Feral Heart

Help & Guidance => Game Help => Topic started by: Kouvinxx on July 21, 2015, 10:07:46 pm

Title: Can't connect
Post by: Kouvinxx on July 21, 2015, 10:07:46 pm
I've been trying to connect to the server for ages now and it just won't do it. My internet is fine, there's nothing wrong with it. I don't think the server is down either.
Title: Re: Can't connect
Post by: NinjaBlackSock on July 21, 2015, 10:24:22 pm
As for I, I haven't been able to connect for a while now, don't know what it is.
Title: Re: Can't connect
Post by: HoloTheWiseWolf453 on July 24, 2015, 02:21:29 pm
This has happened to me too, When I finally downloaded the game, it never allows me to play!!! >.<
Title: Re: Can't connect
Post by: Warriorstrike on July 24, 2015, 05:32:13 pm
Hmm. Usually it's internet connection that causes this sort of thing- Sometimes windows can't recognize if the game is trusted or not. Have you tried checking to see if firewall (located in your security section of the control panel) is blocking the application? If you have, but it still won't work, check to see if your anti-virus may be causing your computer to not accept the game.
Title: Re: Can't connect
Post by: flufferbutt on July 30, 2015, 05:39:44 pm
I can't connect. We were just about to roleplay when it said I lost connection. I tried logging back in a few times, but it wouldn't work. Is the server down? If it is, how long will it be?
Title: Re: Can't connect
Post by: Warriorstrike on July 30, 2015, 05:49:03 pm
I can't connect. We were just about to roleplay when it said I lost connection. I tried logging back in a few times, but it wouldn't work. Is the server down? If it is, how long will it be?
To check if the server is down, go to the website, and at the top should be something that says "Game server is online (or offline) with ___ users playing." If the server is still online but you can't connect, try waiting a couple of minutes before attempting to log in again. Check to make sure your firewall or anti-virus program isn't somehow blocking/restricting access to the game, and also take a look at your internet connection. If it continues to glitch out, you could try disconnecting your internet, and reloading it back up. Try waiting a few minutes before trying another log in attempt.
Title: Re: Can't connect
Post by: Enoki on July 30, 2015, 05:59:39 pm
Just to add on to what Warrior has mentioned, it may be that y'er computer cannot handle the amount of players found in that map. Sometimes, the map Flourite can get a tad laggy due to a large population in one spot.

Also, what ye can do, is head to y'er user panel (found at the top right corner of the forum) and send y'er characters home. Sending y'er characters home will most likely place them in the Lonely Cave (unless ye 'ave set their home somewhere else in Feral Heart.) With y'er char now in a non-laggy environment, it should run smoothly.

This also usually fixes any crashing ye may 'ave had in Flourite Plains, so take a looksy to see if ye will crash or not. Hope this helps ye deary and I hope to see ye in-game soon. ^3^
Title: Re: Can't connect
Post by: LillaLove14 on July 30, 2015, 07:46:02 pm
when i try to open the game i get to the initial setup page but it always pops up saying the game's not working after i hit okay
idk what's wrong with it
Title: Re: Can't connect
Post by: Warriorstrike on July 30, 2015, 07:53:56 pm
when i try to open the game i get to the initial setup page but it always pops up saying the game's not working after i hit okay
idk what's wrong with it
Are you sure that it's a connection problem? What does it say exactly?
Title: Re: Can't connect
Post by: Enoki on July 30, 2015, 07:56:32 pm
Ah, Emily, 'ave ye tried using the different rendering subsystem? Ye could possibly try and run it on Direct instead of OpenGL. This may fix the issues ye are 'aving.

Also, if ye work on maps n'stuff, check y'er particles file. If ye see any particles labeled with a 0 at the end, delete them, this will cause y'er system to crash.
Title: Re: Can't connect
Post by: LillaLove14 on July 30, 2015, 08:10:14 pm
i don't have an option for a different rendering subsystem and a window that simply says 'feraheart.exe has stopped working, windows is checking for a solution to the problem' comes up each time
i don't believe it's a connection problem i'm experiencing
Title: Re: Can't connect
Post by: flufferbutt on August 13, 2015, 11:56:54 pm
Agh, keeps making me lose connection. Over, and over, and over. Help!
Title: Re: Can't connect
Post by: Enoki on August 14, 2015, 02:32:49 am
Agh, keeps making me lose connection. Over, and over, and over. Help!

Try sending y'er character home. It doesn't even 'ave to be in Lonely Cave, the default home. Just sending them home sort of acts as a reboot. I had to do this with m'char t'day because Enoki kept crashing. He was at Flourite Plains and his home was the same spot. Even though I didn't move him, it worked smoothly afterwards.

Next time ye do 'ave an issue with FH, try making y'er own thread. This one has been quiet for a little while and it also looks like ye were responding with a solution, so not many would know if ye had a problem. ^3^