Help & Guidance => Game Help => Topic started by: blackhole134 on January 07, 2022, 07:52:13 am
Title: Unable to reset password to old account
Post by: blackhole134 on January 07, 2022, 07:52:13 am
Hello! Just recently I thought to start playing again but some of the toons I wanted access too are on another account. Unfortunately, I no longer have access to the email I used when creating said other account. I'm able to tell at least a couple people that were on the friend list, can possibly get one to verify it's me, and the characters on the account, along with the account name. Is there a way to get the email changed to it so I can properly reset everything?
I'm more than happy to DM an admin or do some emailing.
Title: Re: Unable to reset password to old account
Post by: BlackSheWolf on January 08, 2022, 10:53:42 am
Hello! Since you have lost access to your email, I would recommend that you speak to a staff immediately, since they would know if they can do something or not. Good luck