Help & Guidance > Help Guides

The BIG help thread

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Redlinelies:
The game is running slowly or you want it to look sharper.

Performance of the computer means a quite a bit if you are going to have a difference between a choppy game and one that flows like a river. FeralHeart can be very demanding on your computer at times, and not everyone has a NASA computer standing in their closet. This is why the ingame settings are good to have.

Want to make the game look sharper and more nice on the eyes? Just turn up the settings.
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Is the game running slow and is hard to play? Try turning down the settings making it less demanding!
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Changing the settings after your needs
Changing the ingame settings have a BIG difference on how fast your game runs, but also how it looks. Down here are two identical screens. One with the highest settings and one with the lowest possible settings (take note that there's a texture mod installed for the felines).

Highest settings possible.

Lowest settings possible


So it's not surprising if changing these does some difference. You can also set your own preferences inside the options menu inside the game. Just enter the video tab there and set the the values you want. The higher the value, the more demanding it will be.

Under the video tab you'll find these settings:
Rendering Subsystem:
This decides which kind of rendering that will be used for the game. Try both and see what works best for you.

Video Mode:
Changes the resolution = How many pixels that will be rendered on the screen. The higher the value, the more sharper things will look, but it will also be more demanding for your computer.

Fullscreen:
This one explains itself, it sets the game in full screen or not. If you like to do other things when you play, keep this unchecked. If you want to focus on the game, and the game only, why not use fullscreen?

Anti-Aliasing:
This is used for even out sharp edges on the screen, the higher the value, the smoother everything will look. This setting is very demanding and is not recommended to use for users with slower computers. Keep it on None unless you know it works well.

Water Reflection:
Turns water reflections on and off. Makes the computer work more. Turn off water reflections if you are experiencing a lag or intense delay in the game movement on-screen.

View Distance:
How far you can see the objects in the distance. The game does look nicer with this as high as possible. But if you lower this it will most likely make your game move smoother.

Play around with these settings and I'm sure you'll find something that works well.

End~

Redlinelies:
The rules of the game, the mods, and how to report.

Even though the game is meant to be fun, even this place has its rules, and you can't just log on and think you can act however you please. There's real people just like yourself playing this game, so following the rules of both the game and forum is important.

The Game Rules can be read right here and the mods do expect that everyone reads them. If you didn't read the rules, and then find yourself getting kicked or banned from the game, don't go around whining about it inside the game or on the forum. Read the rules instead and try to understand why you got kicked in the first place. The rules are there to make the game more enjoyable for everyone that plays, and that means EVERYONE needs to respect them.


The Mods inside the game are the ones that enforces the rules of the game and make sure people aren't breaking them causing a havoc for the rest of the users. You will notice when mods are around if they might use their red mod text to warn other users about their behavior. More often, though, the red text will not be used frequently, and moderators will interact with one another by using the local chat-- just as you do.

Example of the red mod text/godspeak is:
MOD80: Please don't swear in the chats

Moderators are trusted with the power to kick other users off the game server, and they sure will do so if they catch anyone doing something prohibited. If a mod uses the red text, their identity will be HIDDEN. However, they are not there to make life harder for those playing the game, but they will take action when the need arises. They're simply there to ensure the game doesn't get out of hand. Please respect their actions and let them do their job to ensure everything works smoothly in the game.

Becoming a mod is not something you just can choose. The mods aren't just randomly drawn, and there is not a way to apply for being a mod. If you were doing good things for this community, maybe you'll be noticed. But asking around of how to become a mod is definitely not something that's wanted. If you're curious about how moderators are chosen, you can read up on it here.


Reporting A User is something anyone can do as long as they have a reason to do this. Even though there are rules to follow, people still break them, either because they never read them in the first place, or because they think it's funny to do this.

Reporting a user who is breaking the rules just helps the moderators do their job in the game. Users help might be needed at times. If you want to report someone, take screenshots of the actions in the game by pressing "prnt screen" button on your keyboard while playing. The screenshots will be placed in the location C:\FeralHeart\Screenshots. Simply upload them to a site like imgur.com, photobucket, or imagehack, and send the links to either an Administrator, Global Mod, or Moderator here on the forum via PM.

