Feral Heart

Help & Guidance => Site/Forum Help => Topic started by: Zametka on June 18, 2020, 06:27:51 pm

Title: I Can Not Login Even Though I Have Tried Everything I Can Think Of
Post by: Zametka on June 18, 2020, 06:27:51 pm: I've tried everything on the Big Help Thread and everything here: https://feral-heart.com/smf/index.php?topic=68466.0 (https://feral-heart.com/smf/index.php?topic=68466.0)
Title: Re: I Can Not Login Even Though I Have Tried Everything I Can Think Of
Post by: SpicyDirt on June 18, 2020, 06:30:22 pm: Hello! What is it saying when you try to log in? Does it say wrong password or just refresh the page or is it on the game?
Title: Re: I Can Not Login Even Though I Have Tried Everything I Can Think Of
Post by: Dark_heart on June 18, 2020, 06:42:15 pm: I'm not sure you have tried it but maybe try change Wi-Fi? Or - if it isn't problem - change/create new account?
Title: Re: I Can Not Login Even Though I Have Tried Everything I Can Think Of
Post by: Kerriki on June 18, 2020, 08:45:51 pm: Make sure you've activated your account with the activation link you received via email. Once you've done this, it may take the server up to 48 hours to process it so you should be able to login then
Title: Re: I Can Not Login Even Though I Have Tried Everything I Can Think Of
Post by: Zametka on June 19, 2020, 12:13:09 am: Quote from: SpicyDirt on June 18, 2020, 06:30:22 pm
Hello! What is it saying when you try to log in? Does it say wrong password or just refresh the page or is it on the game?

It just brings me back to the same screen. No messages or anything.
Title: Re: I Can Not Login Even Though I Have Tried Everything I Can Think Of
Post by: Zametka on June 19, 2020, 12:14:06 am: Quote from: Kerriki on June 18, 2020, 08:45:51 pm
Make sure you've activated your account with the activation link you received via email. Once you've done this, it may take the server up to 48 hours to process it so you should be able to login then

I did, but it's not letting me login. There's no notice saying I need to activate.
Title: Re: I Can Not Login Even Though I Have Tried Everything I Can Think Of
Post by: Zametka on June 19, 2020, 12:14:28 am: Quote from: Dark_heart on June 18, 2020, 06:42:15 pm
I'm not sure you have tried it but maybe try change Wi-Fi? Or - if it isn't problem - change/create new account?

I've tried both. Neither worked.
Title: Re: I Can Not Login Even Though I Have Tried Everything I Can Think Of
Post by: Azurain on June 19, 2020, 12:18:57 am: Try using a different browser or clearing your browsers cookies.
Title: Re: I Can Not Login Even Though I Have Tried Everything I Can Think Of
Post by: Zametka on June 19, 2020, 01:48:04 am: Quote from: Lark on June 19, 2020, 12:18:57 am
Try using a different browser or clearing your browsers cookies.

I've tried both. Neither worked.
Title: Re: I Can Not Login Even Though I Have Tried Everything I Can Think Of
Post by: Garfield. on June 19, 2020, 02:21:08 am: Your best bet would be to wait. It can take from 1 hours to 1 day.
Title: Re: I Can Not Login Even Though I Have Tried Everything I Can Think Of
Post by: Dentrimental on June 19, 2020, 09:19:59 am: maybe your banned..? you never know
Title: Re: I Can Not Login Even Though I Have Tried Everything I Can Think Of
Post by: G4RG0YLE on June 19, 2020, 12:43:52 pm: Just to clarify, you've followed >THIS< (https://feral-heart.com/smf/index.php?topic=10423.msg144690#msg144690) section of the >Big Help Thread< (https://feral-heart.com/smf/index.php?topic=10423.0)?
Title: Re: I Can Not Login Even Though I Have Tried Everything I Can Think Of
Post by: Zametka on June 20, 2020, 09:19:31 pm: Quote from: Kedamono! on June 19, 2020, 09:19:59 am
maybe your banned..? you never know

But I haven't even been on the game yet. How could I be banned?
Title: Re: I Can Not Login Even Though I Have Tried Everything I Can Think Of
Post by: Zametka on June 20, 2020, 09:19:51 pm: Quote from: Scallywag on June 19, 2020, 12:43:52 pm
Just to clarify, you've followed >THIS< (https://feral-heart.com/smf/index.php?topic=10423.msg144690#msg144690) section of the >Big Help Thread< (https://feral-heart.com/smf/index.php?topic=10423.0)?

Yes.
Title: Re: I Can Not Login Even Though I Have Tried Everything I Can Think Of
Post by: PrettyReckless on June 21, 2020, 09:56:54 am: Hello, may I ask what location your game is installed?

