Feral Heart

Help & Guidance => Site/Forum Help => Topic started by: Pewdaw on October 03, 2015, 01:18:15 am

Title: Activation link not working
Post by: Pewdaw on October 03, 2015, 01:18:15 am
So, recently my friend attempted to make an account..she got the email and everything but when she clicked on the link it gave her an error. She tried and tried again, but it did not work? Help.
Title: Re: Activation link not working
Post by: wolfsquad on October 03, 2015, 01:30:06 am
Maybe she should try closing her email and then reopening it and wait a while, then try again.
I have this issue with some links in my emails sometimes for activating accounts on websites.

Did she wait too long to activate it or do it immediately?
Title: Re: Activation link not working
Post by: GlaydrChyle on October 03, 2015, 01:48:57 pm
Sadly, if you take to long to activate and the server closes, then you have to wait for it to re-open again. However I believe there is now a function that deletes un-activated accounts? I think there was a link to an email to help somewhere in the Game help boards. (If I find it I'll post it here) but basically it helps activate your already made account. However you could just try again once the registration opens :)
Title: Re: Activation link not working
Post by: Pewdaw on October 03, 2015, 06:39:35 pm
Quote from: ???? on October 03, 2015, 01:30:06 am
Maybe she should try closing her email and then reopening it and wait a while, then try again.
I have this issue with some links in my emails sometimes for activating accounts on websites.

Did she wait too long to activate it or do it immediately?

She opened it immediately. When it opened it was an error, she went to the FH site and registration was closed? Maybe that's it. Hopefully it will work when it opens today. Thanks guys.
Title: Re: Activation link not working
Post by: StarrieNova on October 03, 2015, 07:51:55 pm
I have experienced not getting an activation e-mail before, but when I logged into the game the account still worked. Maybe this can be the case for your friend?
Title: Re: Activation link not working
Post by: Whisperingwaves on October 03, 2015, 08:46:13 pm
If the link isn't working, it means registration closed before activation. Just have your friend send the activation link using the email she registered with to [email protected] and wait. It may take minutes/hours/or even days for the server to activate it, but it's the manual way of activating her/his account.

~ Whisper
Title: Re: Activation link not working
Post by: Pewdaw on October 04, 2015, 12:40:26 am
Quote from: Whisperingwaves on October 03, 2015, 08:46:13 pm
If the link isn't working, it means registration closed before activation. Just have your friend send the activation link using the email she registered with to [email protected] and wait. It may take minutes/hours/or even days for the server to activate it, but it's the manual way of activating her/his account.

~ Whisper

Will it give her a notice when it is activated or?
Title: Re: Activation link not working
Post by: Pewdaw on October 04, 2015, 12:43:17 am
Quote from: Sietara on October 03, 2015, 07:51:55 pm
I have experienced not getting an activation e-mail before, but when I logged into the game the account still worked. Maybe this can be the case for your friend?
She tried that, it said "Incorrect Username/Password." I think she just needs to wait for the registration to be open again. So sad.
Title: Re: Activation link not working
Post by: Whisperingwaves on October 04, 2015, 01:17:16 am
Quote from: Tiffash on October 04, 2015, 12:40:26 am
Quote from: Whisperingwaves on October 03, 2015, 08:46:13 pm
If the link isn't working, it means registration closed before activation. Just have your friend send the activation link using the email she registered with to [email protected] and wait. It may take minutes/hours/or even days for the server to activate it, but it's the manual way of activating her/his account.

~ Whisper

Will it give her a notice when it is activated or?

It might, but your best bet it to keep trying to log-in. If this doesn't work, it might be best to create another account.
Title: Re: Activation link not working
Post by: Warriorstrike on October 04, 2015, 01:22:52 am
Quote from: Tiffash on October 03, 2015, 01:18:15 am
So, recently my friend attempted to make an account..she got the email and everything but when she clicked on the link it gave her an error. She tried and tried again, but it did not work? Help.
Feel free to message me, dear, and I'll see if I can help you further.
Title: Re: Activation link not working
Post by: Pewdaw on October 04, 2015, 01:32:30 am
Mkay, she received an email saying it will be activated shortly. Not sure how long but hopefully soon. Thank you so much guys for helping me to help my friend. Really appreciate it.
Title: Re: Activation link not working
Post by: Warriorstrike on October 04, 2015, 01:48:08 am
Quote from: Tiffash on October 04, 2015, 01:32:30 am
Mkay, she received an email saying it will be activated shortly. Not sure how long but hopefully soon. Thank you so much guys for helping me to help my friend. Really appreciate it.
Glad to hear that she has received the email! Her account should be activated within a few days, but if it becomes weeks and her account still isn't activated, feel free to resend the email to the [email protected]. I'll go ahead and lock this, since she has now received sign that her account will be activated. c: