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Disclaimer: This is not one of those threads where a user attacks a staff member.
The first thing that I would like to do, is sit down and have talked with yall. I am concern about the current state FeralHeart is in. In less than a year, we lost 4 staff members, who have either given up or just had better things to do. Now down to 4 staff, there’s no leadership, there’s nothing happening to make members lean off their chairs to see a better, brighter future of FeralHeart. In fact, it looks rather dull and unclear. And no, I am not here to complain about “surprises” of the new updates or anything on the matter. The whole point of this thread is leadership. Is there anything happening? Is there anything we could expect in the upcoming months? Will we have a new admin?
Now before you want to write and attack me- I am 100% with the staff and respect what they are doing for the community so far, on the scenes and behind scenes. Someone needs to address the elephant in the room and needs to announce something.
As apart of the Community, yes, I am annoyed. We’re like sitting ducks - and while I am patient, since July, there haven’t been major updates. Every now and then all I hear is Raz ignoring staff members or just staying quiet, or just busy with life. Whatever the case may be, we need leadership and I really can’t stress this enough.
The staffs who had left within this year had every right to leave, and I praise them for that! Why stay around when nothing is being done/answered. In all seriousness, I have my doubts about Feralheart, but that is something I want to keep personal, as I don’t want my opinions to lash out or judged. Not only that, I am pretty nervous about this thread since I don’t want any backlash.
We lost our two admins, so what now? What’s the backup plan or we just sitting ducks?
As a former FeralHeartians manager, I can say I tried every possible way to keep everyone together and active, but that failed. (don’t worry there’s a new Feralheartians, check it out!) But yea, I am far from complaining, as I did try ways to help the community stay engaged. There has been a small spike in groups, which is good to see! People advertising their presets and other stuff…
But, to the end of the topic here, I am not those angry users who demand changes overnight or want to see staff be held accountable. I am simply a user who is concern about things, that’s all.
I don’t have a good argument, but hey, here’s to trying I guess. Also, thank you for everything - we know you guys are trying.
Also forgive if I sound uneducated or naïve.
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Dude, you're pretty right in there. Honestly, seeing FH staff leaving... damn, that kinda hurts. We lost not only responsible staff, but also really kind and positive people. People, who gave to this game and its community a lot of ideas, help when it was needed, and smiles on our faces. And these people have been trolled a lot because of things that weren't even their fault. I don't know what hurts more, this hate speech towards them, or fact they left.
But anyway, as I see I'm coming off-topic. Actually community seems quite sad. I mean yeah, people are sharing their presets, giving advice each other etc etc. But... forums are dead, same as game last times (unless it's because of time I enter the game). Seeing our familiar hills on The Grounds empty... ouch. I think that might be because of no leadership. People who knew these staff members, seeing them gone hurts them, but also, they see that FH is out of staff. They're scared that FH will die and just... leave.
Of course I'm aware it's not only reason why people are leaving. For example, none of major updates, how you mentioned. If we keep going like this... I don't even want to think about it. If Raz could just once even say something, give us a sign that he's still here. I kinda understand him but this way we're walking on fragile ice.
(NOTE: Sorry if I sound mean or anything, I don't want to attack anyone.)
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I I don't know what hurts more, this hate speech towards them, or fact they left.
I just wanted to clarify this isn't a hate speech.
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I I don't know what hurts more, this hate speech towards them, or fact they left.
I just wanted to clarify this isn't a hate speech.
Nono, I didn't mean you! I mean, all this drama that happened at times. FHU 'n stuff.
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I I don't know what hurts more, this hate speech towards them, or fact they left.
I just wanted to clarify this isn't a hate speech.
Nono, I didn't mean you! I mean, all this drama that happened at times. FHU 'n stuff.
Aahh! My apologies then c; Sorry x3
But thank you for your feedback, it means alot ^^
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I'm going to be the devil's advocate here, but without the intention of hurting anyone personally.
Consider ^ a disclaimer, as it's really not what I'm trying to do. Yet, there are two sides of every story and/or situation.
Therefore when I mention names, please do not feel disheartened by the point I'm trying to put across.
The current state of Feral Heart has been a state that, I believe, is beyond saving by now. This has been an ongoing problem for years and will perhaps continue to be this way for years to come. If things could be different and there was hope, I don't believe the two administrators would have resigned from their position. Especially LordSuragaha, as she was loyal to the community and tried her best to cater towards everyone's needs while also hitting the criteria that Razmirz would set out before the Staff Team.
Why has it been this way?
As we all will have come to terms with by now, there are several factors.
While yes the Staff work for the community and have tried many handfuls of times to make things work, their work is also a factor of Feral Heart's downfall.
The Feral Heart Staff Team were a very close-knit team and their behaviour very much displayed this. They were, maybe still are, family to one another.
However, they had and will continue to have a bad side to their reputation. There have been claims of wrongful bans being handed out, as well as in-game kicks, etc. and there was even plenty of pages of evidence to prove this, Tumblr/deviantArt being the most popular. Of course, these situations were denied & ignored.
As well as this, there have been occasions where overall attitude radiating off of Staff's attitude or the Team as a whole have been disheartening, causing more to leave. After all, how can someone feel welcome when they're spoken down to?
This is an issue that was not generally mentioned because of lingering fear of being shut down. If people tried to express such concern and publically posted, they were locked and moved out of the sight of the community, being told to Private Message the Staff instead. Yet if a member was feeling so intimidated, taking it to a PM was the last thing on their mind.
There are countless examples of times when members of the Staff Team give very emotionally driven responses that are actually unprofessional. Lack of professionalism will not help the game survive, in fact bury it even deeper.
This has come from Razmirz's lack of activity and drive/workload for them to finish whilst he's busy running errands with his job. It has also come from them being irritated by the community begging the same questions, over and over... which is what happens when the question(s) go unanswered. Simply because those that ask it has FH's survival in their best interest.
Much of the community have left because of the Staff Team alone.
So while yes, they have put A LOT of effort into keeping Feral Heart alive, they have also put a lot of unintentional effort into killing it all the same.
Razmirz, FH Staff, Toxic Community Members.
We all play a part.
Yet, some more than others.
We may need leadership, but is it really need new Administrators we need, or a new Server Master?
That's why Feral Heart Unleashed exists and a lot of people have migrated. xSpirit has made promises that he can actually keep, while also proving that he's much more capable of handling FH in comparison to Razmirz nowadays.
Now I know I'll receive the "but they're two different games" but the community will always be the same. The same users. The same game. Different features & updates, staff, standards. No matter how much people will avoid it, it's a matter of fact that FHU will continue FH's legacy upon release and FH will still have the occasional activity on the forum and briefly in-game, but overall perish.
Unless Raz has something up his sleeve?
Who knows.
But again, I only play the devil's advocate because I like to see balance in discussion.
We have to take in all or the major factors, before we can conclude what the best route is to take to keep a heartbeat on FH.
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I agree with a lot of what has been said here. It's been very disheartening to watch so many staff members, and even people that have recently gotten MOTs or well known people in the community decide to leave. To me, it feels like there must be something going on behind the scenes that is making the staff and some recent MOTs want to leave. I hope that it's nothing too bad, because I really want to see the game thrive, but I don't think anything that's been said here is wrong.
I think the staff team have been doing the best they can with what they have to work with, but we're down to so few staff members now and no administrators. We have no idea what happened or why some of them left. It's just upsetting.
As someone who has left the game and come back before, sometimes I worry that if I ever decide to do that again just out of simple disinterest, I won't have a game to come back to.
Most of my best online friends have come out of this game. I cannot imagine my life without them, and I don't want to have to think that the game is going to die. Luckily I have other methods of contacting them now, such as Discord, but back in the day the only way to hang out with them was really this game. This game means a lot to me because of that, and I still really enjoy making new friends and sitting in the Grounds, or RPing with groups.
Of course all good things come to an end eventually, but this shouldn't have to be one of them any time soon. There's still life in this game, and the community and staff need to work together to keep the game alive. I don't disagree that we need more leaders. We need more people speaking up about this, so I'm glad you made this thread Ironic.
I hope that members of the community and the staff will see this and understand how important this game is to so many of us.
Staff, you're trying your best, and I'd like to say thank you for everything that you do to keep this community and game alive.
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Staff, you're trying your best, and I'd like to say thank you for everything that you do to keep this community and game alive.
I agree with that!
It's sad seeing this game drop from 100[even more at one point] players to around 12. It doesn't help that many players are leaving either, a couple of my friends on this game have left! :-\
I agree with most, if not all previous posts in this thread too. Couldn't have expressed it out better.
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Scallywag/VRTCLLYCHLNGD made a few good points but FHU could end up the same way as FH at some point.
I do think the staff have tried their best but most are at their wits end. I would be too, everyone here is human and we all get exhausted after doing something for so long. If they lose their cool every now and then, I don't blame them.
I don't see FH getting any better any time soon if at all. I honestly don't know why Raz continues to pay to keep it up, unless for nostalgia. Not trying to be mean, but it's with so little activity ingame and on the forums, it seems like it would be wise to let it go already.
Toonanimals is right, all good things must come to an end and it feels like FH is being held on by a thread.
I don't think we need leadership, I think we just need a memeber of staff, perferably Raz of course, to let us know what now. A single update thread about the future or if FH has one. I don't think we will be seeing any new staff memebers anytime soon and Raz will always be the server master. Not too many people left to lead at this point, so I'm guessing things will stay as they are until it ends.
Kinda depressing lol but it's honesty
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All the staff who left recently left for similar reasons actually. They shared some of the same frustrations about the game going nowhere essentially. But at the same time they were getting bullied and harassed by toxic members of this very community. And after a while it broke their spirit. That is why they left. It is obvious to those who saw everything that happened to them.
As for lack of progress, progress with game development is never instant. I know from experience how many months or even years it can take to have something complete enough to show. Showing a bunch of partially complete buggy code isn't going to impress anyone. And there are times when one idea fails to work and must be replaced by another that will work. Why show something that may have to be changed when it fails to work with something else later on? That would be unprofessional. Seems more like people need to start trusting that the staff know what they are doing and will show progress when there is something complete enough to show.
As for FHU, why in the world are you still bringing that up and comparing FH to it? That game has nothing to do with the direction this game will go or what it's future will hold. It seems more like FHU has become everyone's bargaining chip for demanding change over here. Because every time someone wants something different here they start talking about how FHU is doing something differently. They have their own concepts and we have ours. The whole reason they left and started FHU was because they had differing ideals that conflicted with the ones over here. So stop comparing 2 games that must take their own separate paths. It will only start more unneeded drama and hurt more people like what happened in the past.
As for lack of leadership and dwindling staff numbers, how should we know who may or may not be working behind the scenes on this very game. Expecting daily progress updates is quite unreasonable and would greatly slow down progress on the very updates you are seeking.
Furthermore, if Raz was gonna close this game, he would've done it when Kov left. But instead he has kept running it despite all the drama and crap that has gone down over the years. I seriously doubt he is just gonna shut it down now or anytime soon tbh.
Looks like we all need to calm down, be thankful for what we have right now, and look forward to what is to come.
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i haven't raised my voice to this concern before but i have to say ever since the staff page thread got updated just a couple weeks ago it's.. been heavy on my heart.
i never really got all that close to staff barring a couple people but no matter who i thought i had a slightly okay idea of shocked me by leaving, staying or bringing something up that.. i just had no clue was happening.
i.. just.. don't know what to think anymore. of anyone either former fh staff, current ones and ones who have since moved on to fhu.
but.. that being said.. i just.. hope it can keep rolling along. i want to keep coming back here because there is no other game like it.
it's part of my personal disdain towards some of fhu's proposed and conceptualized things like quests and whatever. i don't want a game with those kinds of options and incentives, i want a game where the goal is entirely sit around and let your imagination fill in the blanks, not follow a preconceived path for whatever the objective of the week is. [granted, in any game you technically CAN just sit around and do nothing, but none of them really have as much customization that i'm accustomed to/or they have a major elitism problem. read: fer.al]
..among other things as to why i've lost interest in fhu but that's. a long and tired topic from me.
eventually we're gonna face the day when this game closes its doors. it's gonna suck, we're only gonna really have our memories and screencaps to go off of. i don't want it to happen but i know i'll do my best to stay around until that day does come upon us.
all that said, i do know raz is.. around and still talking about the game with a select few people. i know he fixed the game after the last time it went BONK. he never came through on his promises during 2019 and it's been a lot of radio silence towards us, both as regular players and mots, but regardless he does have ideas and connections within the playerbase still.
whether we get more staff/admins, returning, promoted or otherwise, or if things stay the same, i know there's still some people who greatly love and appreciate this game still. even a personal preset or just a new roleplay launched, there's still clearly something keeping people around and even if the staff team is small and the idea of updates only tossed around at this point, i know i sure as hell will stick with it.
little bit of a disjointed post but tl:dr i agree with iro and toons so much it makes me look dumb
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The only way this game is gonna die is if everyone gives up on it. Telluric is right. Raz is still working to fix things behind the scenes and so are the remaining staff. I too have personally witnessed it. Don't give up hope on a game that means so much to all of us.
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Okay, I've been silently stalking this topic since it's been posted and I wasn't going to say anything because most of what I would have said-- has been said.
That being said-- I have a few things I'd like to interject.
Now I know I'll receive the "but they're two different games" but the community will always be the same. The same users. The same game. Different features & updates, staff, standards. No matter how much people will avoid it, it's a matter of fact that FHU will continue FH's legacy upon release and FH will still have the occasional activity on the forum and briefly in-game, but overall perish.
As for FHU, why in the world are you still bringing that up and comparing FH to it? That game has nothing to do with the direction this game will go or what it's future will hold. It seems more like FHU has become everyone's bargaining chip for demanding change over here. Because every time someone wants something different here they start talking about how FHU is doing something differently. They have their own concepts and we have ours. The whole reason they left and started FHU was because they had differing ideals that conflicted with the ones over here. So stop comparing 2 games that must take their own separate paths. It will only start more unneeded drama and hurt more people like what happened in the past.
I hate to point this out-- but the points made by VRTCLLYCHLNGD were not wrong-- and despite what they looked like-- they weren't necessarily aggressive either. It's not wrong to say that most of the FHU userbase came from this game. They may be different servers with different goals, but that doesn't mean you can't compare them. People compare different games all the time, be it for ideas, suggestions on how to run things, or just things they like or dislike. I don’t see how shutting down conversation about two different games, especially two games made from the same base source code is productive? No one here seemed to be starting any drama, they were just pointing out a concern. In fact, many have been trying their hardest to convey that they appreciate the staff team and all they have done for the game. There's a bright red disclaimer at the top to stop any sort of miscommunication.
Expecting daily progress updates is quite unreasonable and would greatly slow down progress on the very updates you are seeking.
I also don't think anyone has expected daily updates at all--? I mean I haven't personally seen any calls for daily updates. A lot of what the miscommunication has been about in the past is just-- the lack of any communication whatsoever. That has generally been worked on, and there is an understanding that, yes, Raz has the final say on things and that means sometimes we won't see things For a very long time. No one is disagreeing there.
Anyways, my two cents is I agree with the majority of the points in this thread. The staff team has been trying their hardest to work with, and for, a community that is very loyal and attached to an old game.
I don't think we need leadership, I think we just need a member of staff, preferably Raz of course, to let us know what now. A single update thread about the future or if FH has one.
my own disclaimer: I am sometimes bad at communicating myself over text. In no way do I mean to come across as rude to anyone, that is not my intention at all. Just thought I'd throw out my thoughts.
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First and foremost, I appreciate your concerns for this game and community, as this place is very dear to me along with everyone else who plays. Now, to dive into some things. Before I start, I would like to apologize in advance if I seem to come off a bit harsh, blunt, or rude when saying anything as it is not my intention.
Apologies for the following wall lol
The current state of Feral Heart has been a state that, I believe, is beyond saving by now.
