Make sure you are keeping the new log in tab open!
Not sure where it is? Click the link below
http://www.feral-heart.com/login
and don't Minimize it either. It's the only way to get into Feralheart.
Gotta keep it open to be able to play.
Plus make sure you're not in incognito/private mode.
Chrome and Firefox are usually the best browser to play games on.
Make sure you have a solid internet connection and that there's no security software blocking the game.
When you login to this page your "IP address" (the place your connecting from) is allowed to communicate with the game server. As the game server is not on the same node as the website it can take up to 60 seconds from point of login to being allowed to connect.