Feral Heart

Help & Guidance => Site/Forum Help => Topic started by: Gecko on January 19, 2014, 02:09:50 am

Title: Account?!
Post by: Gecko on January 19, 2014, 02:09:50 am
Ok, so, apparently, my other account isn't working for some odd reason. I can't get into it on here, or on the game! Can someone please help me? I can't even remember the email I used for the account. v.v'' PLEASE. HELP. ME.
The username is correct, but the password isn't. Is there a way I can reset the password?
I also need to know what the email was.. but I highly doubt that can be solved.. any help would be great. ;-;
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Title: Re: Account?!
Post by: Vespian on January 19, 2014, 02:21:38 am
Ye' can try lookin' up yer other username here and peer inside its profile. Usually there should be an e-mail provided among its contents unless ye've decided to hide said e-mail. That's the only solution I can give ye' via forgettin' yer e-mail.

As for the changin' of yer password, go to yer:
Profile > Account Related Settings and type in a new password in the Choose Password option on the page.

I wish ye' luck.~
Title: Re: Account?!
Post by: AlphaEclipse on January 19, 2014, 02:22:20 am
If you go into your profile and account settings, you change your password.

I'd try PMing a staff member about this.

Vespianyouninja
Title: Re: Account?!
Post by: Gecko on January 19, 2014, 02:27:14 am
Is there like, a search thing I can use for lookin' up the account on here?
Title: Re: Account?!
Post by: Gecko on January 19, 2014, 02:31:19 am
...
I looked in the members, and the username isn't there. v.v''
Username is; B l u e b I r d
Title: Re: Account?!
Post by: Vespian on January 19, 2014, 02:58:42 am
Yer correct. I fail to find it either.
I'd message a staff member about this. There's a possibility that they've removed the account altogether from the server in order to make room for other accounts. At least that's what I assume. I could be wrong.
Title: Re: Account?!
Post by: Aniuk on January 19, 2014, 03:46:29 am
It might be a bit too long to be allowed in the game, you'd best ask Red about this one, or some other helpful staffy. Good luck with this.
Title: Re: Account?!
Post by: cloudfire on January 19, 2014, 04:06:29 am
Eep. That's very strange. As stated by the others; I'd advise you to PM a staffie. I wish you the best of luck in getting your account back.
Title: Re: Account?!
Post by: Gecko on January 19, 2014, 05:14:56 am
Thank you all, I will contact Red right away.
Title: Re: Account?!
Post by: lunathequeen on February 19, 2014, 02:42:00 pm
that happen to me too :C
Title: Re: Account?!
Post by: Shally on February 19, 2014, 07:58:37 pm
that happen to me too :C


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