Author Topic: Log in issues  (Read 4424 times)

Offline CastlesOfSand

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Log in issues
« on: June 08, 2020, 05:30:01 pm »
Hello!

Since a while I can't log into the play game log in page anymore. I've read that more people experience this problem and I've tried all solutions stated there. If I enter my username and password, it only refreshes and it doesn't give me a message. Even when I type in the wrong combination of Username/password it doesn't give a message either way. I am kinda lost now and I hope maybe I will get a solution here (: Or maybe it will help spread awareness that this happens.

I've tried:

Disabling proxy, which wasn't on.
Changed browsers
Cleared cookies
Used igocnito mode
Turned off firewall and anti-virus
Turned off adblocker

Hope to hear something soon! :D

Offline Dark_heart

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Re: Log in issues
« Reply #1 on: June 08, 2020, 05:34:58 pm »
Hai! Did you try reset your router or change your Wi-Fi?
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SpicyDirt

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Re: Log in issues
« Reply #2 on: June 08, 2020, 05:45:04 pm »
Another fix could be opening the page on another device c:

Offline CastlesOfSand

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Re: Log in issues
« Reply #3 on: June 08, 2020, 05:47:11 pm »
Thanks for the fast replies !

I tried opening it on my phone and on another laptop, both didn't work. I think it has something to do with my WIFI. I live in a flat, so I don't have my own router, (I am a student). Or maybe I just can't find it, but my 'house' is fairly small so I am sure I don't have the router here, so I can't reset :(


Offline Dark_heart

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Re: Log in issues
« Reply #4 on: June 08, 2020, 05:48:54 pm »
What Wi-Fi you're using?
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Offline CastlesOfSand

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Re: Log in issues
« Reply #5 on: June 08, 2020, 05:56:27 pm »
I just found my router and reset it, didn't work sadly. I use Intel dual band wireless. WPA2, but I don't really get what you mean ;P Its probably just a poor connection I guess

Offline Dark_heart

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Re: Log in issues
« Reply #6 on: June 08, 2020, 05:57:42 pm »
Maybe try host Wi-Fi from your phone?
On new account Aiiokia

Offline CastlesOfSand

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Re: Log in issues
« Reply #7 on: June 08, 2020, 05:59:42 pm »
I just tried, but the same things. Thanks for all the help though! I guess it works again when I am visiting my parents homes :')

Offline Dark_heart

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Re: Log in issues
« Reply #8 on: June 08, 2020, 06:06:16 pm »
Maybe just wait 10-20 minutes and in this time restart computer...?
On new account Aiiokia

Offline CastlesOfSand

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Re: Log in issues
« Reply #9 on: June 08, 2020, 06:37:11 pm »
Nopes. I guess I'll just wait till it gets fixed, or I'll play only when I am at home xD Thanks for all the suggestions!