Anything can be saved if you want to save it. The fact that this game is still running, with new players still registering and old players still returning, and that the community is still, in a sense, fighting for this game, with this thread being proof of it, that says something. This game has been running for 10 whole years, and if people just sit by and say "it's dying", or to leave because you're "beating a dead horse", then yes. It will die. But there are still amazing people out there who still fight for this game and play it because they don't want to see something they hold so dear to them die.
While yes the Staff work for the community and have tried many handfuls of times to make things work, their work is also a factor of Feral Heart's downfall.
Don't lump everyone into one to two person's doings. When it comes to things update-wise, I agree that the 1.16 update was handled poorly, but that's not the way that ALL the staff members wanted it to go. Do you think everyone wanted to just pull the carpet out from underneath everyone? To one day log on and realize that all those maps that have so many memories and sentimental value were just gone without the chance to say goodbye? No. Not everyone wanted it to be a 'surprise' that the old maps were removed and replaced with new maps. In the grand scheme of things, the update had to be done due to issues the old maps caused on the server and other factors that play into the decision, but it didn't need to happen the way it did. I was one of those players who was deeply hurt to see the old maps gone, and to tell you the truth I was very upset with the staff as well- but after taking a step back and looking at the situation at hand, I can understand and appreciate the care that was put into the update despite it being handled poorly. This unfortunately is something that a large amount of people can't get over, so they just sit in one place and rant and rave about how the new maps ruined the game, placing the blame on all the staff members when not all of them wanted it to go that way in the process. That leads me into my next point. The staff are just so few people, while the community as a whole, considering what FeralHeart is, IS the game. If the community collectively stops playing the game, then guess what, there is no FeralHeart. Just an empty chat room. To my knowledge, a lot of those players did stop playing. Some out of spite, some out of disinterest, and some for their own reasons. So it's not just one side's fault. As you've said, we all play a part.
The Feral Heart Staff Team were a very close-knit team and their behaviour very much displayed this. They were, maybe still are, family to one another.
However, they had and will continue to have a bad side to their reputation. There have been claims of wrongful bans being handed out, as well as in-game kicks, etc. and there was even plenty of pages of evidence to prove this, Tumblr/deviantArt being the most popular. Of course, these situations were denied & ignored.
Again, don't lump everyone into other people's doings. It is highly unfair that all of the staff members get blamed and held accountable for things that had happened years ago, to which they may not have even done themselves. Many staff members have come and gone through the years, and a handful of wrongfully placed bans may have been placed by a staff member that has been gone for years, yet the current staff are still being blamed for it. In fact, I have been blamed for wrongfully banning players, when the truth of the matter was, I hadn't even gained my powers yet. Being a very new staff member, I have received the extremely blunt end of this, when I had absolutely nothing to do with those situations that are long gone with time. I am new, but apparently I have a bad reputation now because of everyone who has come before me? No. That's not how it works.
I would like to point out that most of those claims are most likely from people who have been warned plenty of times beforehand. With my time of handling situations both here and in real life, I have learned that you will warn someone not to do something because there are consequence to follow those actions, however after warning them three times and they still do it, those consequences catch up to them and they get punished. 9/10, that same individual will come back to you and complain that they were doing nothing wrong, and you had never warned them in the first place. After this, they go around saying to their friends that they were wrongfully punished. Who will believe them? Their friends, because they weren't there to see the situation unfold, and they trust them to tell the truth. After all, we're just scummy staff members who have a bad reputation, right?
Now, I am not denying that fact that wrongfully placed bans have most likely happened here, no. I'm positive this game has had it's fair share of them, but when it gets to the point that every single new staff member that comes and goes is automatically bad due to those claims, I think you need to start looking at the ones who are making a fuss about the matter in the first place. Now, I am not saying that the situation shouldn't be looked into when these claims arise. Everyone has a right to trial, but bare in mind that you are innocent until proven guilty. For those who have been proven guilty, then they are guilty. For those who's guilt lies in claims, they remain innocent until it is proven otherwise. Until it is proven, you can consider any harsh treatments about the matter as harassment and slander.
-there have been occasions where overall attitude radiating off of Staff's attitude or the Team as a whole have been disheartening, causing more to leave. After all, how can someone feel welcome when they're spoken down to?
This is an issue that was not generally mentioned because of lingering fear of being shut down. If people tried to express such concern and publically posted, they were locked and moved out of the sight of the community, being told to Private Message the Staff instead. Yet if a member was feeling so intimidated, taking it to a PM was the last thing on their mind.
Like I've said, there has been so many different staff members throughout the years. Just because a couple bad eggs are in a bunch doesn't mean they are all spoiled rotten. Don't throw out the good with the bad simply because they were in the same carton. I am not in any way excusing the wrong doings of those from the past, however if they are no longer here, then why should all the other staff members suffer from their mistakes when they have done nothing to deserve it?
There are countless examples of times when members of the Staff Team give very emotionally driven responses that are actually unprofessional. Lack of professionalism will not help the game survive, in fact bury it even deeper.
This has come from Razmirz's lack of activity and drive/workload for them to finish whilst he's busy running errands with his job.
While I agree that members of staff of any place should have a sense of professionalism held to their chest, you cannot deny them their right to feel emotion either. I truly feel like the staff of this game are held to an insanely high standard of professionalism, in fact I honestly feel that it's used against them in most situations. The second they feel they can be more loose and open with the community, they are put down and shunned because they are not being professional. Then all of a sudden, they are all the same and they never change. I agree that people shouldn't let their emotions carry a response to anything but rather take a step back and breathe first, but I don't agree that they should be slandered and put down for showing those emotions either. Granted maybe those emotions shouldn't rear their heads in responses, however what you can do is try to be understanding of why those emotions are rearing their heads in the first place.
It has also come from them being irritated by the community begging the same questions, over and over... which is what happens when the question(s) go unanswered. Simply because those that ask it has FH's survival in their best interest.
From the point where I had joined the forums and started getting involved more with the community, I could see most questions being answered, actually. However those answers were simply deemed an excuse, or ignored all together. Some that I have answered myself, but to no surprise, had been ignored or waved as an excuse.
We may need leadership, but is it really need new Administrators we need, or a new Server Master?
That's why Feral Heart Unleashed exists and a lot of people have migrated. xSpirit has made promises that he can actually keep, while also proving that he's much more capable of handling FH in comparison to Razmirz nowadays.
In all honesty when it comes to Raz handling FH, he has one job, a job that he has set himself, and that is to be the janitor. Show up and fix things when things are a mess and do maintenance on FH's servers when need be. Yes he still has the final say on what goes into the game, but over time I can come to agree with him on most things.
xSpirit on the other hand has nothing to do with this situation as it is FeralHeart's, and not FU's. His focus on on FU, not FeralHeart. I'm sure he doesn't want to be involved in anything Original FeralHeart, so don't drag him into this.
Now I know I'll receive the "but they're two different games" but the community will always be the same. The same users. The same game. Different features & updates, staff, standards. No matter how much people will avoid it, it's a matter of fact that FHU will continue FH's legacy upon release and FH will still have the occasional activity on the forum and briefly in-game, but overall perish.
lol Now that's just pushing a biased narrative. FU is not FeralHeart, and FeralHeart is not FU. FU is a game that uses FeralHeart's code. It is a game made off of the original just as all the other IT servers out there use Impressive Title's code and builds off of it. Some built to emulate IT proper, some built the same but with their own takes on the game, and some built into different games entirely, but with the same core principles. It won't ever be the same. Every new game, even if made in the spirit of the original, it has it's own air to it. Things unique to that one game that make it different, even by just slight differences. Same thing with League of Legends and Heros of the Storm. Same game concept, same mechanics, two different games and two different communities. If FU says that they do not want to be associated with us, Original FeralHeart, then do not lump the two games together. All I ask is that you respect the wishes of that game's staff, as well as this game's staff. I'm sure they would appreciate it.
When it comes to the handful of staffers leaving, I won't say my take on the matter as I'm sure they would appreciate that I don't try to speak for them. However I can say without a doubt that it is not easy being a staff member for FeralHeart. I have received endless amounts of hate, accusations, and attacks, all for the simple fact that I have a staff title over my head. I thought joining the team would be fun, and while it is, it came coupled with a very tough and coarse side. While I've taken all of that in stride, in all honesty, it gets tiring, especially when all you hear is "staff is bad" - "it's the staff's fault" - "you need to quit/resign" - "the staff here are so scummy" - "the staff don't care for the game" - "the game is dying" - "let it go" - "move on". Not really the most peachy things to hear. Receiving critiques and building upon those is one thing, however receiving endless criticism is another.
As for everything else... Thank you all very much for your kind words and comments. We have tried so hard for the community, fighting tooth and nail for everything that we can manage, especially Sura, Ressy, Moggy, and all those other amazing staffers.
Things content-wise, I can't say much but I have been grinding away at...something. It's a hefty feat but it's a challenge I have happily taken on. All that's needed is time, in all honesty.
As for Raz, he's still around. He's a very busy bee.
For our admin situation, things are being sorted. Again, we just need some time and patience, that's all I can ask of you all.
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Ame is right you know? She is no different than any of us that play this game. Having a fancy title does not change who you are on the inside. And furthermore, I too have seen current staff get repeatedly blamed for things that happened before they even worked here. It is not fair to go pointing fingers at the current staff for past things they had no part in. And frankly, who would want to work for a game where you are going to be repeatedly blamed for things that were out of your control? The staff of this game have their own jobs and families to take care of, but yet they donate hours of each day to work on this game together. That just shows us much they care. They put up with a lot of crap and spend much of their own time for our sakes. Not themselves. We should show them the respect they deserve.
And if someone in the future abuses their power and privileges, that still does not justify mistreating all the staff or forming angry flash mobs. Give each individual staffer a chance to show what they are really like. Let them do their jobs and make this game a better place. If someone gets out of line, let their fellow staff handle it. And do not instantly believe that someone was "unfairly banned" based on the word of the accused and their friends alone.
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Like I said, I'm only being devil's advocate because I want to push for two sides of the story.
Let's not start talking down to people and getting defensive because I pointed out bits and bobs. I already stated I had no intentions of hurting anyone and, I've not once said nor tried to evoke the idea that the Staff Team are solely responsible for FH's downfall. Not once.
Neither is my word pushing for biased narrative, Ame.
I will respond to this later, to further elaborate to hopefully help some of you to better understand what I'm trying to say.
Again, it's not just the FH Staff. I have plenty more points to make.
But I just didn't have the time and posted what I posted as I got tired of typing.
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If someone doesn't want to share their side of the story, then they shouldn't be pushed to share their side.
I'm not talking down to anyone, I am simply just stating my thoughts and opinions like everyone else. Like I said, my intention is not to sound harsh, blunt, or rude. Everyone is on equal grounds here.
No matter how much people will avoid it, it's a matter of fact that FHU will continue FH's legacy upon release and FH will still have the occasional activity on the forum and briefly in-game, but overall perish.
Doesn't seem all to fair saying it is fact that FU will take FH's place and FH will parish, Scally. That's a biased statement towards one game's success, and anther's failure.
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Scallywag is an old alias I'd like to leave behind as I've given it to a friend who proved to be more of a PotC fan than me, so if we can use another alias I'd love that. Happy for people to call me Shurtle again as that OC has returned!
I didn't mean you specifically, but I did read points that felt a little bit passive-aggressive, but it was 6 AM for me so I'll take accountability for how I read it. I apologise!
I didn't mean it as a fact that FH will perish because of FHU, per say, but moreso that FH will perish one way or another. Perhaps 'perish' is too harsh of a word to be using, but it was the only one I could think of at the time. Again, not biased.
I also didn't mean to word it like FHU will replace FH, that wasn't my intention. It was more like... as FH dies, people may or have already migrated to FHU due to the promises being made and promises being kept. But upon release, FHU would be continuing the legacy in terms of nostalgia due to having old maps, General, etc. back while Razmirz refuses to have anything to do with the old features that kept most people's interest.
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Just chimming in, thank you for clarifying Shurtle/VRTCLLYCHLNGD, cause I was starting to get nervous looking like a duel was fixing to happen lol.
I'm sure until Raz actually pulls the plug FH will survive for the next millenia. I do think when people find FHU they will probably find out what FH is and how grand it used to be. It's how I found FH from IT, did enough digging to find this game from the one that was long dead and gone lol.
I do think FHU is a touchy topic though on this forum, just because the last time it was mentioned everyone kinda blew up until enough people left to stop talking about it. I think what is most frustrating is that fact that FHU is constantly praised and treated like a god-tier game compared to FH that it brings this community down. FH was an amazing game in it's prime but now it's old and frail, FHU could be the same way in 10 years time, who knows.
But I do think having some kind of clarity about the future will be the final turning point. I stick around here for threads like these or for any kind of a sign about updates, patches, staff news, etc. Communication between the server master and the community has always been lackluster so I don't expect he will even notice this thread, but here is to hoping lol. Even if it's just another screenshot of a forum post for an update, I'll take it.
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Scallywag is an old alias I'd like to leave behind as I've given it to a friend who proved to be more of a PotC fan than me, so if we can use another alias I'd love that. Happy for people to call me Shurtle again as that OC has returned!
Ah I'm sorry, I will refer to you as Shurtle from now on.
I didn't mean you specifically, but I did read points that felt a little bit passive-aggressive, but it was 6 AM for me so I'll take accountability for how I read it. I apologise!
Ah alright, thank you for clarifying that. Pipped up about it due to my first post being mainly replying to your post lol
I didn't mean it as a fact that FH will perish because of FHU, per say, but moreso that FH will perish one way or another. Perhaps 'perish' is too harsh of a word to be using, but it was the only one I could think of at the time. Again, not biased.
I also didn't mean to word it like FHU will replace FH, that wasn't my intention. It was more like... as FH dies, people may or have already migrated to FHU due to the promises being made and promises being kept. But upon release, FHU would be continuing the legacy in terms of nostalgia due to having old maps, General, etc. back while Razmirz refuses to have anything to do with the old features that kept most people's interest.
Thank you for clarifying those things, I appreciate it.
I do think FHU is a touchy topic though on this forum, just because the last time it was mentioned everyone kinda blew up until enough people left to stop talking about it. I think what is most frustrating is that fact that FHU is constantly praised and treated like a god-tier game compared to FH that it brings this community down.
People can talk about the game if they want, that's completely fine, however when the topic turns from genuine comments, thoughts and opinions to blatant trashing of FH over FU, that's when there's an issue. You just, don't go around to other platforms trashing one game over another lol I'm sure the FU community and staff wouldn't appreciate if anyone went over there and trashed their game and praised FH as the superior game. To clarify, I'm not saying anyone in this specific thread has, no, but I'm saying in general sense if it were to happen.
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Now that I'm home, I'd like to just elaborate further on my initial points as well as address some responses, to apologise where necessary and help people have a better understanding of where I'm coming from.
As for FHU, why in the world are you still bringing that up and comparing FH to it? That game has nothing to do with the direction this game will go or what it's future will hold. It seems more like FHU has become everyone's bargaining chip for demanding change over here. Because every time someone wants something different here they start talking about how FHU is doing something differently. They have their own concepts and we have ours. The whole reason they left and started FHU was because they had differing ideals that conflicted with the ones over here. So stop comparing 2 games that must take their own separate paths. It will only start more unneeded drama and hurt more people like what happened in the past.
We may need leadership, but is it really need new Administrators we need, or a new Server Master?
That's why Feral Heart Unleashed exists and a lot of people have migrated. xSpirit has made promises that he can actually keep, while also proving that he's much more capable of handling FH in comparison to Razmirz nowadays.
In all honesty when it comes to Raz handling FH, he has one job, a job that he has set himself, and that is to be the janitor. Show up and fix things when things are a mess and do maintenance on FH's servers when need be. Yes he still has the final say on what goes into the game, but over time I can come to agree with him on most things.
xSpirit on the other hand has nothing to do with this situation as it is FeralHeart's, and not FU's. His focus on on FU, not FeralHeart. I'm sure he doesn't want to be involved in anything Original FeralHeart, so don't drag him into this.
