. However that’s why the MIT position exists in my opinion! Not every MIT will get the privilege to be promoted to a full moderator, it’s a time where they can train and learn the ropes and current staff can make sure that they fit in with the rest of the staff members and the culture of the staff. If you want to go a step further, potential new staff members after being chosen could be on a probationary period before they even make it to being a MIT. During this probationary period they could get to know the staff team and you could get to know them, make sure that they actually have the qualities that they said they possess, and are ready to take on the job! Then they can move into the actual training process and earn the MIT title. I know how important it is to make sure staff members are up to snuff.
I think one of the main reasons an application would be so nice is because like I said, how much opportunity it gives to people. There are people I can think of that aren’t super active on the forum but are super active (and helpful) in game, and have been staff for things like role plays which I know isn’t the same but it’s still some moderation experience. If you bring in people with experience, less time has to be spent on training!
Also because even though yes, it is a volunteer position, in most places you do still have to apply to volunteer your time and energy into something! I know for example that ToonTown Rewritten (a quote on quote “kid’s game”) has a fully volunteer staff. Yet there are applications for every single staff role that they have, not just game moderators.
I didn’t know about that form for potential MITs, thank you for sharing that Ame! I think that’s something that should be better known about, since I’ve never seen it before!
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In terms of 'staff applications' - I think that yes, there may be bias, but is there not bias when the Team typically choose the next MiT in the first place?
Not saying you have to be a Staffers best friend to earn your place, but you do have to have some sort of link with the Team and show you can get along with either & all of them, whilst also proving to be very helpful to the community and being approachable, considerate, everyone's friend, per say. You have to highlight yourself & stand out for them to consider you and one/two must actually like you for other Staff to then catch on and enjoy working with you also.
How it works isn't bad, not at all, it shows you know who you're appointing. But, I wouldn't necessarily worry about bias & the application system being abused when quite frankly the most helpful players and the most well known will have a lot of people routing for them in the first place.
Additionally, spam by trolls can be prevented by allowing only one submission per user (might require IP tracking, etc) per month/every few months, etc. so that there is space between the first, second & however many applications from the same person. Then if it's clear that the person only intends to troll or use the application form to be hurtful, they can be blocked from document/application form access as well as removed from the FH game/forums if the toxicity on display gets personal.
I also think that if there is an application form put out, the MiT position needs to be considered having a small trial period.
- Do they actually want the job? Are they just in it for the fame? Power? Can they handle the stress? Potential workload? etc.
Being in training is essentially a trial period within itself, but a trial period should come before and after the training if that makes sense.
i.e the trial period before the training will consist of making sure they're genuine to the job.
The trial period after the training is to see if they can tackle the weight on their shoulders, what they do in situations, the list goes on.
For community input into who should be Staff, I think there could be potential polls and/or nominations. Buuuut, there are obvious issues with that.
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Additionally, spam by trolls can be prevented by allowing only one submission per user (might require IP tracking, etc) per month/every few months, etc. so that there is space between the first, second & however many applications from the same person. Then if it's clear that the person only intends to troll or use the application form to be hurtful, they can be blocked from document/application form access as well as removed from the FH game/forums if the toxicity on display gets personal.
I also think that if there is an application form put out, the MiT position needs to be considered having a small trial period.
- Do they actually want the job? Are they just in it for the fame? Power? Can they handle the stress? Potential workload? etc.
Being in training is essentially a trial period within itself, but a trial period should come before and after the training if that makes sense.
i.e the trial period before the training will consist of making sure they're genuine to the job.
The trial period after the training is to see if they can tackle the weight on their shoulders, what they do in situations, the list goes on.
For community input into who should be Staff, I think there could be potential polls and/or nominations. Buuuut, there are obvious issues with that.
I agree with this whole post but I really wanted to highlight this part because it’s a great way to prevent trolling and I absolutely agree that there should be a period for new staff members before they are even MITs where they are still in consideration for the position and once they seem to be a good fit and have a good personality, then they can move onwards to being MITs! Thank you for these ideas!
As for the community input I wholeheartedly believe it should be the staff and only the staff that get to make the decision on who becomes the next members of staff. I think it could be a good idea to have a poll or form such as the one Ame posted where recommendations are given, but the recommendations while they can be taken into account would not have to be the only people that are considered for staff positions. It would have to be made obvious that while yes, staff will consider these ideas, there might be someone outside of the recommendations that does become staff, because staff should be chosen by staff. They know their jobs and who is going to best fit into their group/be beneficial to the team.
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Bump!
- Can you provide us with any updates on the problem with the "FeralHeart.exe" download link on the "Download" page?
- Can you also provide us with any information regarding the Login Page issue?
- The Home page is in need of an overhaul. There's no information on how to use the Login Page and it may be really confusing to new players.
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- Can you provide us with any updates on the problem with the "FeralHeart.exe" download link on the "Download" page?
We are currently working on fixing that link. The only person with access to fix it is Raz himself so it depends on him for when exactly it will be fixed. In the meantime there is a working download in Ame's post on how to download the patch as long as they use the mediafire/drive links!
- Can you also provide us with any information regarding the Login Page issue?
Currently there is not a plan on it - though I think at this point it is safe to say that we all want it gone. Again, this is a decision left up to Raz himself.
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- Can you provide us with any updates on the problem with the "FeralHeart.exe" download link on the "Download" page?
We are currently working on fixing that link. The only person with access to fix it is Raz himself so it depends on him for when exactly it will be fixed. In the meantime there is a working download in Ame's post on how to download the patch as long as they use the mediafire/drive links!
- Can you also provide us with any information regarding the Login Page issue?
Currently there is not a plan on it - though I think at this point it is safe to say that we all want it gone. Again, this is a decision left up to Raz himself.
Thanks for the updates Spicy! Hopefully Raz can fix these things. I know there’s a lot the staff team can’t just do on their own, so I appreciate you letting us know what’s being worked on behind the scenes!