Feral Heart
Help & Guidance => Game Help => Topic started by: WolfLoverGaming on February 19, 2019, 02:50:45 pm
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I was able to log in a few times, but it says 'Unable to connect to front server.'
Any help is appreciated!
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Are you logged into the Play Game tab? If not, you're supposed to keep this (https://feral-heart.com/login/index.php) tab open while playing the game.
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Following Notorious here; how is your internet? Sometimes that message can be caused by wish washy internet or that your firewall is preventing FeralHeart from reaching the internet as well. Be sure your login page is refreshing as often as it should be, also.
Open up your Control Panel, located in the Start menu. Depending on which Operating system you use and which layout, it might look differently. But Windows firewall should be in the category "security," or just find the text, "Windows firewall" or "Allow a program through windows firewall". This should take you to the correct place.
"Once there you'll get a new window with a list of programs. Try to locate FeralHeart.exe in there and add it to exceptions by marking the checkbox. If you can't find it, and the game to the list by yourself by pressing "add program."
If you don't understand how to do this still, ask someone else to do this for you.
Sometimes there might be something else blocking the program from accessing the internet. A good example of these are some Antivirus programs. This can vary a lot as well. But check up if by any chance your virus program might be blocking Feralheart. And just not only by clicking the icon in the corner sayings, "nope!" Look in the advanced menus and preferences first. Only you can check this."
This is a quote from the BIG help thread as how to allowing FeralHeart through your firewall.
Failed to connect to front server is another funky message you might get. Most of the time you get this either when your internet is down or the server is down completely. It can also be that your firewall or any other security software is preventing FeralHeart from accessing the internet. If it's the server and not your internet it should be sorted shortly and be back up and running, if it will be down for longer times the staff will let you know.
Another cause for this message is failing to open the log-in page extension on the website and having it run in the background while you play. The log-in page was established for security precautions and to esmnaure a safer, stronger server. This also means it's necessary to acknowledge this precaution when logging into the game, so you will have to use this page while you play. You may have signed into the page but are still experiencing issues, in which you should review the possible solutions above, contact a staff member, or look for help in the Help boards of the forum.
A quote from the BIG help thread regarding the error you've mentioned. Let us know. <3
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I do have it on, but it still isn't logging me into the front server.
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I do have it on, but it still isn't logging me into the front server.
Have you tried any of the solutions that @Esarosa provided?