The reason why I mentioned Feral Heart Unleashed is because FH is technically it's birthplace. It didn't start in Feral Heart itself (as in start as a group in-game and expand to a game of their own), no, but it is named after FH with 'Unleashed' afterwards to indicate a new chapter. New staff, new everything, but essentially parts of the same community. Not everyone migrated but most of the people who've been around long-term have seen it as a new home, but a similar environment, to start over.
There are similarities that everyone can deny as much as they like, it doesn't change the fact that FHU/FH are very often confused in terms of difference, or how one came about.
In addition, I've not once used Feral Heart Unleashed as a 'bargaining chip', I was making a comparison to describe that FHU is part of the reason that FH is or has died. People are moving on to a game that can provide regular updates because they don't have a leader that is very strict with what is & what isn't in-game and put out; content wise. With no updates in FH, people are going to look & move elsewhere to places where they can look forward to what's coming next, not be... what Ironic described as sitting ducks. Everyone has or has had patience, but there comes a time and a place where elderly members like myself, grow tired or concerned for FH's wellbeing. Hence so much previous "drama".
I'm not going to stop making the comparisons, sorry. Why I won't is because it further validates the point I'm trying to make... it's not an attack or any sort of "this game is better than that because of ____" it's just to add onto the discussion being had here.
As for lack of leadership and dwindling staff numbers, how should we know who may or may not be working behind the scenes on this very game. Expecting daily progress updates is quite unreasonable and would greatly slow down progress on the very updates you are seeking.
Furthermore, if Raz was gonna close this game, he would've done it when Kov left. But instead he has kept running it despite all the drama and crap that has gone down over the years. I seriously doubt he is just gonna shut it down now or anytime soon tbh.
Looks like we all need to calm down, be thankful for what we have right now, and look forward to what is to come.
I may be misunderstanding the tone trying to be used here, but it does seem like you're acting a little bit passive-aggressive and defensive. I beg that you correct me if I am wrong, though, I don't want to go off of this assumption. I'm just shedding light as to how I've read this.
No one is making demands for daily updates, but for 3-4 years now the community has asked for updates in general, just small insight of what's in the works and what's planned to come. We have always been given the "it's a surprise" response, but the community has grown bored of waiting for a surprise. For so long that, the surprise probably won't actually be that exciting anymore unless something BIG is put into the game, like hunting NPCs, quests, but then it gives too much of an IT server vibe.
As for Razmirz, it wouldn't be the first time he has threatened to shut down Feral Heart. Back in 2017/18, he closed the server down and even locked the forums down, with only a message being displayed on everyone's screens.
So, I wouldn't put it past him to do it again depending on how he feels. He has that power and he can use it whenever he wants, regardless of influential attempts by the Staff and the community. He knows he's that powerful.
We are all calm and having a civil discussion as best we can.
But, what is there to come?
No one knows this, which means people are unsure if there even is anything worth looking forward to. No one likes to be left with high hopes and then deeply disappointed. I'll be looking forward to changes to see what potential can be seen, but a lot of the community (or what's left of it) feel like they can only enjoy FH as it stands, because nothing else will become of it. Or at least, that's how it feels.
I also understand that Staff feel frustrated to hear that over and over, because truthfully speaking they can't actually do anything without Raz's permission or looking over their shoulder, but they also feel trapped because he's too absent to be handing out that permission and supervising them as such.
The current state of Feral Heart has been a state that, I believe, is beyond saving by now.
Anything can be saved if you want to save it. The fact that this game is still running, with new players still registering and old players still returning, and that the community is still, in a sense, fighting for this game, with this thread being proof of it, that says something. This game has been running for 10 whole years, and if people just sit by and say "it's dying", or to leave because you're "beating a dead horse", then yes. It will die. But there are still amazing people out there who still fight for this game and play it because they don't want to see something they hold so dear to them die.
I like this, as this is why I've returned myself. I did feel like I'd left a bad mark with FH and I didn't want to become a stain on the community, villainised as such by a handful few. However, I come back now because at the end of the day, for a long time FH has moulded me and drawn me closer & closer to the roleplaying animal community. I've tried several other games, but this was most of my OC's and roleplaying skills' birthplace. I can't leave that behind. So I agree with this statement.
While yes the Staff work for the community and have tried many handfuls of times to make things work, their work is also a factor of Feral Heart's downfall.
Don't lump everyone into one to two person's doings. When it comes to things update-wise, I agree that the 1.16 update was handled poorly, but that's not the way that ALL the staff members wanted it to go. Do you think everyone wanted to just pull the carpet out from underneath everyone? To one day log on and realize that all those maps that have so many memories and sentimental value were just gone without the chance to say goodbye? No. Not everyone wanted it to be a 'surprise' that the old maps were removed and replaced with new maps. In the grand scheme of things, the update had to be done due to issues the old maps caused on the server and other factors that play into the decision, but it didn't need to happen the way it did. I was one of those players who was deeply hurt to see the old maps gone, and to tell you the truth I was very upset with the staff as well- but after taking a step back and looking at the situation at hand, I can understand and appreciate the care that was put into the update despite it being handled poorly. This unfortunately is something that a large amount of people can't get over, so they just sit in one place and rant and rave about how the new maps ruined the game, placing the blame on all the staff members when not all of them wanted it to go that way in the process. That leads me into my next point. The staff are just so few people, while the community as a whole, considering what FeralHeart is, IS the game. If the community collectively stops playing the game, then guess what, there is no FeralHeart. Just an empty chat room. To my knowledge, a lot of those players did stop playing. Some out of spite, some out of disinterest, and some for their own reasons. So it's not just one side's fault. As you've said, we all play a part.
The Feral Heart Staff Team were a very close-knit team and their behaviour very much displayed this. They were, maybe still are, family to one another.
However, they had and will continue to have a bad side to their reputation. There have been claims of wrongful bans being handed out, as well as in-game kicks, etc. and there was even plenty of pages of evidence to prove this, Tumblr/deviantArt being the most popular. Of course, these situations were denied & ignored.
Again, don't lump everyone into other people's doings. It is highly unfair that all of the staff members get blamed and held accountable for things that had happened years ago, to which they may not have even done themselves. Many staff members have come and gone through the years, and a handful of wrongfully placed bans may have been placed by a staff member that has been gone for years, yet the current staff are still being blamed for it. In fact, I have been blamed for wrongfully banning players, when the truth of the matter was, I hadn't even gained my powers yet. Being a very new staff member, I have received the extremely blunt end of this, when I had absolutely nothing to do with those situations that are long gone with time. I am new, but apparently I have a bad reputation now because of everyone who has come before me? No. That's not how it works.
I would like to point out that most of those claims are most likely from people who have been warned plenty of times beforehand. With my time of handling situations both here and in real life, I have learned that you will warn someone not to do something because there are consequence to follow those actions, however after warning them three times and they still do it, those consequences catch up to them and they get punished. 9/10, that same individual will come back to you and complain that they were doing nothing wrong, and you had never warned them in the first place. After this, they go around saying to their friends that they were wrongfully punished. Who will believe them? Their friends, because they weren't there to see the situation unfold, and they trust them to tell the truth. After all, we're just scummy staff members who have a bad reputation, right?
Now, I am not denying that fact that wrongfully placed bans have most likely happened here, no. I'm positive this game has had it's fair share of them, but when it gets to the point that every single new staff member that comes and goes is automatically bad due to those claims, I think you need to start looking at the ones who are making a fuss about the matter in the first place. Now, I am not saying that the situation shouldn't be looked into when these claims arise. Everyone has a right to trial, but bare in mind that you are innocent until proven guilty. For those who have been proven guilty, then they are guilty. For those who's guilt lies in claims, they remain innocent until it is proven otherwise. Until it is proven, you can consider any harsh treatments about the matter as harassment and slander.
When I spoke of the Staff Team being very close-knit, this wasn't an attempt to lump anyone nor blame them in an entirety for FH's issues.
What I was trying to suggest was that the FH Staff Team were (& some still are and will continue to be, which isn't a bad thing but can have negative aftereffects which is entirely situation dependent) close-knit and family-like, this isn't false. However, individually they are responsible for their own actions & decisions. But what won't happen is people identifying who did what and calling them out for it, as for hateful and toxic members of the community... that's far too much effort! They'd rather name and shame the Team as a whole. While this is wrong, it's not completely incorrect.
When a member of Staff does something wrong, it can change the reputation of the entire Team.
When I talk about wrongful kicks & bans being handed out, I had to speak generally. I don't think the specific members of Staff that I know and have seen evidence of them doing this, would appreciate being named, as some people that linger in these forums for hateful purposes may slander them elsewhere.
You say that most of the people would've been warned a handful of times, but this is simply not the truth for all cases (even though it should be). When I was on the Team, I witnessed people kicking for one reason, while others banned for the exact same reason. There was no set-in-stone system that said "if a user does ____ then they receive a kick/ban for ___ minutes/hours/days/months/years" and as a result, I was receiving reports from users left, right & centre of them receiving a severe punishment for something that their friend received a lesser punishment for doing the exact same.
Now this may have changed since the Staff Team were changed, but I know for a fact that this was a broken kicking/banning system that had been going on for a long time prior to me & others being appointed. It was an issue that may have been addressed behind the scenes, but never got beyond a discussion. Little to no action was taken.
This is also a Leadership issue (to keep it related to the original topic). While we were all trained in some way, some of us were trained by one person with a specific way of doing things, while others were trained by someone else. & To add, they trained by what they thought was the best way to train, there was no step-by-step training guide for them to follow to ensure everyone received the same training.
I don't know if this has changed or will change, but I sincerely hope so if not done already.
Then again, this was also at a time where it was very... Old Staff vs New Staff vs Razmirz.
I would like to, however, apologise that you've received hateful messages and been on the receiving end of accusations. Going to back to my point earlier, unfortunately when someone comes forward with malicious intentions for the Staff, they don't intend on actually finding out who did it and finding out why in a polite manner. It's awful behaviour I want to clarify, I will never condone. Neither should someone else's actions affect your reputation but, in today's society (not just FH but the existence of human beings) the actions of one mean everyone that follows them, is just as bad as them.
There are countless examples of times when members of the Staff Team give very emotionally driven responses that are actually unprofessional. Lack of professionalism will not help the game survive, in fact bury it even deeper.
This has come from Razmirz's lack of activity and drive/workload for them to finish whilst he's busy running errands with his job.
While I agree that members of staff of any place should have a sense of professionalism held to their chest, you cannot deny them their right to feel emotion either. I truly feel like the staff of this game are held to an insanely high standard of professionalism, in fact I honestly feel that it's used against them in most situations. The second they feel they can be more loose and open with the community, they are put down and shunned because they are not being professional. Then all of a sudden, they are all the same and they never change. I agree that people shouldn't let their emotions carry a response to anything but rather take a step back and breathe first, but I don't agree that they should be slandered and put down for showing those emotions either. Granted maybe those emotions shouldn't rear their heads in responses, however what you can do is try to be understanding of why those emotions are rearing their heads in the first place.
Everyone has a right to react as any human would. No one - Staff, community, guests - is a robot (except bots). The reason why the Staff are consistently held to a high standard is because the community is very passionate, the concern will continue to grow the more time that is wasted with no progress/updates/communication. They're very defensive over a game they love and care for, which I suppose means the community is often also emotionally-driven when they speak up with their concerns, but it is frequently expected of Staff to be able to remain composed when they are so heavily looked up to.
Yet, there have been occasions where Staff that have left and are still in the Team, have been very rude and lost their composure when dealing with a very sensitive topic. They've snapped and made snarky comments (publicly and privately) and made users feel crap just for trying to show some care for a game they've probably grown up with.
I won't make any examples because I feel in this context it's a little unfair to say 'this member of Staff has been the most unprofessional' because they actually haven't and have gone on to develop and apologise anyway.
Sadly, if one Staffer does it, the user may feel that all Staffers do it. That's just how people react and if we could change this, I'd like to believe we all would.
I hope this has been a little more elaborative but I'll happily respond if people are confused/want to discuss.
I'm glad to hear that the administrator positions are soon to be sorted, this is reassuring. Maybe the next people will be able to push harder than the previous, but that isn't me trying to say the work that LordSuragaha and PrettyReckless did will go unacknowledged. I respect that they're exhausted and what they've been trying to do with Razmirz for this community is admirable.
I only hope that Raz will soon listen. As there have been times or certain topics which he'll simply shrug off.
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DISCLAIMER: This post was written for the sole purpose of getting people to see the error of their ways and prevent the past from being repeated and to maintain peace in the future.
Now that things have calmed down around here, you all seem concerned about the future of this game. You are concerned about the dwindling number of staff. You are concerned about lack of progress. But one thing you are still missing is the fact that many of the people who left this very game left because of all the drama that people in the community, not the staff, started.
There is one thing that I feel people are still overlooking. Not everyone who left this game left because things weren't going anywhere. Many of them left because they were tired of the drama being stirred up by their fellow community members. Disagreeing with someone is totally different than gathering up angry mobs and making a big scene over something. That is the primary thing that drove my own friends away. Not lack of progress. Drama. And ignoring this fact and sweeping it under the rug will just lead to the past being repeated over and over. Which is why everyone needs to learn from all the crap that went down last year and make an effort to ensure it never happens again.
A perfect example of what I am talking about is when an angry mob was accusing Sura of doxxing someone. I hate to burst your bubble, but merely showing a redacted picture as proof of wrongdoing is not doxxing. That post contained no personally identifying information, but yet the angry mob was screaming "I need you to step down." and other crap. That was wrong. There is no justification for the way she was mistreated. And this is one of the many incidents that angered peaceful members of the community and drove them away. And those who stayed became less active because they did not want to see this sort of crap. They had already seen enough crap from other various incidents. It's easy to see why so many staff left afterward. They too were being mistreated by toxic members of the community. And it wasn't just here that they were being mistreated.
Furthermore, I am not posting this to stir new drama or rekindle old drama. I am not posting this to be disrespectful to past or present staff. Even though some have accused me of doing one or the other or even both in the past. But the new staff of this game should never have to go through what some of you put the old ones throught because you though it was somehow "justice". Even if one of the staff did do something wrong, that is no excuse to mistreat them or any of their fellow staff. Two wrongs DO NOT make it right and revenge is never the answer.
As for lack of progress, there are many factors at play with that. But constantly seeing people post crap like "The staff don't care." and "This game needs to die." definitely kill one's motivation to continue work on a project that nobody appears to appreciate. Does it not? How would you feel if you were the ones getting told you don't care about something you pour your heart and soul into?
But more than anything, this game is gonna take more than just a simple update to fix things. It doesn't just have issues with the game. It has issues within its own community and their behavior toward other members of the very same community. There is no single person to blame for all of this, no small group to blame for it either. New players will not keep playing a game where everyone is fighting all the time or starts drama every so many weeks, months, or even years. We need lasting peace and stability and respect for ALL our fellow community members whether they be staff or not.
Bottom line is: Members of this very community are the very people who drove many people away from this game. And some of the individuals who were driven away by the drama have vowed to never return. Much damage was done due to people letting their emotions get out of control and ultimately they became slaves to their own negative emotions. The community as a whole has broken the spirit and destroyed the motivation of many who really did care for this game and sought to make it a better place. How long before you learn the error of your ways and got back to caring about ALL your fellow community members whether they be staff or not?
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No one has denied the other factors leading to this game's loss of members.
I simply made a point that (SOME) Staff were one of those factors. I didn't say they are the only reason. Other people have listed other reasons and the list can go on and on until we're bored of giving out points of what has caused or is causing this game to go quiet.
I've not posted my replies to spread hate towards old & new Staff.
I never would, never will, nor will I be the one to be seen as a ring leader for such hatred that may be portrayed by others - inside and outside of the community.
Things have been calm from the beginning, but I stand by my mention that I do feel you're getting a little bit too defensive in all of this. I like that you support the staff, but this is no personal attack on them whatsoever, just a mere mention.
