Feral Heart
Help & Guidance => Game Help => Topic started by: realflow100 on December 24, 2019, 01:39:36 pm
-
ever since this update ive never been able to play on any computer in the whole house!
i even tried using a friends data connection and it always does the same thing
i can login and keep the "play game" page up just fine. but loging into the game always gives me incorrect username or password
its rejecting my password for some reason every time no matter what
ive tried resetting my password changing it to simple things like only lowercase letters and very short. nothing else. AND IT STILL DOESNT WORK
ive been trying for months to get on and it just doesnt work please find out what the problem is and fix this so i can play!
-
I’m not sure how I cane help you but have you checked this thread? https://feral-heart.com/smf/index.php?topic=10423.msg144927#msg144927
https://feral-heart.com/smf/index.php?topic=10423.msg144690#msg144690
Perhaps there’s something there you missed?
-
Try resetting the modem (and/or router if separate). Or using the login on your phone and (using data not WiFi), and try logging in on game.
-
Ive already done everything possible. people have already linked me those posts a dozen times and ive done everything in there a dozen times and it doesnt work
Nothing works!
it doesnt matter if i reset the modem and router.
It just doesnt work!
I'm not using the login on my phone. it doesnt matter if I do that or not either. it just doesnt work. the game is bugged for me and my account somehow and its refusing my password and theres nothing i can do about it until its fixed with a new update or something!
ive even tried making a new account and that wont work either! same issue cant log in to the game after logging into the "play game" tab
ive tried it in different web browsers and devices and it never works!
-
I'll try to write some tips, maybe you have tried them already, I dunno-
-Be sure to not install any mods into the game, some are outdated and may glitch it-
-Check your antivirus and windows defender, they may have done something with it-
-After succesfully logging into the "play game' tab, keep it open and don't rush to join the game, wait some minutes-
-Be sure your name doesn't have unknown initials like ~, because now the game doesn't accept them anymore, just change the name. Same with the password, try using english letters and numbers only-
-
Ive not installed any mods.
ive tried keeping the play game tab up for a few minutes
and my name doesnt have any weird characters. it only has lowercase english letters and numbers same with password
and i have tried disabling antivirus and windows defender and firewall doesnt make a difference
ive tried everything as you can see it refuses to work no matter what
even on a new account
-
I'm having the same problem!
-
:(
-
Few things to try:
Clear browser cache and disable any addons that may be interfering with the Play page
Re-install feralheart
Maybe look around and see if this is a common glitch (if it is, wait until mods and others who work on the game address it)
Instead of disabling Windows Defender & your firewall outright, you should make an exception for Feral Heart. You can find your firewall settings in Windows Security.
-
Guys, please stop posting the usual suspects, she said she had tried all those.
If you have an Ethernet cable, I'd try that (plug in the laptop to the router), to see if it's the wifi connection being weak. You don't have to reset your modem for that.
Though I'm not sure if you ever did the modem reboot. Do it at a time when people aren't using it, if that's a problem. (Unplug from the power in back, wait 10 seconds, plug it back in. Shouldn't take more than about 2 minutes to reconnect)
-
I’m really sorry that you’re still having this problem. I can only imagine how frustrating this has been. It seems like quite a recent thing with a number of other users. Many of the things others have suggested before me have worked to settle this sort of issue in the past. After reading through those suggestions as well I’m all out of ideas. This issue you’re having has been brought up to Raz though by a couple staff including myself. I don’t know when he’ll have more time to look into it and perhaps sort it out but at least know you’re not getting ignore.
The only other thing I can suggest is to make sure you’re not using VPNs
-
I'm not using a VPN proxy or anything of the sort
-
I'm not on wifi either. I've tried it both ways it doesnt matter what way I do it
-
it doesnt work trying to log in to the play game page on my phone on wifi or data ive tried everything it simply doesnt work
the game is messed up and refuses to work no matter what.