Feral Heart

Help & Guidance => Site/Forum Help => Topic started by: wolffox on August 06, 2011, 10:16:52 am

Title: [SOLVED] Issues With Changing My Password?
Post by: wolffox on August 06, 2011, 10:16:52 am
**PROBLEM HAS BEEN SOLVED**
(Thanks to our amazing MOTM and Forum Helpers, that is. X3)
--

So I wanted to change my password for the game and the forum, right?

I went to my profile, account settings, and filled out everything needed to change it. Clicked "Change Profile" button and it took me to the login page. It lets me log in using either my old password OR my new password now, but the password I have to use to log into the game is the first one I set, not my new one.

I tried to change it again, and in the "current password" box, I put the password I had just set. Didn't work. Tried my old password, it did, and it took me right back to the login page where this problem repeats itself.

Now usually I can figure these things out myself... But this one has me stumped. Can someone help me out please? Thanks in advance~
Title: Re: Issues With Changing My Password?
Post by: Kyugima on August 06, 2011, 10:58:13 am
  You have to use the golden box that sits above the site there. Some people have issues logging on with it, but if you can you can change your ingame password through that. The profile clicky thing in teh forum only really changes the password for the forujm.
Title: Re: Issues With Changing My Password?
Post by: Toxikk on August 06, 2011, 01:15:42 pm
The golden box at the top does not allow you to log in, so uuntil it is fixed, your ingame  password cannot be changed.
Title: Re: Issues With Changing My Password?
Post by: Ruby1234 on August 06, 2011, 05:35:30 pm
I can log into the golden box just fine...
If you cannot log in, try deleting all cookies from
feral-heart.com
And try again.
Title: Re: Issues With Changing My Password?
Post by: wolffox on August 06, 2011, 10:09:24 pm
Changing my password using the yellow/golden box worked. I wasn't aware I could use that to change it. -derp- XD
Thank you all for your help!<3