There is no bubble to be burst... rather rude to phrase it that way. Yet, Sura making & spreading accusations of Birdie using an alternative account to start drama will never not be deemed as an appropriate action to have taken. Your example is reasonable, but the reason why there was such an outburst is because how she talked down to Birdie and accused her based on IP address. Ironically, I mentioned staff talking down to community members before and this example is evidence of such. I'll say nothing more on the matter, anyway.
The lack of progress stems from Razmirz himself. I don't doubt the staff have been itching to make and post new content for a very long time, but it's Razmirz that is preventing this and the community honestly understand this, at least the majority. If anyone should be labelled as "uncaring" for the game, it's him. If the game is going to die, it will be because he let it happen. If he is as busy as people say, then someone should have been stepping in his place to aid the Staff in producing new content at a better pace.
There needs to be another Server Master, a 2nd 'Ultimate' Leader, to keep the ball rolling. Obviously, new Administrators are going to be put in place as well which will help with the need for leadership.
Oh wait, that was what xSpirit did for some time... then they had a falling out.
EVERYONE is to blame for Feral Heart and it's downfall is the bottom line.
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EVERYONE is to blame for Feral Heart and it's downfall is the bottom line.
This. I really appreciate those who respect all that we do for the community, we're by no means perfect and we've made mistakes, but we do try to do what is best for ya'll even if you don't think so or realize it.
Toxic community members, mistakes made by staff members, things being taken the wrong way or out of context, misunderstandings, vague information/lack of information, conflicting opinions, conflicting emotions, the list goes on. All of these things together have led to the decline of FH. I won't say downfall as this game is still alive and kicking, regardless of population. There is still room for improvement on both the staff and community side and the most we can do is hold out until advancements can be made. We're still here right? It takes zero effort to hang around, however it takes both effort and a negative mindset to constantly berate a community that hasn't lost hope.
Feral Heart Forever.
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No one has denied the other factors leading to this game's loss of members.
I simply made a point that (SOME) Staff were one of those factors. I didn't say they are the only reason. Other people have listed other reasons and the list can go on and on until we're bored of giving out points of what has caused or is causing this game to go quiet.
I've not posted my replies to spread hate towards old & new Staff.
I never would, never will, nor will I be the one to be seen as a ring leader for such hatred that may be portrayed by others - inside and outside of the community.
Things have been calm from the beginning, but I stand by my mention that I do feel you're getting a little bit too defensive in all of this. I like that you support the staff, but this is no personal attack on them whatsoever, just a mere mention.
There is no bubble to be burst... rather rude to phrase it that way. Yet, Sura making & spreading accusations of Birdie using an alternative account to start drama will never not be deemed as an appropriate action to have taken. Your example is reasonable, but the reason why there was such an outburst is because how she talked down to Birdie and accused her based on IP address. Ironically, I mentioned staff talking down to community members before and this example is evidence of such. I'll say nothing more on the matter, anyway.
The lack of progress stems from Razmirz himself. I don't doubt the staff have been itching to make and post new content for a very long time, but it's Razmirz that is preventing this and the community honestly understand this, at least the majority. If anyone should be labelled as "uncaring" for the game, it's him. If the game is going to die, it will be because he let it happen. If he is as busy as people say, then someone should have been stepping in his place to aid the Staff in producing new content at a better pace.
There needs to be another Server Master, a 2nd 'Ultimate' Leader, to keep the ball rolling. Obviously, new Administrators are going to be put in place as well which will help with the need for leadership.
Oh wait, that was what xSpirit did for some time... then they had a falling out.
EVERYONE is to blame for Feral Heart and it's downfall is the bottom line.
My post was not directed at you in the first place. But some have and still do not see some of the things that are really hindering this game from recovering. Nothing I said was rude, it is the facts.
And furthermore, the fact still remains that if Raz truly did not care, he would have shut this game down years ago. And quite frankly, if everyone keeps saying he doesn't care, that may just be the very thing to push him over the edge.
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Let's keep from pointing fingers back and forth, ya'll. Butting heads won't keep this discussion civil and if it jumps over that line, I'll lock it.
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My intention with posting is not to stir anything up, but I do believe that perhaps there are some steps to take to keep the conversation civil? If I am out of line I will edit my post accordingly.
I think, that I agree with G4RG0LYE/Shurtle on this one. And Bloo.-- since this was posted while I was writing this.
Toxic community members, mistakes made by staff members, things being taken the wrong way or out of context, misunderstandings, vague information/lack of information, conflicting opinions, conflicting emotions, the list goes on. All of these things together have led to the decline of FH. I won't say downfall as this game is still alive and kicking, regardless of population. There is still room for improvement on both the staff and community side and the most we can do is hold out until advancements can be made. We're still here right? It takes zero effort to hang around, however it takes both effort and a negative mindset to constantly berate a community that hasn't lost hope.
Feral Heart Forever.
No one has denied the other factors leading to this game's loss of members.
I simply made a point that (SOME) Staff were one of those factors. I didn't say they are the only reason. Other people have listed other reasons and the list can go on and on until we're bored of giving out points of what has caused or is causing this game to go quiet.
At this point, I do believe most of the community is aware of the multiple reasons the game has gotten steadily quieter-- and I think that bringing them up isn't to keep beating a dead horse, I think it's to create a baseline for suggestions. I mean, you need an issue to start working on solutions right?
Anyways, I think part of healing and working together as staff and community are to remember not to lump anyone in with anyone. Let's not lump the staff in with all previous staff-- that's 10 years' worth of mistakes that certain staffers haven't even been on the staff team for. Let's also not lump everyone who has a disagreement with how the game is handled with the small section of toxic community members. Everyone in here has been incredibly respectful in their criticisms and their concerns-- I don't see much of anyone being outwardly rude or nasty. In cases of misunderstanding, they've been corrected almost immediately-- this is probably one of the most civil threads I've seen in a while regarding this kind of topic.
I agree that everyone here is working towards a better community-- we might not all agree on how to get there, but we're all trying and I think that says a lot about a game that others have given up on.
Furthermore, I am not posting this to stir new drama or rekindle old drama. I am not posting this to be disrespectful to past or present staff. Even though some have accused me of doing one or the other or even both in the past. But the new staff of this game should never have to go through what some of you put the old ones throught because you though it was somehow "justice". Even if one of the staff did do something wrong, that is no excuse to mistreat them or any of their fellow staff. Two wrongs DO NOT make it right and revenge is never the answer.
As for lack of progress, there are many factors at play with that. But constantly seeing people post crap like "The staff don't care." and "This game needs to die." definitely kill one's motivation to continue work on a project that nobody appears to appreciate. Does it not? How would you feel if you were the ones getting told you don't care about something you pour your heart and soul into?
I think the first step here is to-- stop phrasing it as if the people in this thread ("you") are, or have, acted in this way. I think that'll stop a lot of miscommunication that might be happening in here...?
We can acknowledge a part of the community is toxic without assuming that they are the same as the majority. In my experience, most people who sit around and post "the game needs to die" are those who are doing so to stir the pot and shouldn't be taken seriously. There are still plenty of people here who enjoy the game-- I've seen new rp groups pop up over the past few weeks and preset posts!
anyways-- I've been rambling for a while now.
The community cares. I think the bottom line is that we are all in here because we care and we want to see the game thrive! What better way than to discuss it all together?
Things content-wise, I can't say much but I have been grinding away at...something. It's a hefty feat but it's a challenge I have happily taken on. All that's needed is time, in all honesty.
As for Raz, he's still around. He's a very busy bee.
For our admin situation, things are being sorted. Again, we just need some time and patience, that's all I can ask of you all.
I am actually super excited about this ^ and really happy to see it mentioned!
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BloodWinsAll is right. But where shall we begin? What constructive concept will help bring about needed change? Anyone got any ideas that would be accepted by all parties involved here? We need compromise to bring about lasting change.
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Before this does happen to get lock, I do want to express myself one final time.
I'm not big when it comes to discussions, I like to observe first before anything, and I think I got my answer.
As for everything else... Thank you all very much for your kind words and comments. We have tried so hard for the community, fighting tooth and nail for everything that we can manage, especially Sura, Ressy, Moggy, and all those other amazing staffers.
Things content-wise, I can't say much but I have been grinding away at...something. It's a hefty feat but it's a challenge I have happily taken on. All that's needed is time, in all honesty.
As for Raz, he's still around. He's a very busy bee.
For our admin situation, things are being sorted. Again, we just need some time and patience, that's all I can ask of you all.
This is an extreme delight to hear from you, Ame. Thank you for taking the time out of your day, to announce this, it really is music to my ears. As for the others, thank you all for stepping in and pitching in your voices. This is truly a step forward and a mark of history for FeralHeart, and something that we all needed to get out of our chests. Thank you for sharing your ideas, opinions, and thoughts. It truly means alot to me and the community. Please don't feel ashamed to voice your ideas.
The only way this game can succeed is if we push through this together. c;
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EVERYONE is to blame for Feral Heart and it's downfall is the bottom line.
This. I really appreciate those who respect all that we do for the community, we're by no means perfect and we've made mistakes, but we do try to do what is best for ya'll even if you don't think so or realize it.
Toxic community members, mistakes made by staff members, things being taken the wrong way or out of context, misunderstandings, vague information/lack of information, conflicting opinions, conflicting emotions, the list goes on. All of these things together have led to the decline of FH. I won't say downfall as this game is still alive and kicking, regardless of population. There is still room for improvement on both the staff and community side and the most we can do is hold out until advancements can be made. We're still here right? It takes zero effort to hang around, however it takes both effort and a negative mindset to constantly berate a community that hasn't lost hope.
Feral Heart Forever.
ALL of this. I agree wholeheartedly with everything said here. I also agree with everything that BloodWinsAll had to say.
There is one thing that I feel people are still overlooking. Not everyone who left this game left because things weren't going anywhere. Many of them left because they were tired of the drama being stirred up by their fellow community members. Disagreeing with someone is totally different than gathering up angry mobs and making a big scene over something. That is the primary thing that drove my own friends away. Not lack of progress. Drama. And ignoring this fact and sweeping it under the rug will just lead to the past being repeated over and over. Which is why everyone needs to learn from all the crap that went down last year and make an effort to ensure it never happens again.
I don't think anyone was trying to overlook the fact that drama is one of the main reasons people have left. I don't see anyone overlooking that and, while I don't speak for everyone, I think that's a pretty obvious reason for why people are leaving.
That being said, that's one of the good reasons for this topic - leadership is needed to help to keep drama at bay.
Leadership doesn't have to just come from the staff, it can come from us as a community as well. Step up when we see things going wrong, help people if we can. Of course we can't do as much as a staff member can, but we can reach out to staff on someone's behalf if they're afraid to bring it up on their own.
As I said before, the staff does their best and I truly appreciate that! I'm so happy that this thread was created because hopefully it is going to help the community band together and continue to keep Feralheart alive since it means so much to so many of us.
As for everything else... Thank you all very much for your kind words and comments. We have tried so hard for the community, fighting tooth and nail for everything that we can manage, especially Sura, Ressy, Moggy, and all those other amazing staffers.
Things content-wise, I can't say much but I have been grinding away at...something. It's a hefty feat but it's a challenge I have happily taken on. All that's needed is time, in all honesty.
As for Raz, he's still around. He's a very busy bee.
For our admin situation, things are being sorted. Again, we just need some time and patience, that's all I can ask of you all.
It's little hints like this that are really exciting to see! Nothing is actually being shown, but it's enough to pique my interest and know that something is going on instead of radio silence. I can't wait to see what's next in store for FH!
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toonanimals317 is also right. We need good leadership. Perhaps we can work toward that together as a community.
Also, I apologize if what I said may not be worded the best. I tend to be outspoken on certain issues and sometimes my posts are misinterpreted despite my best efforts to keep them to the point. I want the same thing everyone else wants. Change that leads to a peaceful thriving community like we had in the past.
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Often it can be very difficult to understand someone's intentions or tone through text.
As for this thread, I think I'll throw in my two cents since I am one of the newer members to the staff team and my observations of it all since then. Also, just a heads up before I get into this - I have been working doubles the past week and am running on such little sleep that I apologize if I happen to come across as a crazy person. I will try my best to explain my thought process if I go off on any tangents!
Before becoming a staffer/MOTS, I was on the same boat as every one else. I was upset at the maps being changed, very intimidated by the staff members (mostly Vortex and Ressy for some reason), and also questioned some of the decisions made by the staff team. Since joining and learning with them, I now have a pretty good understanding of why things happened in the past. I do not want to step on any toes of the other staffers - but the staff are limited by Raz. I do love Raz and the few conversations I have had with him - but it often feels like we get blamed for a lot of stuff that we honestly have no control over. If he says that he wants something done, we do it and we take the public face of what was done.
Now a lot of members have said that it is not only one group - but the community as a whole. Now I do agree with that - if we want to see this game improve in numbers/activity, we first have to heal the community. There are a number of ways to do this - but the only way that matters is the one that the community itself decides to take. As Ame said, if the community wants the game to die - the game would die. There is a reason that the game is still living - and it is the community members that have so much love for this game and continue to join the servers every day. Like I said, change in the community starts with how the community wants to see the change (sorry if that sentence doesn't make sense lmao).
There is a lot more in this thread that I do not have any place in commenting on for various different reasons - so for now I will leave it at this. Sorry if it is all messy!
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I agree.
Being so limited by Razmirz won't allow for a strong, healthy bond between Staff & Community in terms of becoming 'one' and having unity.
(While there are other factors, I've already listed them previously so don't want to repeat myself in case people feel as though I'm trying to make a major issue out of it and I don't want to portray myself as hateful or toxic.)
Ultimately, having a Server Master is a requirement for FH to continue running and it makes sense for him to be the "overlord" so he can see what's good & bad for the game. However, his absence (and this also applies to just talking with the members of FH) just isn't allowing for much to be done.
It's like having snails race a whole lap of the world. It's taking years and people are losing interest as the day goes by unfortunately.
Nevertheless, I hope that the progress currently being made is approved and sends FH far - looking forward to meeting and congratulating the new Admins also.
Here's to keeping FH going for as long as we can, no matter the situation(s).
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Hey everyone! The staff page just got updated! Looks like we made a little progress. Right?
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Assign new moderators, build an effective talent pipeline management, make community patches and advertise the game.
A community works when everyone pitches in and contributes. It's worth a shot - if it doesn't help, it wouldn't hurt either.
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Dang the staff page do be looking empty now. I didn't think Sura left? And I wonder why Raz isn't on there anymore
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You're right. I just now realized that Raz has removed himself from the staff page.
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I wonder if it has something to do with not wanting to be contacted about reports n the like, or something.
Maybe he has been looking at this thread overall.
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make community patches and advertise the game.
Maybe there could a Feralheart advertisement video, kinda like what ROBLOX did back in 2008. Oh boy did it work for the game, maybe it'll work for here too!
Making silly videos & music videos count as advertisement right? Making videos about a game helps it gain popularity, just like how I found this game. From videos.
Community patches? Oh yea, those will be good too!
Assign new moderators
We're taking a step in the right direction for assigning moderators too :D
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Apologies as this is a bit late lol
You say that most of the people would've been warned a handful of times, but this is simply not the truth for all cases (even though it should be). When I was on the Team, I witnessed people kicking for one reason, while others banned for the exact same reason. There was no set-in-stone system that said "if a user does ____ then they receive a kick/ban for ___ minutes/hours/days/months/years" and as a result, I was receiving reports from users left, right & centre of them receiving a severe punishment for something that their friend received a lesser punishment for doing the exact same.
Now this may have changed since the Staff Team were changed, but I know for a fact that this was a broken kicking/banning system that had been going on for a long time prior to me & others being appointed. It was an issue that may have been addressed behind the scenes, but never got beyond a discussion. Little to no action was taken.
