Feral Heart

Help & Guidance => Game Help => Topic started by: Clare on July 10, 2018, 12:31:23 pm

Title: Cannot Connect To Front Server
Post by: Clare on July 10, 2018, 12:31:23 pm
I just downloaded FH on both of my computers, and it says "Cannot Connect To Front Server" on both.  :'(
Title: Re: Cannot Connect To Front Server
Post by: G4RG0YLE on July 10, 2018, 12:37:10 pm
Make sure you have the >Login Page< (https://feral-heart.com/login/index.php) whilst you're playing the game.
Title: Re: Cannot Connect To Front Server
Post by: Kynvuu on July 10, 2018, 02:27:02 pm
Moving this over to the Game Help board
Title: Re: Cannot Connect To Front Server
Post by: Clare on July 10, 2018, 02:37:28 pm
How do you open the login page in-game?
Title: Re: Cannot Connect To Front Server
Post by: Tachi12 on July 10, 2018, 02:56:52 pm
Quote from: Clare on July 10, 2018, 02:37:28 pm
How do you open the login page in-game?

There is no in-game login page, the only way there is to access the login page is through an internet browser.
Title: Re: Cannot Connect To Front Server
Post by: Jixmix on July 10, 2018, 03:28:49 pm
You can also look at scallywags post and click the dark red >Login Page< <--- Click the dark red underlined in Scallywags post. then It should take you to the page and you fill in the username and password.
Title: Re: Cannot Connect To Front Server
Post by: Clare on July 19, 2018, 11:15:44 pm
I opened that page, but it still doesn't connect.  In-game is the issue.  Whenever I try to log in, a button pops up saying "Failed to connect to front server"
Title: Re: Cannot Connect To Front Server
Post by: Ame88 on July 19, 2018, 11:23:20 pm
Hello! I'm gonna quote Kiki from a similar threat.

Quote from: Kikiorylandia on July 15, 2018, 03:34:37 am
Welcome back!

Make sure to not minimize your browser (minimized browsers may cause the login tab to log you out)
Clear caches/history
Enable cookies
Disable proxies
Try another browser
Log in from a mobile device
Restart your router

Let us know if you need more suggestions~

Also make sure you don't close the tab when you log into it. If you x-out of it, it will log you out. After you log in, you're gonna have to wait a little bit, and then it should let you in.
I hope it helps!
Title: Re: Cannot Connect To Front Server
Post by: Clare on July 20, 2018, 12:57:49 am
(https://snag.gy/gM5PLC.jpg)

This is what pops up when I attempt to log in.
Title: Re: Cannot Connect To Front Server
Post by: ShyHero on July 20, 2018, 02:06:28 am
I've had this prob too. If you have a PC or Labtop, Or just anything you can play the game with, you must enable location services before you can auto-connect to the feralheart game, I think. Go to Settings to make sure they're on. A hotspot has a poor connection. If the nearest WiFi network has low connectivity, or is down, your device might not pick up that hotspot.

Also it looks like you have the 1.13 version of FeralHeart. Go to the feralheart home page and download the 1.15 version. Hopefully we can help you out.
Title: Re: Cannot Connect To Front Server
Post by: Ame88 on July 20, 2018, 03:21:40 am
Quote from: Clare on July 20, 2018, 12:57:49 am
(https://snag.gy/gM5PLC.jpg)

This is what pops up when I attempt to log in.

