Feral Heart

Help & Guidance => Game Help => Topic started by: EARec on January 01, 2021, 07:40:42 pm

Title: Unable to go in the Grounds after game forced-closed
Post by: EARec on January 01, 2021, 07:40:42 pm
Hi, I was playing FH and suddenly my game forced closed. Upon trying to enter with the same character, it always crashes when I try to enter the grounds. I tried resetting my char's home, and it still didn't fix it. Still crashes. Idk what more to do, but help is appreciated. Thanks.

Title: Re: Unable to go in the Grounds after game forced-closed
Post by: D-ead7Dog on January 02, 2021, 03:01:07 am
Are you still having this problem?

Have you reset the character's home that you've been in the Grounds with? If you reset the character's home, it will take them back to Lonely Cave and then you can try re-entering the Grounds. I recommend trying to enter the Grounds from the portal within Seaside Grove. Sometimes, for some reason, crashing occurs in a repeated fashion and so entering from a different portal solves it sometimes for me.
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Do you have preset synch? Because i hear certain flawed preset files will cause crashing.
There are specific presets from the Preset Sync that can cause the Grounds to crash if the user is in the Grounds. If you look in your FeralHeart folder right after the crash for a file called "badfile.reminder", open that up in Notepad and read what preset file is listed there. Whichever one is listing is causing your crashing. You can find that in your "PublicPresets" folder and just delete it along with the badfile.reminder file in your main FH directory.
Title: Re: Unable to go in the Grounds after game forced-closed
Post by: EARec on January 02, 2021, 06:54:25 am
Are you still having this problem?

Have you reset the character's home that you've been in the Grounds with? If you reset the character's home, it will take them back to Lonely Cave and then you can try re-entering the Grounds. I recommend trying to enter the Grounds from the portal within Seaside Grove. Sometimes, for some reason, crashing occurs in a repeated fashion and so entering from a different portal solves it sometimes for me.
Quote
Do you have preset synch? Because i hear certain flawed preset files will cause crashing.
There are specific presets from the Preset Sync that can cause the Grounds to crash if the user is in the Grounds. If you look in your FeralHeart folder right after the crash for a file called "badfile.reminder", open that up in Notepad and read what preset file is listed there. Whichever one is listing is causing your crashing. You can find that in your "PublicPresets" folder and just delete it along with the badfile.reminder file in your main FH directory.

Hello. The issue seems to be my friend’s heavily animated preset, as I can enter the Grounds fine when they’re not on the character with the animated preset. My laptop is a good 5-6 years old now, so this may be due to an old outdated graphics card. Thank you for the help though!
Title: Re: Unable to go in the Grounds after game forced-closed
Post by: Ame88 on January 02, 2021, 07:25:49 pm
I'll be locking this now since you've figured out the issue =) Thank you Dead for helpin anyways!