FH won't connect to front server?

[avnei]

So, lately FH wouldn't connect to front server. Like, it all worked perfectly fine the other day and now it keeps on telling me that it failed to connect to front server ;/// Is it because there are too many people online or some other reason?

[Notorious.]

First thing you want to do is check your firewall log if it is blocking FeralHeart. Maybe this section from the Big Help thread will solve your problem?

Is the computer allowing FeralHeart to connect to the internet?
Games like these needs to be able to connect to the internet, but sometimes Windows doesn't know if the game/application can be trusted or it just skips, adding the game to exceptions. If you aren't able to log on the game, this might be your issue.

Open up your Control Panel, located in the Start menu. Depending on which Operating system you use and which layout, it might look differently. But Windows firewall should be in the category "security," or just find the text, "Windows firewall" or "Allow a program through windows firewall". This should take you to the correct place.

Once there you'll get a new window with a list of programs. Try to locate FeralHeart.exe in there and add it to exceptions by marking the checkbox. If you can't find it, and the game to the list by yourself by pressing "add program."

If you don't understand how to do this still, ask someone else to do this for you.

Sometimes there might be something else blocking the program from accessing the internet. A good example of these are some Antivirus programs. This can vary a lot as well. But check up if by any chance your virus program might be blocking Feralheart. And just not only by clicking the icon in the corner sayings, "nope!" Look in the advanced menus and preferences first. Only you can check this.

If that doesn't work, you should test to make sure your IP matches up. Here's how to do that:

Go to https://feral-heart.com/myip/ and that will show you the IP address that you're connecting to the panel with.
Then, download www.feral-heart.com/myip.zip and run it. When it's complete, see what IP address it gives to you and check if it matches with the first IP address. They must match! If they don't, you're probably using a proxy and you have to disable it. Do not post that IP address anywhere!

Try switching browsers (other than Internet Explorer) as well to see if it'll let you connect to the game.

If these do not solve your issue, here are a couple more tips:

• Log into the Play Game tab by using a mobile device if possible. Also make sure that you leave the login page open for about a minute or so before singing into the game.
• Try running FeralHeart.exe by running it as administrator as well. To do this, right click the FH logo and there should be an option where you can do this.
• Make sure you're typing in your account details correctly.
• Change your password.

[Astraea]

Hello, avnei!

I do urge you to read over this post here and follow the instructions in hopes of fixing your problem firstly before trying anything else! c:

Sometimes the server does hiccup and you need to give the login page a few moments before attempting to log into the game.