It looks like you have a older version of FeralHeart, if I'm not mistaken. The update log is of the old download, and doesn't have anything current. Not to mention you have the old Watermill map on the load screen, as well as old interface textures (not unless you've replaced everything like I have). You'll have to download the updated version of FeralHeart, and it should work.
Title: Re: Cannot Connect To Front Server
Post by: Kuri on July 20, 2018, 08:44:44 am
That fact it's an old version wouldn't cause the front server problem.  Are you sure you don't have proxies running?  Someone used to have easy access to an IP testing thing for FH but i forgot who that was.
Title: Re: Cannot Connect To Front Server
Post by: Clare on July 20, 2018, 01:46:40 pm
Where can I download the updated FH?
Title: Re: Cannot Connect To Front Server
Post by: ShyHero on July 20, 2018, 02:21:17 pm
Quote from: Clare on July 20, 2018, 01:46:40 pm
Where can I download the updated FH?
https://feral-heart.com/index.php?option=com_content&view=article&id=23&Itemid=40
Title: Re: Cannot Connect To Front Server
Post by: Clare on July 20, 2018, 02:23:15 pm
May I have the download link?  It says it cannot be reached
Title: Re: Cannot Connect To Front Server
Post by: ShyHero on July 20, 2018, 02:24:55 pm
Quote from: Clare on July 20, 2018, 02:23:15 pm
May I have the download link?  It says it cannot be reached
Click on the link again. I didn't copy all the letters in the link. There is torrent and mac/Linux setup and Windows downloads
Title: Re: Cannot Connect To Front Server
Post by: Clare on July 20, 2018, 02:26:41 pm
It only shows the one available in 2016.  Is this the correct one?
Title: Re: Cannot Connect To Front Server
Post by: ShyHero on July 20, 2018, 02:28:18 pm
Yep! The game was last updated in June 2016, so it is the correct version.
Title: Re: Cannot Connect To Front Server
Post by: Clare on July 20, 2018, 02:29:59 pm
Do I use the web setup or torrent?
Title: Re: Cannot Connect To Front Server
Post by: ShyHero on July 20, 2018, 02:33:50 pm
I downloaded the web setup, and that is for laptops and pcs. If you have a mac, I think this is the right direction to download the mac/Linux setup.

https://feral-heart.com/smf/index.php?topic=56782.0
Title: Re: Cannot Connect To Front Server
Post by: Clare on July 20, 2018, 02:39:01 pm
I used web setup and I just got the old version again :(
Title: Re: Cannot Connect To Front Server
Post by: ShyHero on July 20, 2018, 02:53:51 pm
Oh you did?
Hmm.. I dont know why it is giving you the old version. I doubt this will work but download the default FH folder and when you download it go to the FH file and click the game icon. You can find it here~

https://feral-heart.com/smf/index.php?topic=44252.0

Title: Re: Cannot Connect To Front Server
Post by: Clare on July 20, 2018, 02:58:56 pm
Didn't work either :(  But thanks for helping! :D
Title: Re: Cannot Connect To Front Server
Post by: ShyHero on July 20, 2018, 03:45:37 pm
Quote from: Clare on July 20, 2018, 02:58:56 pm
Didn't work either :(  But thanks for helping! :D
Ah, your welcome! Hoping the best that it can work for you in the future! :)
Title: Re: Cannot Connect To Front Server
Post by: Clare on July 20, 2018, 08:14:06 pm
Downloaded the Version 1.15, this happened:

(https://snag.gy/hH8D7O.jpg)
Title: Re: Cannot Connect To Front Server
Post by: ShyHero on July 20, 2018, 08:28:22 pm
Glad you got the newer version. It wouldn't let me login actually to long ago but I got in. I got in by checking my internet. Make sure you have your Wi-Fi on to a secure connection and your play game tabs are open and you are logged to the site.
Title: Re: Cannot Connect To Front Server
Post by: Clare on July 20, 2018, 08:36:18 pm
What are the play game tabs?
Title: Re: Cannot Connect To Front Server
Post by: ShyHero on July 20, 2018, 08:56:53 pm
Quote from: Clare on July 20, 2018, 08:36:18 pm
What are the play game tabs?
So first, you want to login here,

https://feral-heart.com/index.php?option=com_wrapper&view=wrapper&Itemid=55

Then login here then I believe it should work.
https://feral-heart.com/login/index.php
Title: Re: Cannot Connect To Front Server
Post by: Clare on July 20, 2018, 08:58:41 pm
Do I just keep those two tabs open after?
Title: Re: Cannot Connect To Front Server
Post by: Clare on July 20, 2018, 09:00:52 pm
IT WORKED!  IT WORKED! :D  Thank you so much! <3
Title: Re: Cannot Connect To Front Server
Post by: ShyHero on July 20, 2018, 09:03:15 pm
You scared me lol! See you in game when I am back online, feel free to talk to me