Feral Heart

Help & Guidance => Game Help => Topic started by: WelcomeToMyWorld on June 20, 2011, 03:12:01 pm

Title: New accounts can't login to the game?
Post by: WelcomeToMyWorld on June 20, 2011, 03:12:01 pm

Ok, I spent the whole night trying to help my friend get into the game. He just created his account, and he entered the correct password, but no matter what we tried he couldn't login. The ban warning kept appearing. It didn't ban him, just kept appearing and wouldn't let him login. We thought maybe there was a problem with his account, so I just made him a new one and it does the exact thing. I can login into my account just fine. Does anyone know how to fix this? :\

Title: Re: New accounts can't login to the game?
Post by: Rimfrost on June 20, 2011, 04:29:36 pm

Are you using forumname? Do you have the latest patch (dont know if you need it)
Do you have to long password or username?

Title: Re: New accounts can't login to the game?
Post by: Ruby1234 on June 20, 2011, 05:52:11 pm

The username and/or password may be too long. I'd suggest changing the password, then if that doesn't work, I'd delete the account and make a new one. :)

Title: Re: New accounts can't login to the game?
Post by: WelcomeToMyWorld on June 20, 2011, 08:09:20 pm

What's the maximum amount of characters for a password?

Title: Re: New accounts can't login to the game?
Post by: Ruby1234 on June 20, 2011, 08:17:49 pm

I don't know. :-\

Title: Re: New accounts can't login to the game?
Post by: WelcomeToMyWorld on June 20, 2011, 08:49:22 pm

I shortened it and it still doesn't work. I don't understand why I can login and these new accounts can't :\

Title: Re: New accounts can't login to the game?
Post by: Ruby1234 on June 20, 2011, 10:08:32 pm

Is the username long?

Title: Re: New accounts can't login to the game?
Post by: scourge the leader on June 21, 2011, 04:37:25 am

OH IS THAT WHY IT DONT WORK MY USERNAME IS LONG  :P