Feral Heart

Help & Guidance => Game Help => Topic started by: Breakfastcrite on November 23, 2019, 07:41:51 pm

Title: can't log in
Post by: Breakfastcrite on November 23, 2019, 07:41:51 pm

Hello! Actually I'm new and I'm having difficulties to log in the game  :'( 
When I log in the forum everything works but when I try to log in the game itself it says my username or password is incorrect ^^ although I kept my Play Game page open ^^'

Title: Re: can't log in
Post by: Valar.Morghulis on November 23, 2019, 08:12:42 pm

Are  you making sure the caps isn’t or is on by any chance?
If you have any numbers in your password, it’s advised not to use the numpad.
Does your password have any unusual symbols such as ?$!@*-_ ect.? If it does, you might wanna try changing the password to something without those symbols.
Make sure your keyboard is set in English

If none of these help and you are 100% sure that you’re typing your password correctly, this could be a glitch. It’s a common glitch that started happening after the last update, it goes away after probably one day. I’d advise to turn off your computer and let it rest for about 20 hours (might wanna do that just before you go to bed and till the next day).