Feral Heart

Help & Guidance => Game Help => Topic started by: Aico on April 10, 2019, 06:29:00 am

Title: Can't log in
Post by: Aico on April 10, 2019, 06:29:00 am

I'm typing in my password correctly, but the game is telling me it's wrong. Been banned for 15 minutes twice now trying to figure it out :(

Title: Re: Can't log in
Post by: Valar.Morghulis on April 10, 2019, 09:04:33 am

Make sure the caps is on or off.

Also you could try changing the password in the User Panel (https://feral-heart.com/index.php?option=com_wrapper&view=wrapper&Itemid=55)


And make sure the username is correct, like it happened to me once, there was only one wrong letter and it took me half an hour to figure out why I can’t log in xD

Title: Re: Can't log in
Post by: Aico on April 10, 2019, 09:12:18 am

I made sure of all these and it still says my log in is incorrect

EDIT: My password works everywhere else except in game

Title: Re: Can't log in
Post by: Valar.Morghulis on April 10, 2019, 10:53:25 am

Quote from: from Jazzforlife

1. Make sure your caps lock is not on. The login is caps sensitive! Make sure you're typing everything correctly.

2. Do not use the numpad! Use the numbers above the alphabet on your keyboard.

3. Does your username or password have any unusual symbols such as ?$!@*-_ ect.? This can mess things up for some people. Make a new account if you're having trouble with symbols. If you make a new one, please try to stick with a-z letters, nothing capitalized.

4. Make sure that your keyboard language is in English! It won't log you in unless you have a US keyboard setting.

5. If you're trying to log on ingame, make you're connected to feral-heart.com/login (http://feral-heart.com/login)

Title: Re: Can't log in
Post by: Aico on April 10, 2019, 07:34:33 pm

I got it figured out! Thank you so much <3

Title: Re: Can't log in
Post by: G4RG0YLE on April 10, 2019, 08:56:37 pm

Locking this as the issue has been resolved.