This is also a Leadership issue (to keep it related to the original topic). While we were all trained in some way, some of us were trained by one person with a specific way of doing things, while others were trained by someone else. & To add, they trained by what they thought was the best way to train, there was no step-by-step training guide for them to follow to ensure everyone received the same training.
I don't know if this has changed or will change, but I sincerely hope so if not done already.
Then again, this was also at a time where it was very... Old Staff vs New Staff vs Razmirz.
Being on the team currently and coming from my own experiences, I have never seen anyone kick a player for no reason, or ban them from the game for no reason. It's very unfortunate that your team got trained by different individuals. Everyone is different and come from different cultural backgrounds and have other factors that play into how they may see things differently. Because the training was not consistent, of course the moderation that comes from it will be different.
When I spoke of the Staff Team being very close-knit, this wasn't an attempt to lump anyone nor blame them in an entirety for FH's issues.
What I was trying to suggest was that the FH Staff Team were (& some still are and will continue to be, which isn't a bad thing but can have negative aftereffects which is entirely situation dependent) close-knit and family-like, this isn't false. However, individually they are responsible for their own actions & decisions. But what won't happen is people identifying who did what and calling them out for it, as for hateful and toxic members of the community... that's far too much effort! They'd rather name and shame the Team as a whole. While this is wrong, it's not completely incorrect.
When a member of Staff does something wrong, it can change the reputation of the entire Team.
It is wrong, yes, but I cannot understand how such treatment towards those who don't deserve it isn't completely incorrect either. They had nothing to do with it. They shouldn't have to take the blunt end for another person's actions. It's like saying two brothers Billy and Tommy both have baseball bats. Billy takes care of his bat, while Tommy constantly mistreats his bat. Because of that mistreatment, Tommy's bat breaks, but instead of it being Tommy's fault, Billy also gets the blame because they are brothers. With this logic, because one brother mistreats things but the other doesn't, then that can potentially set a reputation for someone who hasn't done anything to deserve such a reputation. If we make it the norm to lump everything together instead of assessing the situation properly, there will be endless misunderstandings and things will always be misconstrued.
I would like to, however, apologise that you've received hateful messages and been on the receiving end of accusations.
Thank you, I appreciate that.
Going to back to my point earlier, unfortunately when someone comes forward with malicious intentions for the Staff, they don't intend on actually finding out who did it and finding out why in a polite manner. It's awful behaviour I want to clarify, I will never condone. Neither should someone else's actions affect your reputation but, in today's society (not just FH but the existence of human beings) the actions of one mean everyone that follows them, is just as bad as them.
This is exactly what I want to break, and exactly why I point out the whole "lumping all staff together" to speak about "them", or in this instance, the ones who have done wrong within the group while also including those who had nothing to do with it, in a general sense. It's easier to lump them together than actually putting in the work to pinpoint the issue in a respectful way. It sets up the perfect building blocks for that kind of mindset and behavior to grow and become the norm. It has become so common to the point it's normal to tie everyone together as a collective group, even if two people within that "group" stand for two entirely separate things. It's something that's constantly waved by, excused, and replicated because it's quick and easy to do. It's not right and it needs to stop.
Everyone has a right to react as any human would. No one - Staff, community, guests - is a robot (except bots). The reason why the Staff are consistently held to a high standard is because the community is very passionate, the concern will continue to grow the more time that is wasted with no progress/updates/communication. They're very defensive over a game they love and care for, which I suppose means the community is often also emotionally-driven when they speak up with their concerns, but it is frequently expected of Staff to be able to remain composed when they are so heavily looked up to.
I fully understand why staff are held to a high standard. Indeed they are looked up to by many to continue bringing this game along and they are trusted to look after it. That's perfectly fine. Yes people can be emotional when voicing their concerns, that's perfectly fine too, it can be forgiven. However, when a member of staff replies with even just the slightest amount of emotion put into their response, all of a sudden it's not okay. It's disgraceful and unprofessional that they show their emotions. I get that they are expected to remain composed, and I agree that they should be able to hold a level head, but if they aren't allowed to show any emotion whatsoever while someone else can, that's just a double standard. Going to make it clear however that this is not to condone or wave by any huge backlashes, hurtful comments, rude orchestration of words/sentences or attacks by a member of staff if any place. That do be wrong.
As said by others on this thread, yes. It's a huge mix of everyone's doings that has lead to FH being where it is now.
I'm very glad that I could excite you guys a bit with that little mention of development. It makes me happy to see and drives me to continue working on things. I really try to find ways to mention at least something to you guys when the topic comes up without saying too much lmao It's not the easiest thing.
Yeah the staff page is lookin a bit smol- and yeah Raz removed himself from the page. Don't know his exact reasons but I can imagine he wants to be in the background of things, like he's said before.
I'm 100% sure he's seen this thread as well, even at the very least glanced at it lol
As I've said multiple times, the staff are only just a small handful of people, while the community IS the game. If everyone works together and helps to spread the word about this little place, I'm sure it will get around and catch people's attention.
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I don't have much to say as the other staffers have stated/explained a lot of things very well. There are a few things I'd like to clear up, however
There have been claims of wrongful bans being handed out, as well as in-game kicks, etc. and there was even plenty of pages of evidence to prove this, Tumblr/deviantArt being the most popular. Of course, these situations were denied & ignored.
Users have claimed to be banned for "no reason" from the start of the game. Staff always save screenshot evidence whenever a user is punished for breaking rules. We encourage users to contact us to clarify any questions they may have. However, many players never contact us and go straight to telling their friends or mention it on their dA, Tumblr, etc. These posts rarely include legitimate evidence. The reason why staff don't respond to them is due to our punishment policy: we do not share any information with anyone except privately with the affected player. We want to help our players, but it is not our responsibility to scour the internet for these claims and explain the reasoning to the user. Not only is it impossible to find every single one, but the player should have received their reasoning as they got booted from the game to begin with. If a player has questions, our inboxes are always open and we are happy to assist
These policies have been in effect since the beginning of the game and have been enforced until today, and will continue to be enforced
When I talk about wrongful kicks & bans being handed out, I had to speak generally. I don't think the specific members of Staff that I know and have seen evidence of them doing this, would appreciate being named, as some people that linger in these forums for hateful purposes may slander them elsewhere.
Staff are people, just like the rest of the community. We do make mistakes. In the event that it does happen, it is reviewed, discussed, and fixed within the staff, and the affected player is contacted about any decisions and other new information
Outright wrongfully placed bans are rare. However, if a user strongly feels their case is an exception, they are to contact staff with evidence, and it will be handled privately
This is also a Leadership issue (to keep it related to the original topic). While we were all trained in some way, some of us were trained by one person with a specific way of doing things, while others were trained by someone else. & To add, they trained by what they thought was the best way to train, there was no step-by-step training guide for them to follow to ensure everyone received the same training.
I don't know if this has changed or will change, but I sincerely hope so if not done already.
Our policies have been passed down from staffer to staffer, and an eligible staffer will be taught how to train incoming MITs. All training every MIT has received, regardless of who taught them, stems back to one person's teachings at the end of the day. If staff feel a specific policy/approach is no longer effective, it will be reviewed by the team and a new "guide" will be decided and effective immediately
You say that most of the people would've been warned a handful of times, but this is simply not the truth for all cases (even though it should be). When I was on the Team, I witnessed people kicking for one reason, while others banned for the exact same reason. There was no set-in-stone system that said "if a user does ____ then they receive a kick/ban for ___ minutes/hours/days/months/years" and as a result, I was receiving reports from users left, right & centre of them receiving a severe punishment for something that their friend received a lesser punishment for doing the exact same.
Now this may have changed since the Staff Team were changed, but I know for a fact that this was a broken kicking/banning system that had been going on for a long time prior to me & others being appointed. It was an issue that may have been addressed behind the scenes, but never got beyond a discussion. Little to no action was taken.
Traditional amongst FH's MIT training system, an MIT will be highly educated and supplied with basic guides to use. These guides are straight forward and illustrate course of action for the simplest of rule breaks and other situations. They are intended to lay a foundation for consistency amongst staffers. They are merely a foundation, however -- not every case of rule breaking will be exactly the same. It simply serves as a guide to ensure a staffer's approach and actions in complicated situations will be as consistent as possible. Every MIT receives the same training, guides, and other necessary knowledge. However, I would like to reiterate that we are human, so every now and then some details may accidentally be left out. No need for the MIT to worry though, as staff commonly review situations and make decisions together, well beyond one's MIT days. It's in these team scenarios and continuing to ask questions where a recently-appointed full mod will catch up on anything they were still unsure about
This MIT training system is designed to only have one or two MITs at any given time. This allows for the admins to have the necessary time with their MIT/s to fully educate them in all of our policies/knowledge/etc. Any more than two, and more information may begin to slip between the cracks for some MITs. When you joined the staff team there were more people trying to learn than available to teach. There were policies or other explanations that may have never been fully clarified, despite that we were there to answer questions. It was simply a fault of straining the system. Yes, we were inconsistent at that time, more so than we had been in years or ever since. Consistency is much improved now
Kicks serve as warnings, and we've taken this approach for two reasons: so the user sees it, and so it's taken seriously. Sometimes players ignore verbal warnings given in local or whisper, and it's for this reason why we commonly save verbal warnings for preventative cases. In terms of harsher punishments, there could be a number of reasons why two users may be issued different consequences. Most of the time it's simply that the two users' actions are different. One may have taken part in it for a longer period of time, broken a wider variety of rules, or broken a rule more severely, etc. Even if their actions were similar, maybe one user has a history of bans, or a reporting player logged in half way through and didn't get a screenshot of everything they said or did, etc. There are countless reasons. Nonetheless, staff will judge each case fairly with the evidence presented. If we receive more evidence later, we will re-review the situation and handle it accordingly
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Kiki is right. Someone who has broken a rule say 10 times really should have a stiffer punishment than another person who broke the same rule once.
Also, it is true that staff keep evidence to back up any punishment that was issued. And rule violations are not supposed to be discussed publicly. If someone was punished, there was a reason for it. This is exactly why I feel so strongly about claims of "unfair" punishment. And I have not personally seen any proof of unfair punishment. All I have seen is word of mouth. Which is not sufficient proof of wrongdoing. And even if there was wrongdoing, that doesn't justify treating all the staff as the enemy.
I feel that we all need to keep this in mind and treat all our fellow community members (staff included) with respect.
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Assign new moderators, build an effective talent pipeline management, make community patches and advertise the game.
A community works when everyone pitches in and contributes. It's worth a shot - if it doesn't help, it wouldn't hurt either.
Heck. Well can't agree more.
I havent logged in here in forever, but I definitely feel like, if one wants to make progress, rich content should be a gateway to get the new generation to be involved with games such as FeralHeart (and even IT in general). If a fundraiser would help in this, then so be it. I'm happy to lend a hand and get both platforms up and living for as long as possible. If only the original creator would have taken a peek in here once in a while to see where it has stranded as of now, that would also help. Unfortunately this won't happen, and that's why it's in the the hands of the communities present today to solve this and create new leadership with new potentials.
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so what exactly is the issue with FHU? i've been playing FH and left around 2017 due to the game declining in quality and so far FHU looks really promising.
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Assign new moderators, build an effective talent pipeline management, make community patches and advertise the game.
A community works when everyone pitches in and contributes. It's worth a shot - if it doesn't help, it wouldn't hurt either.
Heck. Well can't agree more.
I havent logged in here in forever, but I definitely feel like, if one wants to make progress, rich content should be a gateway to get the new generation to be involved with games such as FeralHeart (and even IT in general). If a fundraiser would help in this, then so be it. I'm happy to lend a hand and get both platforms up and living for as long as possible. If only the original creator would have taken a peek in here once in a while to see where it has stranded as of now, that would also help. Unfortunately this won't happen, and that's why it's in the the hands of the communities present today to solve this and create new leadership with new potentials.
I also agree with this.
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so what exactly is the issue with FHU? i've been playing FH and left around 2017 due to the game declining in quality and so far FHU looks really promising.
Hey there, welcome back! It isn't my place to give my opinion about FHU, though there has been some conflict between their team/community and ours. We want nothing more than to avoid any drama on the subject so ill leave it at that!
You could check out their website by giving their game a quick Google search if you'd like to find out more, but here at FH we're still looking towards bettering ourselves, our game, and our community c: I hope you stay, but definitely find where you feel comfortable!
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so what exactly is the issue with FHU? i've been playing FH and left around 2017 due to the game declining in quality and so far FHU looks really promising.
They are simply 2 games with different ideals that must take separate paths in life.
so what exactly is the issue with FHU? i've been playing FH and left around 2017 due to the game declining in quality and so far FHU looks really promising.
Hey there, welcome back! It isn't my place to give my opinion about FHU, though there has been some conflict between their team/community and ours. We want nothing more than to avoid any drama on the subject so ill leave it at that!
You could check out their website by giving their game a quick Google search if you'd like to find out more, but here at FH we're still looking towards bettering ourselves, our game, and our community c: I hope you stay, but definitely find where you feel comfortable!
Couldn't have said it better myself Bloo. XD
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I seem to always gravitate back here, I can't help it, even after 10 years lol. This game and the community still means a lot to me and had a big impact on my life, so it's hard to let go of. I will continue to be on FH but I think for the game to get anywhere more than this, it needs to be passed on to somebody with time, experience and who is trustworthy enough to hold that level of power. I do understand Raz is very iffy on giving up his position as Server Master and handing over FH, and honestly a part of me doesn't blame him. Whether it will ever happen is not something anyone can forsee, but I am actually quite content with just having FH still up and running. Of course, there could always be improvement, but I understand the situation.
I personally think the staff are doing great considering, and from what I can see, they are doing the best they can possibly do with what they have right now. If they weren't around, this game would definitely be in ruin, so cheers to the staffers.
I'll be sticking around. I have hope things will turn around. And if not, then we'll always have the wonderful memories, as well as the friends we've made here over the years.
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I don't have much to say as the other staffers have stated/explained a lot of things very well. There are a few things I'd like to clear up, however
There have been claims of wrongful bans being handed out, as well as in-game kicks, etc. and there was even plenty of pages of evidence to prove this, Tumblr/deviantArt being the most popular. Of course, these situations were denied & ignored.
Users have claimed to be banned for "no reason" from the start of the game. Staff always save screenshot evidence whenever a user is punished for breaking rules. We encourage users to contact us to clarify any questions they may have. However, many players never contact us and go straight to telling their friends or mention it on their dA, Tumblr, etc. These posts rarely include legitimate evidence. The reason why staff don't respond to them is due to our punishment policy: we do not share any information with anyone except privately with the affected player. We want to help our players, but it is not our responsibility to scour the internet for these claims and explain the reasoning to the user. Not only is it impossible to find every single one, but the player should have received their reasoning as they got booted from the game to begin with. If a player has questions, our inboxes are always open and we are happy to assist
These policies have been in effect since the beginning of the game and have been enforced until today, and will continue to be enforced
When I talk about wrongful kicks & bans being handed out, I had to speak generally. I don't think the specific members of Staff that I know and have seen evidence of them doing this, would appreciate being named, as some people that linger in these forums for hateful purposes may slander them elsewhere.
...
I have to say one thing, and that's about the wrongful bans.
There was a very specific public incident here on the forum here that was the straw that broke the camels back for a lot of players here. That is what jumpstarted fhn (place holder for fhu), not any in game moderation.
Fhu is a direct result of Raz' half-ass leadership.
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That said, I believe I can speak for both moderation and development teams when I say you all need to stop bringing up fhu here. Both teams are mutually exclusive and are no longer have the same ideals, drive or concept. Their only similarity is the base game. Please stop dragging fhu into these arguments; both teams just want to drop it and move on.
It's time for the community to do the same. What this team does, has absolutely nothing to do with fhu, and vice versa.
I want both games to succeed. But for that to happen, you guys need to stop with the drama every six months.
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I have to say one thing, and that's about the wrongful bans.
