Feral Heart

Help & Guidance => Site/Forum Help => Topic started by: Garfield. on May 05, 2020, 04:49:35 pm

Title: Please Lock.
Post by: Garfield. on May 05, 2020, 04:49:35 pm
I created another account to save my other presets there but when I go and try to log in it just refreshes and doesn't log in, already activated, cleared cookies, cache and I'm sure I wrote my password correctly, this also happens when I try to log in with my this one.
Title: Re: Play game tab problem
Post by: Bloo. on May 05, 2020, 06:11:19 pm
Have you tried logging in with a different browser? Chrome doesn't always work for some people and we suggest they try Firefox or Edge instead. Internet Explorer doesn't really work at all so be sure to avoid that one ^^
Title: Re: Play game tab problem
Post by: Dark_heart on May 05, 2020, 06:27:45 pm
If Bloo's method would not work, try change Wi-Fi. Last time it helped with similar problem.
Title: Re: Play game tab problem
Post by: Garfield. on May 05, 2020, 07:50:44 pm
Sadly, I tried different browsers and it doesn't work and changing Wi-fi would be impossible since we use 1 wi-fi.
Edit: Tried logging in in my phone and happens the same. I changed password and the problem remains.
Title: Re: Play game tab problem
Post by: Garfield. on May 05, 2020, 10:06:46 pm
I'm sorry for double posting but I also deleted the account and cleared again my cookies and cache, is there any alternative?
Title: Re: Play game tab problem
Post by: SpicyDirt on May 05, 2020, 10:23:48 pm
Clear out your cookies and browsing history. That might help!
Title: Re: Play game tab problem
Post by: Garfield. on May 05, 2020, 11:08:05 pm
Clear out your cookies and browsing history. That might help!
No luck xc
Title: Re: Play game tab problem
Post by: Kitterr on May 05, 2020, 11:10:32 pm
Uh, try clicking on the page itself.. making sure there's an ad, refresh it by hand, re-enter your password a couple times in the FH game itself, maybe restart your comp, close and then re-open fh a couple times.. that all works for me, but if it doesn't, i'd say contact an admin/mod about it.
Title: Re: Play game tab problem
Post by: Kitterr on May 05, 2020, 11:11:44 pm
Uh, try clicking on the page itself.. making sure there's an ad, refresh it by hand, re-enter your password a couple times in the FH game itself, maybe restart your comp, close and then re-open fh a couple times.. that all works for me, but if it doesn't, i'd say contact an admin/mod about it.
Note (sorry for double posting): don't do all of them at once, just try out one at a time. also try opening one of the links to the forum in a new tab (click on it with the scroll wheel click)
Title: Re: Play game tab problem
Post by: Garfield. on May 05, 2020, 11:39:42 pm
Uh, try clicking on the page itself.. making sure there's an ad, refresh it by hand, re-enter your password a couple times in the FH game itself, maybe restart your comp, close and then re-open fh a couple times.. that all works for me, but if it doesn't, i'd say contact an admin/mod about it.
Note (sorry for double posting): don't do all of them at once, just try out one at a time. also try opening one of the links to the forum in a new tab (click on it with the scroll wheel click)
Sadly, no luck either with these suggestions, I might contact an admin because this just started to happen when I created that account and tried to log in in it.[/color]
Title: Re: Play game tab problem
Post by: Kitterr on May 05, 2020, 11:43:32 pm
Uh, try clicking on the page itself.. making sure there's an ad, refresh it by hand, re-enter your password a couple times in the FH game itself, maybe restart your comp, close and then re-open fh a couple times.. that all works for me, but if it doesn't, i'd say contact an admin/mod about it.
Note (sorry for double posting): don't do all of them at once, just try out one at a time. also try opening one of the links to the forum in a new tab (click on it with the scroll wheel click)
Sadly, no luck either with these suggestions, I might contact an admin because this just started to happen when I created that account and tried to log in in it.[/color]
Alright, good luck friend. Hope you get it fixed.
Title: Re: Play game tab problem
Post by: Garfield. on May 06, 2020, 11:50:27 am
Bump, I have waited a day and the problem still remains.
Title: Re: Play game tab problem
Post by: SpicyDirt on May 06, 2020, 12:55:24 pm
Does anything about the page change when it refreshes? Does it say "done" at the bottom?
Title: Re: Play game tab problem
Post by: Garfield. on May 06, 2020, 02:27:59 pm
No, but I feel that maybe I should wait a little more.
Title: Re: Play game tab problem
Post by: Garfield. on May 06, 2020, 03:41:05 pm
New update!
The problem has been solved after waiting for a whole day, I asked in Discord if anyone had the same problem and they said FH had connection problems so maybe this was included.
This post can be locked now.
Title: Re: Please Lock.
Post by: Bloo. on May 06, 2020, 04:07:07 pm
So glad your problem has been resolved!