Feral Heart

     I just want to say that I agree with this whole heartedly. I know we all make mistakes, some of us can just jump into things without really thinking. (I'm very guilty of this myself) I can very easily forgive people for that as long as they own up to their mistakes and try to be better about things in the future. This behavior has already been seen by one of the staff team and it needs to spread throughout it.

One thing I've seen as a defense and that you have brought up and explained pretty well "we are only human, we make mistakes" and that is true. I'm sure that isn't pulled into question. The issue is more based on self accountability and apologizing and trying to keep a better relationship with the community. That seems to be one of the biggest things that has been asked for, for a very long time. It doesn't seem to be outlandish to ask for transparency or a bridge of trust between the staff and users.
    While you might use the argument that other companies do not do that well either, Feral Heart isn't a corporate entire, it's a place that exists fully by a loyal community. FH isn't the only IT server based place to exist, people could have moved onto other ones without issues. It's the loyalty and memories that keep users here. So with that, a trust between staff and users is necessary. Most if not all of the users aren't hating on staff just to hate on the staff, they're frustrated and feel they need to be as vocal as possible in order to actually be heard. The more things are swept under the rug, the louder people will desperately cry out.
    It's clear to me where a lot of the issues stem from and it's a very unfortunate situation. Even if we had some of the best people in staff ever, there is someone above it all that has a lot of the final decision on things. While my words have been harsh towards this person, they haven't been just for the sole purpose of condemning them, more of hoping they would do some self reflection. Hoping that maybe something could break through and help them realize that there are better ways to go about things. Unlikely when it comes to people that are very stubborn. And stubborness isn't always a bad thing, but it depends on what someone is being stubborn about. If the head could turn a new leaf, if the staff could turn a new leaf, if we could all discuss things more professionally, then FH would finally be run in the way it deserves and the way the loyal users deserve. The staff as well, it's a change that could be beneficial to everyone.

   I'm going to finish this by saying, thank you Haku for posting this and your insight. I really hope the relationships in FH can be repaired. This place...still does mean a lot to me. I mean heck, we met here and then so much went down afterwards and we finally...finally met up. I am forever thankful to FH for that opportunity and I truly hope things turn out for the better.

I have a tear...that was so beautiful.