There was a very specific public incident here on the forum here that was the straw that broke the camels back for a lot of players here. That is what jumpstarted fhn (place holder for fhu), not any in game moderation.
Fhu is a direct result of Raz' half-ass leadership.
-----------
That said, I believe I can speak for both moderation and development teams when I say you all need to stop bringing up fhu here. Both teams are mutually exclusive and are no longer have the same ideals, drive or concept. Their only similarity is the base game. Please stop dragging fhu into these arguments; both teams just want to drop it and move on.
It's time for the community to do the same. What this team does, has absolutely nothing to do with fhu, and vice versa.
I want both games to succeed. But for that to happen, you guys need to stop with the drama every six months.
Hey there, Jace! FHU was brought up by a curious community member and we immediately avoided stirring up any drama regarding it c:
I wouldn't call this thread an argument by any means, it's constructive in hearing what the community's thoughts are, thank you for your comments, but please keep negative talk regarding FH and their past with FHU off the thread ^^
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I have to say one thing, and that's about the wrongful bans.
There was a very specific public incident here on the forum here that was the straw that broke the camels back for a lot of players here. That is what jumpstarted fhn (place holder for fhu), not any in game moderation.
Fhu is a direct result of Raz' half-ass leadership.
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That said, I believe I can speak for both moderation and development teams when I say you all need to stop bringing up fhu here. Both teams are mutually exclusive and are no longer have the same ideals, drive or concept. Their only similarity is the base game. Please stop dragging fhu into these arguments; both teams just want to drop it and move on.
It's time for the community to do the same. What this team does, has absolutely nothing to do with fhu, and vice versa.
I want both games to succeed. But for that to happen, you guys need to stop with the drama every six months.
Hey there, Jace! FHU was brought up by a curious community member and we immediately avoided stirring up any drama regarding it c:
I wouldn't call this thread an argument by any means, it's constructive in hearing what the community's thoughts are, thank you for your comments, but please keep negative talk regarding FH and their past with FHU off the thread ^^
Bloo is right. And there is no drama here now. We'd all like to keep it that way too.
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I don't have much to say as the other staffers have stated/explained a lot of things very well. There are a few things I'd like to clear up, however
There have been claims of wrongful bans being handed out, as well as in-game kicks, etc. and there was even plenty of pages of evidence to prove this, Tumblr/deviantArt being the most popular. Of course, these situations were denied & ignored.
Users have claimed to be banned for "no reason" from the start of the game. Staff always save screenshot evidence whenever a user is punished for breaking rules. We encourage users to contact us to clarify any questions they may have. However, many players never contact us and go straight to telling their friends or mention it on their dA, Tumblr, etc. These posts rarely include legitimate evidence. The reason why staff don't respond to them is due to our punishment policy: we do not share any information with anyone except privately with the affected player. We want to help our players, but it is not our responsibility to scour the internet for these claims and explain the reasoning to the user. Not only is it impossible to find every single one, but the player should have received their reasoning as they got booted from the game to begin with. If a player has questions, our inboxes are always open and we are happy to assist
These policies have been in effect since the beginning of the game and have been enforced until today, and will continue to be enforced
When I talk about wrongful kicks & bans being handed out, I had to speak generally. I don't think the specific members of Staff that I know and have seen evidence of them doing this, would appreciate being named, as some people that linger in these forums for hateful purposes may slander them elsewhere.
...
I have to say one thing, and that's about the wrongful bans.
There was a very specific public incident here on the forum here that was the straw that broke the camels back for a lot of players here. That is what jumpstarted fhn (place holder for fhu), not any in game moderation.
Fhu is a direct result of Raz' half-ass leadership.
-----------
That said, I believe I can speak for both moderation and development teams when I say you all need to stop bringing up fhu here. Both teams are mutually exclusive and are no longer have the same ideals, drive or concept. Their only similarity is the base game. Please stop dragging fhu into these arguments; both teams just want to drop it and move on.
It's time for the community to do the same. What this team does, has absolutely nothing to do with fhu, and vice versa.
I want both games to succeed. But for that to happen, you guys need to stop with the drama every six months.
haven't seen drama that isn't completely interpersonal/between 2/3 people or so in months here, pal. most everyone has the memo and it's not anyone's place to get ruffled if someone on this site has harmless questions about fhu and being redirected there to seek answers on their own. that being said i don't take to it being mentioned outside of that context very well. everyone still has sores.
i don't entirely disagree with you on some stuff but this whole thing came off really aggressive, don't know if that's the way you meant for it to go but i haven't seen anyone in this/the community-staff feedback thread get cranky, things have gotten much better and if anything i feel like i can trust staff here which is a feeling i ain't felt in a long time.
back to the topic at hand, i can't say much else beyond i agree with pretty much 99.9% of the replies added, i'm especially grateful with kiki for being so incredibly transparent with how the staffing system works and hope that the behind-the-scenes stuff like new admins comes to light soon, it's kinda exciting!
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I don't have much to say as the other staffers have stated/explained a lot of things very well. There are a few things I'd like to clear up, however
There have been claims of wrongful bans being handed out, as well as in-game kicks, etc. and there was even plenty of pages of evidence to prove this, Tumblr/deviantArt being the most popular. Of course, these situations were denied & ignored.
Users have claimed to be banned for "no reason" from the start of the game. Staff always save screenshot evidence whenever a user is punished for breaking rules. We encourage users to contact us to clarify any questions they may have. However, many players never contact us and go straight to telling their friends or mention it on their dA, Tumblr, etc. These posts rarely include legitimate evidence. The reason why staff don't respond to them is due to our punishment policy: we do not share any information with anyone except privately with the affected player. We want to help our players, but it is not our responsibility to scour the internet for these claims and explain the reasoning to the user. Not only is it impossible to find every single one, but the player should have received their reasoning as they got booted from the game to begin with. If a player has questions, our inboxes are always open and we are happy to assist
These policies have been in effect since the beginning of the game and have been enforced until today, and will continue to be enforced
This is because there have been wrongful punishments handed out & this has been an ongoing issue for several years.
You state that your inboxes are open but again, I'd like to point out that a lot of Staff over the years have not made themselves sound approachable - while I'm certain they attempt to encourage communicative behaviour. Not all Staff come across this way but FH's audience is typically very young and they easily misunderstand the tone behind text and the sudden ban/kick messages that pop up... for some, it's quite scary (although I accept the fact that it's necessary).
It's not the policies being enforced that's the problem.
When I talk about wrongful kicks & bans being handed out, I had to speak generally. I don't think the specific members of Staff that I know and have seen evidence of them doing this, would appreciate being named, as some people that linger in these forums for hateful purposes may slander them elsewhere.
Staff are people, just like the rest of the community. We do make mistakes. In the event that it does happen, it is reviewed, discussed, and fixed within the staff, and the affected player is contacted about any decisions and other new information
Outright wrongfully placed bans are rare. However, if a user strongly feels their case is an exception, they are to contact staff with evidence, and it will be handled privately
You & I both know that this isn't the entire truth.
During my time on the Team, bans were placed against players that then went on to challenge the case & that case was entirely ignored or met with a 'they're always a trouble-maker, just ignore them, kicking up a fuss as always' amongst the Team themselves.
This hasn't been a continuous cycle and I'm sure this has changed over the past 2-3 years, but the fact that it was a thing in the first place is what causes concern on my end.
This is also a Leadership issue (to keep it related to the original topic). While we were all trained in some way, some of us were trained by one person with a specific way of doing things, while others were trained by someone else. & To add, they trained by what they thought was the best way to train, there was no step-by-step training guide for them to follow to ensure everyone received the same training.
I don't know if this has changed or will change, but I sincerely hope so if not done already.
Our policies have been passed down from staffer to staffer, and an eligible staffer will be taught how to train incoming MITs. All training every MIT has received, regardless of who taught them, stems back to one person's teachings at the end of the day. If staff feel a specific policy/approach is no longer effective, it will be reviewed by the team and a new "guide" will be decided and effective immediately
I will quote this idea that I'd placed, as I've nothing else to say on the matter and, the point still stands:
Another issue I'd like to bring to the table is Training of Staff.
I don't doubt that Staff receive a very professional method of training. But I, for one, didn't during my time of appointment. The training itself was decent but, when I was working with other Staffers, it was clear that someone had been taught one thing and I'd been taught another, so decisions & actions were causing communicative issues & arguments to occur.
I'm sure this has been improved since and I've no doubt our current Staff Team are now all on the same boat but, I'd simply like to personally recommend that One specific person is assigned the role of Training new mods. A document should be made regarding topics to cover (i.e When to move threads (giving scenarios for MiTs to practice with, etc.), lock threads, when to warrant a warning via PM in-game or simply just kick/ban and how the context/use of profanity/or other things will equate to ban length) & this document should only be accessible to that person doing the Training, simply to avoid the spread of false information via other Admins/Global/Moderators. That way when things fall out of line, it is down to that Trainer to correct or relay the information back to this document and, you get the jist (hopefully).
If the Trainer later steps down from their position on the Staff team, then this document should be sent to the person taking their place. They should also receive a briefing as to what exactly to say, how to say it, etc.
Recording the training of each MiT could be worth the while, but I wouldn't suggest it be a requirement. More of like an optional recording, so that Administrators & the Server Master can confirm that individual was definitely trained. Just in case they take the wrong steps, yudda yudda.
Reason why the document should only be accessible to that specific Trainer is because I wouldn't want to see it edited by others and it becoming confusing, out of order or deleted by accident, or end up in the hands of the wrong people and then publicised.
Obviously, the Server Master needs to be the only ideal other one to have access to the document, just so Razmirz can overlook exactly what's being said & done, given the fact that he typically approves/disapproves of most if not everything and he also lacks the time to be able to train MiTs himself.
If there are going to be two Administrators again, maybe they can both play a part, but I don't see it being very fitting as they'll have different things to say. Sticking to one is kind of the go-to for now whilst the Team itself is very small.
That said, I believe I can speak for both moderation and development teams when I say you all need to stop bringing up fhu here. Both teams are mutually exclusive and are no longer have the same ideals, drive or concept. Their only similarity is the base game. Please stop dragging fhu into these arguments; both teams just want to drop it and move on.
It's time for the community to do the same. What this team does, has absolutely nothing to do with fhu, and vice versa.
I want both games to succeed. But for that to happen, you guys need to stop with the drama every six months.
No one is being "dragged" into this from FHU. The battle has already been dropped.
But, I'll quote myself again to explain the reason why the game's name keeps being mentioned. It isn't because "we want drama every six months."
The reason why I mentioned Feral Heart Unleashed is because FH is technically it's birthplace. It didn't start in Feral Heart itself (as in start as a group in-game and expand to a game of their own), no, but it is named after FH with 'Unleashed' afterwards to indicate a new chapter. New staff, new everything, but essentially parts of the same community. Not everyone migrated but most of the people who've been around long-term have seen it as a new home, but a similar environment, to start over.
There are similarities that everyone can deny as much as they like, it doesn't change the fact that FHU/FH are very often confused in terms of difference, or how one came about.
I'm not going to stop making the comparisons, sorry. Why I won't is because it further validates the point I'm trying to make... it's not an attack or any sort of "this game is better than that because of ____" it's just to add onto the discussion being had here.
Bloo. was correct in saying I only mentioned it out of curiosity as well as concern.
We need leadership as well as establish a baseline where we acknowledge the factor(s) of what's caused FH to go quiet and how we go forward from here, after losing a lot of Staff members who valued FH's future just as much as we do, but have given up.
I'd love to know how FHU is not a factor.
I don't mention the drama apart from the odd bit & bob to further a point I'm trying to make and opinion I'm trying to express. I want to see FH make a comeback, but this cannot be done without knowing what else is out there so we can ask ourselves... What do we do, to encourage more players?
Nevertheless, I'm glad we can all have a relatively civil discussion going on in this thread. I want to apologise if I've ruffled anyone's feathers thus far... it's not my intent!
I only want to see FH make a huge comeback and be strong again.
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This is because there have been wrongful punishments handed out & this has been an ongoing issue for several years.
You state that your inboxes are open but again, I'd like to point out that a lot of Staff over the years have not made themselves sound approachable - while I'm certain they attempt to encourage communicative behaviour. Not all Staff come across this way but FH's audience is typically very young and they easily misunderstand the tone behind text and the sudden ban/kick messages that pop up... for some, it's quite scary (although I accept the fact that it's necessary).
It's not the policies being enforced that's the problem.
I know I haven't been apart of the staff team for as long as the others - but during my time (about a year at this point with a hiatus in the middle) I have yet to see one of the other staff sound unapproachable. I personally attempt to help as much as possible and constantly give people my Discord and such to make myself even more reachable - and I know that some other staff have done the same. If there is a way that we can make ourselves more approachable, please let us know. Giving us those tips on being more approachable could be really useful and could help us adapt to the changing culture and community of this game.
You & I both know that this isn't the entire truth.
During my time on the Team, bans were placed against players that then went on to challenge the case & that case was entirely ignored or met with a 'they're always a trouble-maker, just ignore them, kicking up a fuss as always' amongst the Team themselves.
This hasn't been a continuous cycle and I'm sure this has changed over the past 2-3 years, but the fact that it was a thing in the first place is what causes concern on my end.
Again, this is something that I have yet to see. Yes, it is really bad that it happened in the first place but people do make mistakes and that happened in the past. As Ame has been stating a few times - us newer staff members haven't really done that so why are we taking the blame for that bad bunch in the past? Our current staff team, though small, seems to me to be handling this all well. I won't discuss much because of rules and such - but in the past few bans that I have seen the ban is implemented and a message is sent to the user giving them a reason and time frame.
If you state that you want us to change then we need the opportunity. We have changed but it seems as if the people in the past keep dragging us back down to those previous views. I do apologize if that came off as aggressive - I promise that is not what I am going for it is just difficult to portray tone via text.
I will quote this idea that I'd placed, as I've nothing else to say on the matter and, the point still stands:
So this way of training is how it actually used to be done (sorta - not as in depth as yours) - Redlinelies used to train just about everyone and it proved to be extremely successful, but it was a very slow process during the time when the game was growing and there was a desperate need for more staff members. According to Raz's "The Future of FeralHeart" post - he later realized that it was a bad idea to split the staff team up with the different methods of training and such. While those teams to technically remain split - we do still work together as a team through a common Discord - and we learn off of each other.
I guess this can be easier with a smaller team now and we could start from scratch - creating that training plan you were speaking of from the four current members of staff, but that decision is not solely up to me.
There is a lot to go over in this whole post. I'd like to thank everyone for keeping things very civil. G4RG0YLE, I wouldn't worry about ruffling anyone's fur because you have maintained an air of professionality in this thread - and thank you for that.
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I do apologise if it does seem that the new Staff seem to be on the receiving end of a fire started by others. But when you take the position on the Staff team, sadly that is the risk you take due to the current flow of underlying toxicity in the community. I respect that you've probably all come across some hate over the time you've been appointed and if I could take that hatred away I would, I'd turn it into something more reasonable & respectful all the while delivering criticism worth bouncing off of.
When I speak of unapproachable Staff is mostly comes from previous Staff, moreso current.
I have yet to see either of the new Staff come across as unapproachable & that I can adhere to, but I do speak in general. I don't like to be specific and point fingers because that's not fair on anyone and mentioning specific times when someone did this or that... that's stirring a pot that has so far been nonexistent in this thread. So, when I do talk about unapproachable Staff, it's not really a point being made towards the new Moderators... given that they haven't actually had a chance to show much of anything.
As for opportunities, I respect that. Those currently speaking within this thread - I feel are the ones (myself included) that want to give you the opportunity.
However, it is a struggle to see the changes when nothing is really happening (again generally speaking - in-game, forum-wise, updates, etc.)
Training-wise, the Staff doesn't have to be necessarily split now that I've sat back and taken time to analyse a bit differently. The Staff is too small to cope with a split like that, but - the Trainer idea remains. I guess it can't really have a conclusion made on it until we meet our new Administrators and/or additions to the Team in other aspects.
