Can't Login? Look Here!

[JazzForLife]

Hey! So, I've noticed lots of help threads about this. Look here instead! It's usually just little things that are easy to fix.


1. Make sure your caps lock is not on. The login is caps sensitive! Make sure you're typing everything correctly.

2. Do not use the numpad! Use the numbers above the alphabet on your keyboard.

3. Does your username or password have any unusual symbols such as ?$!@*-_ ect.? This can mess things up for some people. Make a new account if you're having trouble with symbols. If you make a new one, please try to stick with a-z letters, nothing capitalized.

4. Make sure that your keyboard language is in English! It won't log you in unless you have a US keyboard setting.

5. If you're trying to log on ingame, make sure the server is up and running. You can do this by looking at the top of the banner of this forum.

6. Make sure you are logging in with your username, not forum nickname. My actual username is JazzForLife, and I log in with that. I do not use Jazzz, because that is my forum nickname.

7. Even if you change your password on the forum, your password for the game will always be the same you signed up with.

Hope this helped. If anyone has any more tips to add, tell me and I'll add them.

[Jitters]

Thank you! I was thinking not too long ago that one of these needed to be made!

[Avani]

Thanks for posting!

[Thunderheart]

Thank you for this.
Though I think most people will still just panic and post their threads... -.-

[JazzForLife]

Probably, Thunderheart xD.But even if a few look, it's less to reply to.
And no problem, guys.

[GemWolf]

Thanks Jazzzeh, maybe now we'll get less threads about it. xD

[JazzForLife]

Mhm! That's what we're aiming for.

[Mhari]

I Cant Seem to Get It To Work! I Typed in My Password and Username Correctly...
I Have Made Sure my Firewall isnt Blocking it Out and I Passed It Through the Firewall.
I Play Alot of Multiplayer Games with Internet, But This Isnt Working...
Any Advice,Help,or Tips Plz?

[Asharya]

The only issue that my friend is having is the validation email. His yahoo email had been deactivated, so he had to reactivate it...however, the email sent before it had a chance to be reactivated. The email is [email protected] : Screen name - Radio.Active

He can't get onto the forums, hence why I'm posting. <3

[nightmarebeforechristmas]

I can log on here yet when I try to go on the game it doesn't work. I triple checked that everything was typed out fine and that I didn't misspell a single thing. At first I thought it was my password so I changed it but it still will not let me in.