Feral Heart

Help & Guidance => Game Help => Topic started by: Kouvinxx on May 04, 2016, 10:51:26 pm

Title: front page error
Post by: Kouvinxx on May 04, 2016, 10:51:26 pm
I keep getting an error whenever i try to log in. I'm using Google Chrome and no, firefox doesn't work or anything else.
Title: Re: front page error
Post by: Hakumi on May 04, 2016, 10:54:35 pm
Are you getting that 'Feral-Heart.com' isn't responding or something?
Title: Re: front page error
Post by: Kouvinxx on May 04, 2016, 10:56:05 pm
No, the site works perfectly fine. It's just when I log in on the front page I get a HTTP ERROR 500.
Title: Re: front page error
Post by: Hakumi on May 04, 2016, 10:58:11 pm
I see...
Well you could try checking the internet or something because there seemed to be a similar issue on another thread. I don't receive the message but I'm on my phone...so it could be a small bug. I am not 1OO% sure so I'm probably not offering a lot of help here. ~

Edit: I just tried it on the computer and I am not receiving that message on chrome nor Firefox.
Title: Re: front page error
Post by: Warriorstrike on May 04, 2016, 11:04:00 pm
Have you tried opening the page on a mobile device, if you have one? Also, it couldn't hurt to refresh the page a few times, in case you're getting a bad connection.
Title: Re: front page error
Post by: Kouvinxx on May 04, 2016, 11:04:50 pm
Yes, but it wouldn't log me in. Also I have refreshed it... many times.
Title: Re: front page error
Post by: Hakumi on May 04, 2016, 11:07:48 pm
Maybe something up with the transmission? Like signal wise perhaps? ( Just throwing out possible suggestions since it happens to some and not others ).
Title: Re: front page error
Post by: Warriorstrike on May 04, 2016, 11:08:00 pm
I see. Have you been having the issue for a while, or has it only been occurring recently?

You could try clearing your cookies and web data, restarting the browser, and then try to log into the page, as well.
Title: Re: front page error
Post by: DemonousNight on May 04, 2016, 11:08:27 pm
Same error here, many other people are getting it as well. Almost everyone I know on skype who also has FH is getting the error.  https://gyazo.com/bb64c107d46a6ad8c900e8e447e793b5
Title: Re: front page error
Post by: Kouvinxx on May 04, 2016, 11:14:25 pm
I see. Have you been having the issue for a while, or has it only been occurring recently?

You could try clearing your cookies and web data, restarting the browser, and then try to log into the page, as well.

This is recent and I just cleared my cookies and web date and restarted my browser. It didn't do anything, I'm still getting the error.
Title: Re: front page error
Post by: Hakumi on May 04, 2016, 11:16:58 pm
Maybe it'll clear out overtime..?
I know that can be a pain to do as a last resort but it might blow over ( unless something else comes up to which you don't have to wait ).
Title: Re: front page error
Post by: Redlinelies on May 05, 2016, 12:04:44 am
Assuming it's the same error as the rest has been getting:
http://www.feral-heart.com/index.php?option=com_jfusion&Itemid=2&jfile=index.php&topic=56120.msg766346#msg766346 (http://www.feral-heart.com/index.php?option=com_jfusion&Itemid=2&jfile=index.php&topic=56120.msg766346#msg766346)

Locking this for now, feel free to make a new thread or ask for this to be unlocked if it remains for a longer time.