Feral Heart

Help & Guidance => Game Help => Topic started by: TriggerHarpy12331 on June 10, 2015, 12:55:30 am

Title: Log In Help
Post by: TriggerHarpy12331 on June 10, 2015, 12:55:30 am

I just created my account a while ago, but it won't let me log in!
I know I typed in the right username and password(no spelling errors) but it keeps saying "Incorrect username/password"
Help :c

Title: Re: Log In Help
Post by: AlphaEclipse on June 10, 2015, 12:58:26 am

Hello, Z-Dawg! Take a look at the following link for a guide by Jazzz on log in issues. [link] (http://www.feral-heart.com/index.php?option=com_jfusion&Itemid=2&jfile=index.php&topic=6120.0) Along with that tutorial, if your username and/or password is exceeds sixteen characters in length, unfortunately you will need to make a new account. Good luck!

Title: Re: Log In Help
Post by: LordSuragaha on June 10, 2015, 01:29:18 am

Posting here to verify that your username is above 16 characters and as Alpha stated too long. Usernames that go above that limit do not work properly. You have to make a new account next time you catch registration open. When you do be sure to follow the advice from the link Sagitta sent you in the above post. I apologize for the unfortunate news. Hope you'll be able to join us soon.

Locking this thread since the issue has been solved.