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I do apologise if it does seem that the new Staff seem to be on the receiving end of a fire started by others. But when you take the position on the Staff team, sadly that is the risk you take due to the current flow of underlying toxicity in the community. I respect that you've probably all come across some hate over the time you've been appointed and if I could take that hatred away I would, I'd turn it into something more reasonable & respectful all the while delivering criticism worth bouncing off of.
When I speak of unapproachable Staff is mostly comes from previous Staff, moreso current.
I have yet to see either of the new Staff come across as unapproachable & that I can adhere to, but I do speak in general. I don't like to be specific and point fingers because that's not fair on anyone and mentioning specific times when someone did this or that... that's stirring a pot that has so far been nonexistent in this thread. So, when I do talk about unapproachable Staff, it's not really a point being made towards the new Moderators... given that they haven't actually had a chance to show much of anything.
As for opportunities, I respect that. Those currently speaking within this thread - I feel are the ones (myself included) that want to give you the opportunity.
However, it is a struggle to see the changes when nothing is really happening (again generally speaking - in-game, forum-wise, updates, etc.)
Training-wise, the Staff doesn't have to be necessarily split now that I've sat back and taken time to analyse a bit differently. The Staff is too small to cope with a split like that, but - the Trainer idea remains. I guess it can't really have a conclusion made on it until we meet our new Administrators and/or additions to the Team in other aspects.
I do see what you mean - but I am sure any member would agree that the past does not much apply to now. It does seem a bit unfair to blame the current for the faults of the past. We desperately want to get away from that previous view but it becomes difficult when we have made the changes needed and the view still remains due to the past.
Personally, I have seen the improvement within the staff team being more vocal on the forums and within the game, but it is difficult for us to do the updates for reasons already stated within this thread. Nonetheless, it is important that the community does see our changes which quite a few already have.
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I think with a thread like this, which seems mostly to be aimed towards the newer staff team, it's almost moving backwards to bring up the actions of the old ones. I can see where the community may be worried that the past may repeat itself, however we are trying to do everything we can to assure ya'll that it isn't going to happen. There are improvements that can be made, yes, and we are constantly working on things like the training system and what not. I am all for being completely transparent with ya'll, but the way staff train new staff isn't entirely the community's concern ^^" I know you guys want good staff now and in the future, but so do we! So please have some faith in us that we are doing what's right in the most efficient and beneficial way possible to all parties.
This thread should be discussion about us new staff taking on a big leadership role, and doing better than what's been seen in the past. We should be focusing more on the future, and less on the past.
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The past is only brought up - at least by me - as more of a highlight of what we wouldn't want to see repeated.
Not really a poke in the ribs to be like "yeah but you guys suck because you do this" but more of a "be careful regarding this & this, as it can result in this" kind of thing.
I do think the training of Staff is something that should only be the Staff's concern, but the training does affect how the community will react & perceive those that are supposed to be looking after them. I don't doubt for a second those currently in their position have been and will continue to do a wonderful job, but I do speak as I'm... I guess it's best described as a little bit 'shaken up'/fearful of FH's future. Obviously, how the Staff is trained isn't the main factor for that, but it was something worth highlighting nevertheless.
As for leadership roles, I do hope our new Administrators are chosen carefully. It's not a responsibility just anyone can take on, but I can see only good people being given that kind of weight and I look forward to seeing how it pans out, despite everything!
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The past is only brought up - at least by me - as more of a highlight of what we wouldn't want to see repeated.
Not really a poke in the ribs to be like "yeah but you guys suck because you do this" but more of a "be careful regarding this & this, as it can result in this" kind of thing.
I do think the training of Staff is something that should only be the Staff's concern, but the training does affect how the community will react & perceive those that are supposed to be looking after them. I don't doubt for a second those currently in their position have been and will continue to do a wonderful job, but I do speak as I'm... I guess it's best described as a little bit 'shaken up'/fearful of FH's future. Obviously, how the Staff is trained isn't the main factor for that, but it was something worth highlighting nevertheless.
As for leadership roles, I do hope our new Administrators are chosen carefully. It's not a responsibility just anyone can take on, but I can see only good people being given that kind of weight and I look forward to seeing how it pans out, despite everything!
Ahh my apologies! You can be assured that we are looking at this discussion and making sure we do not repeat mistakes of the past. Our goal is to create an open relationship with the community so not only we can gather information and input, but also so the community feels as though the staff is behind them and open for communication.
The training does have an impact on the community - though I do believe that at this point we all are on the same boat and whoever does get the lovely title of admin will be able to train new moderators in the same way the rest of us currently run/are trained. I have my own personal recommendations on who I would love to see as an Admin, but sadly they have already declined.
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I have my own personal recommendations on who I would love to see as an Admin, but sadly they have already declined.
I thought only [current] staff members are promoted to become Global Mods/Admins?
Can members vote on who can be our next Admin? Or at least, give names who can be the next Admin?
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Don't apologise! I'm glad I could elaborate for you to better understand. <3
How unfortunate that they declined the Administrator role... why that is, is none of my business of course. Hopefully someone will take it up very soon.
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I have my own personal recommendations on who I would love to see as an Admin, but sadly they have already declined.
I thought only [current] staff members are promoted to become Global Mods/Admins?
Can members vote on who can be our next Admin? Or at least, give names who can be the next Admin?
Honestly I'd love the community to have a hand in that - but I am not sure how everyone else would like to see that happen. I'll bring it up to the others though!
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I have my own personal recommendations on who I would love to see as an Admin, but sadly they have already declined.
I thought only [current] staff members are promoted to become Global Mods/Admins?
Can members vote on who can be our next Admin? Or at least, give names who can be the next Admin?
Honestly I'd love the community to have a hand in that - but I am not sure how everyone else would like to see that happen. I'll bring it up to the others though!
Thank you again, Spicy c:
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Perhaps we can all take the time to be more respectful of everyone and be more clear about what we are actually talking about. And not be so quick to lash out with personal attacks on people that we disagree with or misunderstand like what has happened in the past.
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No personal attacks have been launched and doesn't seem to be any rudeness going on?
This thread is probably the most civilised as we can make it as the waters of the topic are wild due to the variation of opinions and views.
I've not seen anyone lash out. Only people being a little more elaborative is we can all understand where we're coming from when we make specific points.
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I said "in the past". Not "now". XD
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I don't have much to say as the other staffers have stated/explained a lot of things very well. There are a few things I'd like to clear up, however
There have been claims of wrongful bans being handed out, as well as in-game kicks, etc. and there was even plenty of pages of evidence to prove this, Tumblr/deviantArt being the most popular. Of course, these situations were denied & ignored.
Users have claimed to be banned for "no reason" from the start of the game. Staff always save screenshot evidence whenever a user is punished for breaking rules. We encourage users to contact us to clarify any questions they may have. However, many players never contact us and go straight to telling their friends or mention it on their dA, Tumblr, etc. These posts rarely include legitimate evidence. The reason why staff don't respond to them is due to our punishment policy: we do not share any information with anyone except privately with the affected player. We want to help our players, but it is not our responsibility to scour the internet for these claims and explain the reasoning to the user. Not only is it impossible to find every single one, but the player should have received their reasoning as they got booted from the game to begin with. If a player has questions, our inboxes are always open and we are happy to assist
These policies have been in effect since the beginning of the game and have been enforced until today, and will continue to be enforced
This is because there have been wrongful punishments handed out & this has been an ongoing issue for several years.
You state that your inboxes are open but again, I'd like to point out that a lot of Staff over the years have not made themselves sound approachable - while I'm certain they attempt to encourage communicative behaviour. Not all Staff come across this way but FH's audience is typically very young and they easily misunderstand the tone behind text and the sudden ban/kick messages that pop up... for some, it's quite scary (although I accept the fact that it's necessary).
It's not the policies being enforced that's the problem.
We're not saying wrongful bans haven't happened, we are not denying it by any means. There is a very probable chance that it has happened in the past, however as Kiki had already explained earlier, if the case is brought to us, we will all talk about it and look over the evidence to see if their ban was wrongfully placed or not. It is entirely up the the player to approach us about their issue, regardless of if they may feel intimidated or not. No matter what we do, no matter how nice we try to come across, there will still be players out there who will feel intimidated and not want to contact us. No this is not an excuse to not be friendly/approachable, it's simply just the nature of being a member of staff of any place.
I have my own personal recommendations on who I would love to see as an Admin, but sadly they have already declined.
I thought only [current] staff members are promoted to become Global Mods/Admins?
Can members vote on who can be our next Admin? Or at least, give names who can be the next Admin?
First I'mma quote a little snippet from out MOD FAQ + Information thread~
⁃ Staff promotion to positions with higher responsibility (such as admin & or global moderator) are most often progressive and granted upon the individual’s ability to manage the increased responsibilities expected within these positions. Regardless of seniority admin and or global moderator positions should not be expected as a given as they are roles assigned due to certain qualities not a reward.
Generally when it comes to an admin position, Raz will more than likely be the one to choose who will be placed into this position. Gaining an admin position, as stated above, comes from an individual's skills on managing the added responsibilities of said roles, be it through setting up annual community parties, events, contests, seasonal MOTS votings/nominations n all that lovely shtuffs, as well as being able to help lead their fellow moderators and assess situations that may come up within the team.
It would be very lovely to see the community play a part in picking a new admin, however this position needs to be considered carefully as it comes with great responsibility and power. A choice like this does take time and I really appreciate everyone's patience. It means a lot.
Perhaps we can all take the time to be more respectful of everyone and be more clear about what we are actually talking about. And not be so quick to lash out with personal attacks on people that we disagree with or misunderstand like what has happened in the past.
No personal attacks have been launched and doesn't seem to be any rudeness going on?
This thread is probably the most civilised as we can make it as the waters of the topic are wild due to the variation of opinions and views.
I've not seen anyone lash out. Only people being a little more elaborative is we can all understand where we're coming from when we make specific points.
Ye we're all just discussing things. Thank you Dylan for the reminder, though. It is always important to take a moment before responding in a way that could come off as rude or harsh- not saying that anyone here has.
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OH. SORRY!
My bad my bad, I misread what you were trying to say.
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OH. SORRY!
My bad my bad, I misread what you were trying to say.
It is fine. Nobody is perfect.
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I don't have much to say as the other staffers have stated/explained a lot of things very well. There are a few things I'd like to clear up, however
There have been claims of wrongful bans being handed out, as well as in-game kicks, etc. and there was even plenty of pages of evidence to prove this, Tumblr/deviantArt being the most popular. Of course, these situations were denied & ignored.
Users have claimed to be banned for "no reason" from the start of the game. Staff always save screenshot evidence whenever a user is punished for breaking rules. We encourage users to contact us to clarify any questions they may have. However, many players never contact us and go straight to telling their friends or mention it on their dA, Tumblr, etc. These posts rarely include legitimate evidence. The reason why staff don't respond to them is due to our punishment policy: we do not share any information with anyone except privately with the affected player. We want to help our players, but it is not our responsibility to scour the internet for these claims and explain the reasoning to the user. Not only is it impossible to find every single one, but the player should have received their reasoning as they got booted from the game to begin with. If a player has questions, our inboxes are always open and we are happy to assist
These policies have been in effect since the beginning of the game and have been enforced until today, and will continue to be enforced
This is because there have been wrongful punishments handed out & this has been an ongoing issue for several years.
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It's not the policies being enforced that's the problem.
The point I was trying to make with stating our policies is that behind every punishment, staff have screenshot evidence to back it up. If a user approaches us stating their ban is wrongfully placed, we are able to show them their actions that led to the ban. Not only that, but users rarely provide legitimate evidence to support their claims. It is for these reasons cases are closed. Unless a user supplies sufficient evidence, their punishment will remain in place as we cannot go off of word of mouth or otherwise illegitimate evidence alone
You were on the staff team for a very short portion of FH's history -- you cannot verify your claim that this has been happening for a long time. I can assure you cases of wrongfully placed bans are very rare. You're exaggerating this to look like a bigger issue than it really is, or has been
If our policies aren't the problem, I encourage you to tell us what it is
When I talk about wrongful kicks & bans being handed out, I had to speak generally. I don't think the specific members of Staff that I know and have seen evidence of them doing this, would appreciate being named, as some people that linger in these forums for hateful purposes may slander them elsewhere.
Staff are people, just like the rest of the community. We do make mistakes. In the event that it does happen, it is reviewed, discussed, and fixed within the staff, and the affected player is contacted about any decisions and other new information
Outright wrongfully placed bans are rare. However, if a user strongly feels their case is an exception, they are to contact staff with evidence, and it will be handled privately
You & I both know that this isn't the entire truth.
During my time on the Team, bans were placed against players that then went on to challenge the case & that case was entirely ignored or met with a 'they're always a trouble-maker, just ignore them, kicking up a fuss as always' amongst the Team themselves.
Again, you're making this out that this is a bigger issue than it is. While you were on the team, all punishments issued should have had evidence to support them just as staff had always done. Not once during that time did a user provide legitimate evidence against their issued punishment
New staff are taught to uphold respect and professionalism when interacting with any member of the community. If it's a case of handling a repetitive troublemaker trying to cause problems or prematurely get back to the game, we are simply stricter with them. It's these types of cases you may be remembering -- you're also aware we do not tolerate users attempting to get out of their ban before it expires
This hasn't been a continuous cycle and I'm sure this has changed over the past 2-3 years, but the fact that it was a thing in the first place is what causes concern on my end.
If you truly believe it's not a current issue, why keep bringing it up? This thread is about the present
This is also a Leadership issue (to keep it related to the original topic). While we were all trained in some way, some of us were trained by one person with a specific way of doing things, while others were trained by someone else. & To add, they trained by what they thought was the best way to train, there was no step-by-step training guide for them to follow to ensure everyone received the same training.
I don't know if this has changed or will change, but I sincerely hope so if not done already.
Our policies have been passed down from staffer to staffer, and an eligible staffer will be taught how to train incoming MITs. All training every MIT has received, regardless of who taught them, stems back to one person's teachings at the end of the day. If staff feel a specific policy/approach is no longer effective, it will be reviewed by the team and a new "guide" will be decided and effective immediately
I will quote this idea that I'd placed, as I've nothing else to say on the matter and, the point still stands:
Another issue I'd like to bring to the table is Training of Staff.
I don't doubt that Staff receive a very professional method of training. But I, for one, didn't during my time of appointment. The training itself was decent but, when I was working with other Staffers, it was clear that someone had been taught one thing and I'd been taught another, so decisions & actions were causing communicative issues & arguments to occur.
I already addressed what happened when you were appointed as a member of staff:
This MIT training system is designed to only have one or two MITs at any given time. This allows for the admins to have the necessary time with their MIT/s to fully educate them in all of our policies/knowledge/etc. Any more than two, and more information may begin to slip between the cracks for some MITs. When you joined the staff team there were more people trying to learn than available to teach. There were policies or other explanations that may have never been fully clarified, despite that we were there to answer questions. It was simply a fault of straining the system.
I'm sure this has been improved since and I've no doubt our current Staff Team are now all on the same boat but, I'd simply like to personally recommend that One specific person is assigned the role of Training new mods. A document should be made regarding topics to cover (i.e When to move threads (giving scenarios for MiTs to practice with, etc.), lock threads, when to warrant a warning via PM in-game or simply just kick/ban and how the context/use of profanity/or other things will equate to ban length) & this document should only be accessible to that person doing the Training, simply to avoid the spread of false information via other Admins/Global/Moderators. That way when things fall out of line, it is down to that Trainer to correct or relay the information back to this document and, you get the jist (hopefully).
If the Trainer later steps down from their position on the Staff team, then this document should be sent to the person taking their place. They should also receive a briefing as to what exactly to say, how to say it, etc.
Recording the training of each MiT could be worth the while, but I wouldn't suggest it be a requirement. More of like an optional recording, so that Administrators & the Server Master can confirm that individual was definitely trained. Just in case they take the wrong steps, yudda yudda.
