Feral Heart

Help & Guidance => Game Help => Topic started by: Life on June 20, 2011, 09:11:36 pm

Title: Can't log into the game
Post by: Life on June 20, 2011, 09:11:36 pm
Hello, just need some help so here is my question/problem.

Why can't I log into the game? I've been able to before but I just got a new laptop and had to install the game onto it again. (Tried downloading the patch, but I got an error that wasn't in the glitch board or I did not see it, if I didn't then I fail.)
Anyway, I had to uninstall the patch to install the game again. But as I stated before, I cannot log into the game. I even changed my Password today but still, it doesn't work.

So any suggestions that can help me out here?
Title: Re: Can't log into the game
Post by: Lionsandwolvesareawesome on June 20, 2011, 10:55:07 pm
Mine's doing the same thing.
Title: Re: Can't log into the game
Post by: Fussyjason on June 20, 2011, 11:07:03 pm
Mine's working fine...Does it say 'Failed to log in. Try again(5 incorrent passwords, 15 minute ban)'?
Title: Re: Can't log into the game
Post by: GreenEyedMonster101 on June 20, 2011, 11:27:18 pm
Mine's working fine...Does it say 'Failed to log in. Try again(5 incorrent passwords, 15 minute ban)'?

If it's the same as what mine is doing, it just says the username or password is incorrect. It then warns about the ban, but doesn't actually ban you. I've tried it ten times and it has yet to kick me or whatever.
Title: Re: Can't log into the game
Post by: Kyugima on June 20, 2011, 11:28:06 pm
  Do you have numbers in your password?
Title: Re: Can't log into the game
Post by: GreenEyedMonster101 on June 20, 2011, 11:31:23 pm
  Do you have numbers in your password?
Yes I do. Am I not supposed to?
Title: Re: Can't log into the game
Post by: Kyugima on June 20, 2011, 11:33:31 pm
  FH has a little difficulty with numbers. It can't pick up the numpad for some reason, so any numbers typed with the numpad are seen as blank. Only use the numbers that sit above the letters on the keyboard.
Title: Re: Can't log into the game
Post by: GreenEyedMonster101 on June 20, 2011, 11:35:45 pm
I'm on a laptop that doesn't have a numberpad XD It registers that the numbers are there (i.e. the asterisks show).
Title: Re: Can't log into the game
Post by: Kyugima on June 20, 2011, 11:47:05 pm
  Oh, the asterix's show, there is just no number there, like hitting the space bar. But seeing as you have a laptop the numberpad isn't an issue XD

  Are there any symbols in your password?
Title: Re: Can't log into the game
Post by: GreenEyedMonster101 on June 20, 2011, 11:52:03 pm
Nope. Just letters and numbers.
Title: Re: Can't log into the game
Post by: Life on June 20, 2011, 11:55:21 pm
Oh! That's right! That was the problem before when the game first started too. Thanks for the help, i'll try it out. And yes for me it says Incorrect User/Pw. And it warns about the ban.

Edit: Yes it works, it didn't register my regular number pad, only the ones below the F1,F2,etc buttons. Thank you very much for the help!
Title: Re: Can't log into the game
Post by: GreenEyedMonster101 on June 21, 2011, 12:15:26 am
I tried changing my password to something slightly different and it still won't let me on.
Title: Re: Can't log into the game
Post by: Kyugima on June 21, 2011, 12:18:39 am
Changing the password doesn't work, everything stays the same for the game, changing teh username on the forum doesn't change the username for the game.
Title: Re: Can't log into the game
Post by: GreenEyedMonster101 on June 21, 2011, 12:20:37 am
Ugh.....Well this is just my luck XD A boredom-buster turns out to be a stress-inducer. Oh well XD

Edit: What I don't understand is that it says that it's accepted for a fraction of a second before giving me the incorrect username/password error. What's up with that?
Title: Re: Can't log into the game
Post by: Kyugima on June 21, 2011, 12:24:59 am
Perhaps you should try creating a new account, that works for other people.
Title: Re: Can't log into the game
Post by: GreenEyedMonster101 on June 21, 2011, 12:34:14 am
I suppose....Well, fingers crossed.

Edit: Okay, so it worked. Is there a way to change the information? I tried to change the email address to one I use more often, but it says it's already in use. This account was using that email, but I changed it prior to making a new one. Is there a way to delete an account? That would make life 100% easier.
Title: Re: Can't log into the game
Post by: ringoluver on June 21, 2011, 12:50:59 am
Yes, go to your Profile > on the right theres an 'action' list, click Delete this account
Title: Re: Can't log into the game
Post by: GreenEyedMonster101 on June 21, 2011, 12:55:33 am
Yes, go to your Profile > on the right theres an 'action' list, click Delete this account

Thanks a boatload. To you as well, *Kyugima*.