Feral Heart
Help & Guidance => Site/Forum Help => Topic started by: Fantasia_Cross on November 16, 2011, 01:49:12 am
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My freind made an account and didn't receive the email verification!!!!
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We've seen many of these messages before, and very often the account were never created and added to our userlist. Could be the pick of names, fields missing or maybe the activation mail going into the junk folder.
What exactly were their username? I'd be able to check that up rather quickly if it exists.
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Her username is myface
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I looked just now, and no user existed with that name or were waiting for some sort of approval.
I'd say try registering again, try a different mail if possible but maybe even another name. See if it helps, also make sure you fill in all the required fields.
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I think she accidantily closed it before verifying...and therefor did not receive the email...is there a way she can verify?
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Not really.. There's nothing to verify, the user were never created.
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So, should she make another...start over?
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I'd say try registering again, try a different mail if possible but maybe even another name. See if it helps, also make sure you fill in all the required fields.
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Thank you! She is now creating her character!