So, today, I'm going to show you how to Retrive your characters if they are stuck somewhere.
Let us begin shall we?
First, log in on the forums and click User Panel
(http://i44BannedImageSite/2lco6mr.jpg)
Next, log in again
(http://i39BannedImageSite/a3nnl2.jpg)
Next, find the character that has gotten stuck.....
(http://i41BannedImageSite/zip1ra.jpg)
Click either Send Home or Reset Home, Send home will send your character to their set home, reset home will send your character to lonely cave.
(http://i42BannedImageSite/23wvb0g.jpg)
If you want to upload a preset, use the Preset Uploader, and upload a file.
(http://i40BannedImageSite/2ivyxvo.jpg)
If you also wanted, you could reset your entire account, friends, characters ect.
I hope this helps, bye for now!