There's a forum Modlist that will show who in the game is a staff member, and it can be found here.

For an in-depth guide on how to properly submit a report, look here.

End of game related posts~

Redlinelies:
Forum  Related
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For questions or issues regarding the FeralHeart forum

Redlinelies:
Issues with downloading the game, logging in or posting.

You can't download the game?
The downloads on the official download page should always be up for grabs no matter when you try to get it. And I'm sure there could probably be quite a few reasons why someone aren't able to download.

The issue could be browser related. Such as preferences in it preventing you from downloading the game. In this case you should look in your internet browser settings and see if there's anything odd looking. Maybe even try another web-browser, that solves the issue for some.

Are you checking where you actually place the installer after you download it?
The best thing is if you save the installer onto your computer, preferably someplace like your desktop (as you might forget where you saved it). So try downloading it again and make sure you know where you saved it.

The network you're currently might now allow downloading; this could be normal if you use a school network or if you're at work. If so, you should try downloading it elsewhere.

The download link might be temporarily broken or maybe there's a change for a new patcher. If this problem remains for a longer time and you know others aren't able to download either, you should contact a staff member.

Issues with logging in or posting?
Yeah, this is something we don't like getting. There could be a several reasons why you aren't able to log on the site or post, and here's a few.

1. You keep timing out when you try to log on/posting.
2. The site is currently down.
3. You've been banned or your IP is blacklisted (sometimes surfing the forum still works).
4. You're having web browser-related issues.
5. The login page won't log you in.

1. If you keep timing out, you should check your internet connection. It might be weak at this moment. If it isn't your connection, it can actually be the site that's slow at the moment, so don't panic. Try to wait a while first and try again later, it solves it sometimes.

2. If the site is down, really slow, or if you are receiving an error message when attempting to access the website, not much will happen at all. Check back again later, and it might be up.

3. If you don't behave on the forums you might get banned for a certain period of time. This ban can be in different ways. Not only in how long it is-- such as one day, one week, or for years. But you can also become banned from making posts, or banned from viewing the boards at all. Usually there's a message in this case explaining why you're banned. But if you're using a shared internet, such as a college internet where someone has been doing bad things on it, the IP adress might be black-listed, preventing you from accessing the forum or certain parts of it. In this case, there's not too much to do about it.

4. Sometimes the issue can be just something spazzing up. Try logging out from the forum by clicking the "logout" button along the forum indexes, and then log in again shortly after.

5. If the login page will not let you log in, or clears the form for the login, it is likely you have a connection issue, or it is a problem with the browser you are using. You can solve this one of many ways. Going through to see if your connection is faulty, or you are connected to the internet. Another would be trying a different browser, such as Google Chrome, Firefox, Internet Explorer, and the others. Using another browser or making sure you stay connected is a good way to stop the login form from clearing.

If the issue still remains, you can also try deleting all the cookies for the site, restart the browser, and then try again. How to do this can vary from browser to browser. Usually you can find this option inside the Tools/preferences menu of the web browser. In Firefox, you can do this by pressing "Tools > page info > Security > Cookies".

Most of these issues are temporary, though, so if you restart the browser and just try again, it usually works.

End~

Redlinelies:
I need a quick guide on how to play.

Even though FeralHeart should be fairly easy to learn, people might want a kickstart on how to play the game or maybe need to learn just a lil more, there's always ways to get aid.

Want to learn the controls before you start playing?
There's a Documentation part explaining the controls and ingame settings for you, and if you're new, it would be healthy doing so. You can find it here together with some other nice tutorials.

You may also need some help! If you have any questions in regards to game play, you can visit this little helpful board and ask other members of the community for help. Surely, they can help you there! Link here!


But I meant more like how to act on the game and what to do!
Actually, this game is something you need to play and learn. However! If you want someone to show you the ropes, or just tell you more about the game, feel free to send a pm to any of the mods or maybe even other active users here, I'm sure they'd be glad to help! You might even be able to log on the game and ask someone in the game to actually help you.

Most in this community are more than willing to help, so don't be afraid to ask.

End~

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