Feral Heart

Help & Guidance => Site/Forum Help => Topic started by: keras on March 10, 2013, 11:43:16 am

Title: I HAVE A PROBLEM
Post by: keras on March 10, 2013, 11:43:16 am

HI GUYS, NOW THE REGISTRATION OF FERAL HEART IS OPENS, BUT I CREATED FOUR ACCOUNTS, BUT WHEN I GO ON FERAL HEART THERE IS A BAN FOR 15 MINUTS. WHY? WHY TODAY I DO THE REGISTRATIONS AND THEN I GO ON THE GAME AND THERE IS WRITTEN THAT I AM WAS BANNED FOR 15 MINUTS? ANSWER ME PLEASE!

Title: Re: I HAVE A PROBLEM
Post by: nalasaffy on March 10, 2013, 12:15:30 pm

even i. i have your same problem now! why when i create an account and i then i go on the game there is written incorrect usurname or passwrod and i have the ban for 15 minuts? i must create an account to my sister

Title: Re: I HAVE A PROBLEM
Post by: EnglishGentleLion on March 10, 2013, 12:17:20 pm

Same here! I can't log in and i JUST made my account! Somewhere it says to remake an account but the site won't let me log out o.0

Title: Re: I HAVE A PROBLEM
Post by: keras on March 10, 2013, 01:52:27 pm

then i am not the only with this problem! maybe we must speak with an administrator.

Title: Re: I HAVE A PROBLEM
Post by: nalasaffy on March 10, 2013, 01:53:17 pm

i am agree with you, keras.

Title: Re: I HAVE A PROBLEM
Post by: TurtlezSoup on March 10, 2013, 02:14:16 pm

Theres no need to have your title and problem in caps lock. It refers to shouting to many players including myself and can be a bit irritating.

Are you sure you've activated your accounts, if you haven't PM a mod about it.
Make sure your typing your password and user name in correctly, capitols in the right places etc.
make sure your not typing in full caps.
Wait fifteen minutes after getting the ban, retyping a correct password will do nothing to get past the ban once you've got it.

Title: Re: I HAVE A PROBLEM
Post by: Tokoa on March 10, 2013, 04:27:45 pm

4 account eh?
Well, make sure you activated the accounts as Turtle said.
If your for sure you did maybe its just a big thing going around since there are a few people ^ saying the same thing.
But yes.. I would talk to a mod.
Click here - http://feral-heart.com/index.php?option=com_content&view=article&id=28&Itemid=52 (http://feral-heart.com/index.php?option=com_content&view=article&id=28&Itemid=52)

Title: Re: I HAVE A PROBLEM
Post by: BouncyLion101 on March 10, 2013, 05:40:26 pm

Bans aren't to be discussed on the forums, however, since a bunch of new members have been banned it probably means the server spazzed and banned you guys. It happens sometimes.
And I think you can wait fifteen minutes for the ban to be over. :3

Title: Re: I HAVE A PROBLEM
Post by: Kerriki on March 10, 2013, 05:53:23 pm

Adding on to what the others said, you've got to make sure you're typing in the username you typed in when registering... like if you used the numbers going across the keyboard, make sure to use those ones. Even using the numbers on the side of your keyboard can be considered incorrect.

Title: Re: I HAVE A PROBLEM
Post by: Ingredient on March 10, 2013, 08:15:17 pm

Make sure your usernames aren't any more than 16 characters, 16 is the maximum limit of characters in a username.

Title: Re: I HAVE A PROBLEM
Post by: Feareh on March 11, 2013, 08:54:37 am

 Ok first off, please don't use caps to try to make your point.
Also make sure your username isn't above the 16 character limit