Feral Heart
Help & Guidance => Site/Forum Help => Topic started by: Zametka on June 18, 2020, 06:27:51 pm
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I've tried everything on the Big Help Thread and everything here: https://feral-heart.com/smf/index.php?topic=68466.0 (https://feral-heart.com/smf/index.php?topic=68466.0)
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Hello! What is it saying when you try to log in? Does it say wrong password or just refresh the page or is it on the game?
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I'm not sure you have tried it but maybe try change Wi-Fi? Or - if it isn't problem - change/create new account?
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Make sure you've activated your account with the activation link you received via email. Once you've done this, it may take the server up to 48 hours to process it so you should be able to login then
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Hello! What is it saying when you try to log in? Does it say wrong password or just refresh the page or is it on the game?
It just brings me back to the same screen. No messages or anything.
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Make sure you've activated your account with the activation link you received via email. Once you've done this, it may take the server up to 48 hours to process it so you should be able to login then
I did, but it's not letting me login. There's no notice saying I need to activate.
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I'm not sure you have tried it but maybe try change Wi-Fi? Or - if it isn't problem - change/create new account?
I've tried both. Neither worked.
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Try using a different browser or clearing your browsers cookies.
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Try using a different browser or clearing your browsers cookies.
I've tried both. Neither worked.
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Your best bet would be to wait. It can take from 1 hours to 1 day.
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maybe your banned..? you never know
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Just to clarify, you've followed >THIS< (https://feral-heart.com/smf/index.php?topic=10423.msg144690#msg144690) section of the >Big Help Thread< (https://feral-heart.com/smf/index.php?topic=10423.0)?
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maybe your banned..? you never know
But I haven't even been on the game yet. How could I be banned?
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Just to clarify, you've followed >THIS< (https://feral-heart.com/smf/index.php?topic=10423.msg144690#msg144690) section of the >Big Help Thread< (https://feral-heart.com/smf/index.php?topic=10423.0)?
Yes.
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Hello, may I ask what location your game is installed?
Example, mine is in D:\FeralHeart
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Hello, may I ask what location your game is installed?
Example, mine is in D:\FeralHeart
C:\FeralHeart
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maybe you havent installed the patch?
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C:\FeralHeart
Hmmm, Maybe try move it to D:/ disc? But if you'll get only Black screen with fh logo, fast move it to C:/ disc.
Hope it can help!
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The issue with file location would only happen if it was installed in a x32/x64 folder, which it's not.
Have you tried this?
https://feral-heart.com/smf/index.php?topic=68053.0
When you log into www.feral-heart.com/login
Please make sure you wait at least 30 seconds before you try to log into the game itself, as it doesn't recognize it straight away.
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I don't have any problems opening the game itself. It's the forum login that's the problem.
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maybe you havent installed the patch?
How would that effect the "Play Game" login on the forum?
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C:\FeralHeart
Hmmm, Maybe try move it to D:/ disc? But if you'll get only Black screen with fh logo, fast move it to C:/ disc.
Hope it can help!
I don't have a D:/ disc. Also, my problem is with the "Play Game" login screen on the forum, not the game download.
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The issue with file location would only happen if it was installed in a x32/x64 folder, which it's not.
Have you tried this?
https://feral-heart.com/smf/index.php?topic=68053.0
When you log into www.feral-heart.com/login
Please make sure you wait at least 30 seconds before you try to log into the game itself, as it doesn't recognize it straight away.
It doesn't log me in at all. It just refreshes back to the page where you type in the login. Again, my problem is with that page not the game itself.
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...
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Maybe try to remove browser's history or/and open page in incognito tab. If it won't work, I think you should contact with staff member. Haven't idea what can help you :-\
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Maybe try to remove browser's history or/and open page in incognito tab. If it won't work, I think you should contact with staff member. Haven't idea what can help you :-\
Neither of those worked.
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what does the error message say?
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what does the error message say?
There isn't one. It just refreshes back to the page where you type in your login.