Reason why the document should only be accessible to that specific Trainer is because I wouldn't want to see it edited by others and it becoming confusing, out of order or deleted by accident, or end up in the hands of the wrong people and then publicised.
Obviously, the Server Master needs to be the only ideal other one to have access to the document, just so Razmirz can overlook exactly what's being said & done, given the fact that he typically approves/disapproves of most if not everything and he also lacks the time to be able to train MiTs himself.
If there are going to be two Administrators again, maybe they can both play a part, but I don't see it being very fitting as they'll have different things to say. Sticking to one is kind of the go-to for now whilst the Team itself is very small.
This is really similar to the system we've had in place for years. Raz doesn't do any training -- it is up to the admins to train MITs. They communicate with one another to make sure they're on the same page with their teachings. When one admin steps down, a new one is appointed and taught how to train. MITs are given practice
As for a document, we did have a thread that was available to all staff with basic guides and explanations. (I cannot recall if it was ever made available to you and the others while you were on the team.) These threads are something I want to keep in practice. They are something all staff are able to view and look back on whenever they need a refresher on a topic. They shouldn't be unavailable to the team, and staffers are aware to not edit/change anything written
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All I see happening is a few players who got punished for breaking the rules decided it would be funny to get their revenge by claiming they were "unfairly" punished in order to stir drama against the staff and destroy this community from the inside out. And obviously, they managed to somehow convince a handful of people that their false claims were true.
There is absolutely no concrete evidence to back these claims of "unfair" punishment. It is all word of mouth that originated from the ones who were punished for things they did do.
These malicious rumors then led to drama, which led to riots, which led to mob rule. Mob rule is not what this game was founded on and this crap needs to end. It is all based on crap rumors spread by troublemakers via 3rd party platforms and has absolutely nothing to do with anything relevant to the future of this game. It is obvious that some people here still have not learned a thing from the past.
Furthermore, the staff here now had nothing to do with any of the crap that is being brought up yet again. But yet it keeps getting brought up over and over as if they were somehow involved with this alleged "wrongdoing". This is ridiculous and needs to end now for the sake of everyone here.
And also, if we went by the same sort of judgement that some people love, we would have to punish literally anyone if even one person said they did something wrong even if the so called evidence is a simple "They did it." with literally no picture or other concrete proof or wrongdoing. Would that be fair? It goes both ways.
Put away your unequal scales people.
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All I see happening is a few players who got punished for breaking the rules decided it would be funny to get their revenge by claiming they were "unfairly" punished in order to stir drama against the staff and destroy this community from the inside out. And obviously, they managed to somehow convince a handful of people that their false claims were true.
There is absolutely no concrete evidence to back these claims of "unfair" punishment. It is all word of mouth that originated from the ones who were punished for things they did do.
These malicious rumors then led to drama, which led to riots, which led to mob rule. Mob rule is not what this game was founded on and this crap needs to end. It is all based on crap rumors spread by troublemakers via 3rd party platforms and has absolutely nothing to do with anything relevant to the future of this game. It is obvious that some people here still have not learned a thing from the past.
Furthermore, the staff here now had nothing to do with any of the crap that is being brought up yet again. But yet if keeps getting brought up over and over as if they were somehow involved with this alleged "wrongdoing". This is ridiculous and needs to end now for the sake of everyone here.
And also, if we went by the same sort of judgement that some people love, we would have to punish literally anyone if even one person said they did something wrong. Would that be fair? It goes both ways.
I always thought something seemed off about the "unfair bans". Like as if they weren't telling the full story. Wrong bans can definitely happen but they usually get reversed pretty quickly, there's usually a staff member who won't mind answering your question about what happened & even helping you get it reversed!
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The claims seem "off" because they are fake. They never happened.
They are nothing more than a web of lies and rumors that the real troublemakers started to get revenge.
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These malicious rumors then led to drama, which led to riots, which led to mob rule. Mob rule is not what this game was founded on and this crap needs to end. It is all based on crap rumors spread by troublemakers via 3rd party platforms and has absolutely nothing to do with anything relevant to the future of this game. It is obvious that some people here still have not learned a thing from the past.
I think I said this somewhere earlier in this thread, but I'm going to reiterate it because this whole post comes off as incredibly aggressive and I'm not entirely sure why...
I think the first step here is to-- stop phrasing it as if the people in this thread ("you") are, or have, acted in this way. I think that'll stop a lot of miscommunication that might be happening in here...?
We can acknowledge a part of the community is toxic without assuming that they are the same as the majority. In my experience, most people who sit around and post "the game needs to die" are those who are doing so to stir the pot and shouldn't be taken seriously. There are still plenty of people here who enjoy the game
Reading through the last few responses, I'm trying to understand how we got to this point. And regardless of trying to move on and work with the new staff, who are all lovely, silencing people because we do not agree with them does not seem like a productive way forward. Forgetting history leads to repeating it and I think that's why this thread, and the community feedback thread, focuses on what the community would like to see done. Why they have concerns, where they come from, and what they hope to see with the current staff team.
I would also like to point out that both Kerriki and Ame have admitted that wrongful bans have happened in the past, with a game that has a history of 10 years that makes sense! What I think needs to also be remembered is that without evidence for or against a ban being wrong, it's hard for staff to reverse decisions if they were wrong, to begin with. It doesn't mean people coming forward are all "fake" or "getting revenge".
We've been trying in this thread, and the others, to stop using blanket statements to refer to members of the community and I think you would have an easier time being heard if you-- refrained from aggressive statements.
Furthermore, the staff here now had nothing to do with any of the crap that is being brought up yet again. But yet it keeps getting brought up over and over as if they were somehow involved with this alleged "wrongdoing". This is ridiculous and needs to end now for the sake of everyone here.
If you want people to stop bringing up the past with the staff, why don't we stop bringing up the past with the community? Because this back and forth blame game isn't going to solve anything. We're only going to be able to move forward if everyone works together and stops pointing fingers.
I respect your passion for FH, I really do, but I think there are more than just you who also want to see the game succeed.
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If misinformation were not being spread, I would not feel the need to point out the cold hard truth. Nowhere did I say to silence anyone. Nowhere in my post did I say "you" or "everyone". If there ever was staff wrongdoing, it certainly did not occur recently. I am talking about the recent past, not 10 years ago or so. I was certainly not the first to bring up past events. And I think it is only fair that both sides be heard when it does come up.
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Let's try to lean away from "recent drama" happenings for this topic as this is not it's place, more so about the now and leadership. It's very obvious that those instances of drama are very touchy for some. FH over time did kinda turn into a drama pool, however I would like to try and work past that. This community is one of the most helpful, creative, kind and supportive communities that I have ever been apart of, and I would love to build upon that. I know for a fact when we put all of our heads together to work towards something, we can achieve it. We need to start working towards a community that doesn't have that drama, and I know we can all do that. We most certainly won't forget the drama, however what we can do is learn from it, put it to rest and move on from it to better things.
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What's the moderation's team priority as of now? Is management being looked into, and are there enough material to be presented to the community in a newsletter? (regarding leadership, intentions, plans, etc.)?
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What's the moderation's team priority as of now? Is management being looked into, and are there enough material to be presented to the community in a newsletter? (regarding leadership, intentions, plans, etc.)?
^ This is really all most of the community needs imo, a lot of things haven't been shared to an extent and I think we would all love to see at least a small bit/previews of what's to come. I think it would really bring the communities hope to light and hopefully kickstart some activity, knowing there's a viable future. These are just my thoughts and opinions. c:
I'm glad this is being talked about, though, publicly! Everyone should be on the same page.
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What's the moderation's team priority as of now? Is management being looked into, and are there enough material to be presented to the community in a newsletter? (regarding leadership, intentions, plans, etc.)?
Apologies for the slow reply on this!
Priority and management: Right now we need to adjust after loosing so many amazing staffers. There are some steps we need need to take in order to confront our current team issue with it being so small, as well as we need to resolve our admin issue and work things out that come with it. The decision on who will be appointed as the new administrator is completely up to Raz, and we are still waiting on his word. It's a decision that really shouldn't be rushed, and I greatly appreciate everyone's patients on this. Thank you all very much.
Newsletter: We have definitely discussed this, however there isn't enough content in order to make one as of right now. Perhaps maybe later this season or early summer maybe we'll have enough to present one~
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What's the moderation's team priority as of now? Is management being looked into, and are there enough material to be presented to the community in a newsletter? (regarding leadership, intentions, plans, etc.)?
Apologies for the slow reply on this!
Priority and management: Right now we need to adjust after loosing so many amazing staffers. There are some steps we need need to take in order to confront our current team issue with it being so small, as well as we need to resolve our admin issue and work things out that come with it. The decision on who will be appointed as the new administrator is completely up to Raz, and we are still waiting on his word. It's a decision that really shouldn't be rushed, and I greatly appreciate everyone's patients on this. Thank you all very much.
Newsletter: We have definitely discussed this, however there isn't enough content in order to make one as of right now. Perhaps maybe later this season or early summer maybe we'll have enough to present one~
Thanks for your reply regarding this Ame. I know how hard you have all been working lately and the loss of so many staff has probably hindered progress greatly. I can definitely understand why there are currently more pressing issues and not enough to make a newsletter atm. I know how important it is to have stability within a staff team and that some decisions just cannot be rushed. Making a rushed decision about who to appoint as the new admins would help nobody and could just introduce people to the team that may not have the best interests of this game in mind.
Unfortunately, I have heard of IT games that made that very mistake. They rushed to fill positions and ended up with a bunch of disloyal staff who only looked out for their own interests. Or even worse, ones that betrayed the very game they were supposed to be working for. I have to completely agree with taking sufficient time to do proper background checks on every person that gets hired. That way we can avoid ever having the same sort of problems those other games had. I consider taking time to choose the right people for the job to be good leadership and a wise decision.
I look forward to meeting the new admins and seeing a new newsletter, but I also know that this sort of decision needs to be carefully considered and we all need to just be patient for the sake of everyone here.
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There is absolutely no concrete evidence to back these claims of "unfair" punishment. It is all word of mouth that originated from the ones who were punished for things they did do.
Put away your unequal scales people.
There is, but ok?
I feel like this is rather directed @ me for bringing it up in the first place.
Just know there is always a reason behind the points I make and none of them have malicious intent or have a means of embarrassing or falsely shaming anyone for the mistakes made. I simply point them out as a way of saying 'this is something we don't want to see repeated, so let's acknowledge it and move forward.'
What's the moderation's team priority as of now? Is management being looked into, and are there enough material to be presented to the community in a newsletter? (regarding leadership, intentions, plans, etc.)?
Apologies for the slow reply on this!
Priority and management: Right now we need to adjust after loosing so many amazing staffers. There are some steps we need need to take in order to confront our current team issue with it being so small, as well as we need to resolve our admin issue and work things out that come with it. The decision on who will be appointed as the new administrator is completely up to Raz, and we are still waiting on his word. It's a decision that really shouldn't be rushed, and I greatly appreciate everyone's patients on this. Thank you all very much.
Newsletter: We have definitely discussed this, however there isn't enough content in order to make one as of right now. Perhaps maybe later this season or early summer maybe we'll have enough to present one~
Thank you for updating us on this. Understandably, everything would have taken a very slow turn for working on updates the game & forum as well as tasks by other means.
I look forward to meeting the new admins and any new additions to the staff team!
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There is absolutely no concrete evidence to back these claims of "unfair" punishment. It is all word of mouth that originated from the ones who were punished for things they did do.
Put away your unequal scales people.
There is, but ok?
I feel like this is rather directed @ me for bringing it up in the first place.
Just know there is always a reason behind the points I make and none of them have malicious intent or have a means of embarrassing or falsely shaming anyone for the mistakes made. I simply point them out as a way of saying 'this is something we don't want to see repeated, so let's acknowledge it and move forward.'
Sometimes it seems a bit much especially when multiple people are mentioning the same thing over and over even after it has been addressed several times. It feels sort of like how a teacher punishes a student by making them write "I will not _____." over and over and over.
I will admit that publicly posting evidence of wrongdoing seems extreme, but I do feel that there was wrongdoing or mistakes from people on both sides of the situation. And I doubt that the current staff are interested in creating another situation like before.
Both sides should learn from it, not just one. And it is unnecessary to bring it up over and over and over unless the same thing keeps happening over and over and over.
I don't feel that it is necessary at the moment especially when there was already accountability for it and none of the current staff have committed wrongdoing. And even if there is staff wrongdoing in the future, it could definitely be handled in a more respectful and less destructive way.
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I'm not old to the IT or FH community, but I wanted to say SpicyDirt, Kerriki, and Ame seem to be doing their jobs quite while. SpicyDirt especially seems passionate about this community. I don't know what Bloo is doing, so I can't say with as much confidence 'they also excel at moderating' if what I see of them is more limited. Razmirz logging in infrequently is a red flag of irresponsibility, though. Also, I find it mildly suspicious that there are ZERO global moderators. No need for them currently or something? Also, there's no mention of LordSuragaha in that post listing moderators, and Lord also hasn't logged in for 4 months. I wonder what's going on with not listing them and them not logging on for 4 months with no goodbye post. (Not necessarily asking for details into LordSuragaha's personal affairs, just curious if they stealthily quit administrating Kovu-style.)
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I'm not old to the IT or FH community, but I wanted to say SpicyDirt, Kerriki, and Ame seem to be doing their jobs quite while. SpicyDirt especially seems passionate about this community. I don't know what Bloo is doing, so I can't say with as much confidence 'they also excel at moderating' if what I see of them is more limited. Razmirz logging in infrequently is a red flag of irresponsibility, though. Also, I find it mildly suspicious that there are ZERO global moderators. No need for them currently or something? Also, there's no mention of LordSuragaha in that post listing moderators, and Lord also hasn't logged in for 4 months. I wonder what's going on with not listing them and them not logging on for 4 months with no goodbye post. (Not necessarily asking for details into LordSuragaha's personal affairs, just curious if they stealthily quit administrating Kovu-style.)
LordSura has left the team. Only Raz can elect new staff members.
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I'm not old to the IT or FH community, but I wanted to say SpicyDirt, Kerriki, and Ame seem to be doing their jobs quite while. SpicyDirt especially seems passionate about this community. I don't know what Bloo is doing, so I can't say with as much confidence 'they also excel at moderating' if what I see of them is more limited. Razmirz logging in infrequently is a red flag of irresponsibility, though. Also, I find it mildly suspicious that there are ZERO global moderators. No need for them currently or something? Also, there's no mention of LordSuragaha in that post listing moderators, and Lord also hasn't logged in for 4 months. I wonder what's going on with not listing them and them not logging on for 4 months with no goodbye post. (Not necessarily asking for details into LordSuragaha's personal affairs, just curious if they stealthily quit administrating Kovu-style.)
As Ironic said, Sura is retired. As for Raz, he isn't irresponsible. He has to work to pay his bills (and the cost of running FH). As for lack of "Global Moderators", it takes time to hire new staff and train them. Also, it could be that Raz intends to restructure the staff.
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I'm not old to the IT or FH community, but I wanted to say SpicyDirt, Kerriki, and Ame seem to be doing their jobs quite while. SpicyDirt especially seems passionate about this community. I don't know what Bloo is doing, so I can't say with as much confidence 'they also excel at moderating' if what I see of them is more limited. Razmirz logging in infrequently is a red flag of irresponsibility, though. Also, I find it mildly suspicious that there are ZERO global moderators. No need for them currently or something? Also, there's no mention of LordSuragaha in that post listing moderators, and Lord also hasn't logged in for 4 months. I wonder what's going on with not listing them and them not logging on for 4 months with no goodbye post. (Not necessarily asking for details into LordSuragaha's personal affairs, just curious if they stealthily quit administrating Kovu-style.)
Just wanted to add in - Raz does log into the forum quite often he just keeps himself hidden. :) Users can do that (somehow - don't personally know how to). Also thank you for the kind words <3