Feral Heart

Help & Guidance => Site/Forum Help => Topic started by: Quende on September 09, 2016, 05:07:49 am

Title: 'Forgot Username' Not Working?
Post by: Quende on September 09, 2016, 05:07:49 am

Whenever I try and press 'Forgot Username' it just sends me a link to reset my password.
But I can't do that when I don't know my username. So, I press 'Forgot Password' thinking maybe
some coding got mixed up, but it does the same thing.

So, I'm not sure what to do?

Title: Re: 'Forgot Username' Not Working?
Post by: ArcticGalaxy on September 09, 2016, 05:19:02 am

It could have to do with the site being under maintenance and things are just loopy. Try messaging a staff, they may know what to do in this situation. ^^

Title: Re: 'Forgot Username' Not Working?
Post by: Enoki on September 09, 2016, 04:21:57 pm

Well, good news! Y'er username is "Quende". Since the recent overhaul of changes to the site, forum nicknames was deactivated, giving us all back our in-game usernames. ;3

Title: Re: 'Forgot Username' Not Working?
Post by: Quende on September 10, 2016, 10:39:12 pm

Quote from: RoseTheFox on September 09, 2016, 04:21:57 pm

Well, good news! Y'er username is "Quende". Since the recent overhaul of changes to the site, forum nicknames was deactivated, giving us all back our in-game usernames. ;3

Probably should've mentioned it was for one of my newer accounts, haha. This one is kind of old, and is associated with a deleted email.

Title: Re: 'Forgot Username' Not Working?
Post by: Enoki on September 10, 2016, 10:43:37 pm

Oh! Then that is a pickle. Heh.

What ye could try doing is searching the members list using the account's email. Perhaps it might pop up?

Ye can search the members' list here. (http://www.feral-heart.com/smf/index.php?action=mlist;sa=search)

Title: Re: 'Forgot Username' Not Working?
Post by: Quende on September 11, 2016, 12:31:01 am

Quote from: RoseTheFox on September 10, 2016, 10:43:37 pm

Oh! Then that is a pickle. Heh.

What ye could try doing is searching the members list using the account's email. Perhaps it might pop up?

Ye can search the members' list here. (http://www.feral-heart.com/smf/index.php?action=mlist;sa=search)

Thank you for this! but that's really odd, it didn't show up?

Title: Re: 'Forgot Username' Not Working?
Post by: Morgra on September 11, 2016, 01:31:32 am

Hmm, if it didn't show up, i'd definitely message a staff member as Arctic suggested. Seems odd to me Click Here (http://www.feral-heart.com/index.php?option=com_content&view=article&id=28&Itemid=52)

Title: Re: 'Forgot Username' Not Working?
Post by: Enoki on September 11, 2016, 03:44:44 am

It could be that ye put y'er email on private. That would explain why ye can't search it; so no random stranger can type in random things and get someone's email that doesn't want it to be public. Morgra has the right idea. A staff would be the best way now to recover y'er account.

Best of luck to ye!

Title: Re: 'Forgot Username' Not Working?
Post by: Quende on September 11, 2016, 06:09:13 pm

Alright, i'll try that. Thanks for all of your help!