Example, mine is in D:\FeralHeart
Title: Re: I Can Not Login Even Though I Have Tried Everything I Can Think Of
Post by: Zametka on June 23, 2020, 11:08:47 pm: Quote from: PrettyReckless on June 21, 2020, 09:56:54 am
Hello, may I ask what location your game is installed?

Example, mine is in D:\FeralHeart

C:\FeralHeart
Title: Re: I Can Not Login Even Though I Have Tried Everything I Can Think Of
Post by: Dentrimental on June 24, 2020, 08:31:04 am: maybe you havent installed the patch?
Title: Re: I Can Not Login Even Though I Have Tried Everything I Can Think Of
Post by: Dark_heart on June 24, 2020, 08:36:58 am: Quote from: Zametka on June 23, 2020, 11:08:47 pm
C:\FeralHeart
Hmmm, Maybe try move it to D:/ disc? But if you'll get only Black screen with fh logo, fast move it to C:/ disc.
Hope it can help!
Title: Re: I Can Not Login Even Though I Have Tried Everything I Can Think Of
Post by: PrettyReckless on June 24, 2020, 08:42:08 am: The issue with file location would only happen if it was installed in a x32/x64 folder, which it's not.

Have you tried this?
https://feral-heart.com/smf/index.php?topic=68053.0

When you log into www.feral-heart.com/login
Please make sure you wait at least 30 seconds before you try to log into the game itself, as it doesn't recognize it straight away.
Title: Re: I Can Not Login Even Though I Have Tried Everything I Can Think Of
Post by: Zametka on July 04, 2020, 08:50:53 pm: I don't have any problems opening the game itself. It's the forum login that's the problem.
Title: Re: I Can Not Login Even Though I Have Tried Everything I Can Think Of
Post by: Zametka on July 04, 2020, 08:51:22 pm: Quote from: Kedamono! on June 24, 2020, 08:31:04 am
maybe you havent installed the patch?

How would that effect the "Play Game" login on the forum?
Title: Re: I Can Not Login Even Though I Have Tried Everything I Can Think Of
Post by: Zametka on July 04, 2020, 08:52:45 pm: Quote from: Dark_heart on June 24, 2020, 08:36:58 am
Quote from: Zametka on June 23, 2020, 11:08:47 pm
C:\FeralHeart
Hmmm, Maybe try move it to D:/ disc? But if you'll get only Black screen with fh logo, fast move it to C:/ disc.
Hope it can help!

I don't have a D:/ disc. Also, my problem is with the "Play Game" login screen on the forum, not the game download.
Title: Re: I Can Not Login Even Though I Have Tried Everything I Can Think Of
Post by: Zametka on July 04, 2020, 08:53:32 pm: Quote from: PrettyReckless on June 24, 2020, 08:42:08 am
The issue with file location would only happen if it was installed in a x32/x64 folder, which it's not.

Have you tried this?
https://feral-heart.com/smf/index.php?topic=68053.0

When you log into www.feral-heart.com/login
Please make sure you wait at least 30 seconds before you try to log into the game itself, as it doesn't recognize it straight away.

It doesn't log me in at all. It just refreshes back to the page where you type in the login. Again, my problem is with that page not the game itself.
Title: Re: I Can Not Login Even Though I Have Tried Everything I Can Think Of
Post by: Zametka on July 10, 2020, 02:53:42 pm: ...
Title: Re: I Can Not Login Even Though I Have Tried Everything I Can Think Of
Post by: Dark_heart on July 10, 2020, 02:58:19 pm: Maybe try to remove browser's history or/and open page in incognito tab. If it won't work, I think you should contact with staff member. Haven't idea what can help you :-\
Title: Re: I Can Not Login Even Though I Have Tried Everything I Can Think Of
Post by: Zametka on August 08, 2020, 08:56:07 pm: Quote from: Dark_heart on July 10, 2020, 02:58:19 pm
Maybe try to remove browser's history or/and open page in incognito tab. If it won't work, I think you should contact with staff member. Haven't idea what can help you :-\

Neither of those worked.
Title: Re: I Can Not Login Even Though I Have Tried Everything I Can Think Of
Post by: teddybr on August 12, 2020, 01:26:54 pm: what does the error message say?
Title: Re: I Can Not Login Even Though I Have Tried Everything I Can Think Of
Post by: Zametka on August 22, 2020, 07:39:13 pm: Quote from: teddybr on August 12, 2020, 01:26:54 pm
what does the error message say?

There isn't one. It just refreshes back to the page where you type in your login.