Author Topic: Still no dice. (game tab no go)  (Read 6883 times)

Offline ShadowSeir

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Still no dice. (game tab no go)
« on: January 11, 2017, 03:45:51 pm »
Okay Update!: I have tried multiple browsers, password changes,user changes(Only have the one account, use to have more but they gone now) I have contacted the amazing Warriorstrike and was told to do these things and they have been done.

So my next question is, What now? I use to play long ago like 6 years ago(Hence the loss of old accounts) and I have never had this kind of trouble. Please advise on situation. I'm really looking forward to playing but at this rate, Things look down.

(P.S. those who have helped have been amazing and I know many, MANY people are having this problem so I'm still holding onto hope.)

Like a Shadow, I'm never far away.

Offline Bloo.

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Re: Still no dice. (game tab no go)
« Reply #1 on: January 11, 2017, 04:13:27 pm »
Have you tried page refresher or clearing cookies and cache? Try resetting your browser's settings as well. If nothing is working, I'd think you may have to create a new account xP I'm not exactly sure what the login page is doing for you....but I assume it just won't let you login.


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Offline ShadowSeir

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Re: Still no dice. (game tab no go)
« Reply #2 on: January 11, 2017, 05:16:08 pm »
I sadly have done all those things you have stated. Password reset and different user creation. Clearing the cache of cookies and restarting the browser and seeing if it helps. Nothing....And yeah, the login I'm referring is the (Play Game) Tab at top right of sight. It does little more than blink when I try to sign in and that is all. No loading the next page or telling me to keep it open, nothing.

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Offline Warriorstrike

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Re: Still no dice. (game tab no go)
« Reply #3 on: January 11, 2017, 06:19:57 pm »
Many people who have recently created accounts have been having this issue, as well. We're having Razmirz look into it, so all he needs is a little patience so as to give him time to find out what the issue is, and fix it. I'm very sorry for the inconvenience, and you will be notified when the issue has been resolved!

If you define yourself by the power to take life, the desire to dominate, to possess… then you have nothing.

Offline ShadowSeir

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Re: Still no dice. (game tab no go)
« Reply #4 on: January 11, 2017, 06:33:04 pm »
Thank you! I'll Sit tight.

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Offline star-pawed

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Re: Still no dice. (game tab no go)
« Reply #5 on: January 12, 2017, 03:23:19 am »
I've been having the same issues and tried pretty much everything ;o;
Hopefully whatever the problem is that's causing this will be fixed soon, because I haven't played FH either in quite a while, at least a couple years and I was so excited to finally get back into it again

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Offline ShadowSeir

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Re: Still no dice. (game tab no go)
« Reply #6 on: January 12, 2017, 02:23:50 pm »
I feel the same way star! It's been a great while and I even thought how i would bring my old character back and why he was gone for so long, so yeah..the game working is a needed thing for my creative mind to soar into the clouds.

Like a Shadow, I'm never far away.

Offline razmirz

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Re: Still no dice. (game tab no go)
« Reply #7 on: January 12, 2017, 03:25:43 pm »
Ok this should be sorted for most now.

Your password does need a reset

Do that here
http://www.feral-heart.com/index.php?option=com_wrapper&view=wrapper&Itemid=57

That should get you into the login screen
http://feral-heart.com/login/index.php

Assuming you get in there.
If you still cant connect to front server look here
http://www.feral-heart.com/myip/

That will show you the IP that your connecting to the panel with.
then download this and run it
www.feral-heart.com/myip.zip

This will show you the IP your game connects with
They MUST match!

If they don't one of two things is happening.
1 Your using a proxy (disable it)
2 Your ISP is doing something funky with your internet connection (Complain)

Hope that helps
Raz
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Offline ShadowSeir

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Re: Still no dice. (game tab no go)
« Reply #8 on: January 12, 2017, 06:04:37 pm »
I tried to reset the password Like you said and I got this message.

Oops Somthing went wrong.
Please go back and try again

Any ideas?

Also I checked the IP an they do indeed match.
« Last Edit: January 12, 2017, 06:17:27 pm by ShadowSeir »

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Offline razmirz

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Re: Still no dice. (game tab no go)
« Reply #9 on: January 12, 2017, 09:31:16 pm »
Try the password reset again now think I've found the issue
Please contact other members of staff if necessary they will escalate issues to me