Feral Heart

Game & Forum Discussion => Forum Discussion => Forum Suggestions & Ideas => Topic started by: Insoholic on July 17, 2015, 07:47:36 pm

Title: Helpers
Post by: Insoholic on July 17, 2015, 07:47:36 pm
Hello, there. It just popped in my head, so.. helpers.

What are the helpers?
The Helpers are players of FeralHeart that are willing to help users with any questions they may have.

Goals?
The goal of the helpers is to help users with their questions.
And of course, reduce the amount of whispers FH staff get.

The helpers shouldn't be an official part of FeralHeart staff. Any suggestions, comments or criticism are welcome.
Title: Re: Helpers
Post by: ritat on July 17, 2015, 08:14:49 pm
Hey floof, no worries because all you said makes sense. :) Helpers shouldn't be part of the staff members as you said but helping is part of being an overall outstanding user. Also, they also should be people who are kind and loving to the community. :3 You're also a smart thinker. Helpers are useful around here so staff members shouldn't have to have piles of questions which may keep recurring.
Title: Re: Helpers
Post by: Wyldercat on July 17, 2015, 08:22:45 pm
This sounds like a great idea! Most experienced members are always up to lend a helping paw.
Title: Re: Helpers
Post by: Hooli on July 17, 2015, 08:35:18 pm
This is a really nice idea, Moon! If it ever became an actual thing I'm positive it would definitely help out the current staff a bunch with the questions and concerns they get from players all the time.
Title: Re: Helpers
Post by: AlphaEclipse on July 17, 2015, 08:53:05 pm
Title: Re: Helpers
Post by: Insoholic on July 17, 2015, 09:16:18 pm
Thanks to everyone for the support!

@AlphaEclipse: Helpers will be picked by applications and I think it will be good to have an official helper list in a thread somewhere in the forum. It's a possibility that FH staff should pick the helpers. I think there should be at least two or three helper leaders that will stay behind the whole project. I believe helpers will develop somehow.
Title: Re: Helpers
Post by: Insoholic on July 23, 2015, 07:59:13 am
bump

Sorry for the double-posting.
Title: Re: Helpers
Post by: xXQueenXx on July 23, 2015, 08:42:02 am
I wonder if they're planning on bringing more help in for the forum and game, seeing as they're so busy all the time.
Like I mentioned yesterday, I think this would be a great idea! c:
Title: Re: Helpers
Post by: Reaper on July 23, 2015, 04:12:17 pm
I think this is a good idea. There is a lot of people who have questions about this game, and helpers would be useful.
Title: Re: Helpers
Post by: Warriorstrike on July 23, 2015, 05:13:50 pm
Title: Re: Helpers
Post by: Bawfle on July 24, 2015, 11:28:41 am
As cool and as awarding as this sounds, I'm not confident that this title would be the greatest to introduce, there are multiple reasons why.



Members of The Season
We have this for a reason, and this encourages users to help around the forum, we expect a great deal for those who want to help. These people earn this title through hard work. This title isn't a permanent thing so others have a chance to win the title each season. Having the title as "Helper" would be too much to show around the forum. This is just a little award to say thank you to users who have been a helping hand.

Balance and Discouragement
As mentioned a few times above, a lot of so called "none-helper" users would find this rather discouraging. Yes there's the drive to want to help people, but then there's also the other half who would find this a little out of balance. Most likely to the point were they may feel a little left out, or outcasted. We don't want users to feel like that.

We want people to feel equal, and at the same time to give people what they deserve. As mentioned in the previous statement, we have MOTS where USERS decide who will suit this title and who they think deserves it for the season. It doesn't make anything look like the Staff may be "picking a few favourites" like the "Helpers" title would show. We don't want dramas to occur at all.

Also, what happens when people get bored of Feral-Heart? or maybe have to leave or take un-predictable time off? Think about that. We can't go giving out these "helper titles" like this. The Staff already have a lot on their hands to focus on keeping this in order. Managing something as big as this would make things a whole lot more complicated indeed.

Mistaking for a Staff Member
This has been mentioned before, but we would like to not have users mistaking these so called "helpers" as Staff Members. This can lead to many troubles such as an actual helper choosing to act like a Staff Member and most likely impersonate one which is against the rules, and we all know what happens when the rules are broken...

Current Ranks
These already show how active and helpful people may be. Adding a "Helper" Title/Rank would really be pushing it, don't cha think?

Newbie--------------------------------0 Posts
Jr. Member---------------------------25 Posts
Sr. Member--------------------------50 Posts
Experienced Member--------------100 Posts
Dedicated Member-----------------250 Posts
Full Member------------------------500 Posts
Elder Member----------------------1000 Posts
Elite Member-----------------------1500 Posts
Hero Member----------------------2500 Posts
Legendary Member----------------4000 Posts




It's a nice thought, but it wouldn't work out.
Title: Re: Helpers
Post by: WhiteLightHeart on July 25, 2015, 01:39:42 am
I'm gonna go ahead and lock this, since it's been answered pretty thoroughly. Moon is definitely not the first to suggest something along these lines, as well! A great thought and intention behind it, but in practice, it would more than likely lead to misunderstandings and those who may be discouraged from helping out the community, just because they haven't received a title as a "helper."

Thank you for the input, though, to all who contributed to the discussion. Your thoughts are duly noted and appreciated!