Feral Heart
Help & Guidance => Game Help => Topic started by: kewlkiera on April 07, 2021, 10:15:54 pm
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As the title says. I noticed the login page is a bit different from before but I have the "play game" tab open the whole time, and it says "done" when I login through it, new patch downloaded, tried it on my phone too while being connected to WiFi, and yes, I've waited up to 20 mins - shouldn't have to take that long. It's nothing wrong with my internet provider as everything else and any other server works fine for me to get into, but for whatever reason I can't login to the game anymore. Never had this issue previously.
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As the title says. I noticed the login page is a bit different from before but I have the "play game" tab open the whole time, and it says "done" when I login through it, new patch downloaded, tried it on my phone too while being connected to WiFi, and yes, I've waited up to 20 mins - shouldn't have to take that long. It's nothing wrong with my internet provider as everything else and any other server works fine for me to get into, but for whatever reason I can't login to the game anymore. Never had this issue previously.
Maybe it could be your firewall/antivirus provider blocking you from connecting? I've had that issue in the past, Also as Ironic mentioned in the previous reply that maybe using a different browser might help, I use Opera and have no problems. :)
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As the title says. I noticed the login page is a bit different from before but I have the "play game" tab open the whole time, and it says "done" when I login through it, new patch downloaded, tried it on my phone too while being connected to WiFi, and yes, I've waited up to 20 mins - shouldn't have to take that long. It's nothing wrong with my internet provider as everything else and any other server works fine for me to get into, but for whatever reason I can't login to the game anymore. Never had this issue previously.
Maybe it could be your firewall/antivirus provider blocking you from connecting? I've had that issue in the past, Also as Ironic mentioned in the previous reply that maybe using a different browser might help, I use Opera and have no problems. :)
I've tried your suggestions and opened/used the login page on both Edge and Opera. Still says "done" when I login, but the server itself is still not letting me through to the character creator with the "front server" error. I manually added FH to the list of exceptions on my firewall, but no change there, either. Antivirus isn't affecting it. I'm honestly at a loss on what's wrong.
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As the title says. I noticed the login page is a bit different from before but I have the "play game" tab open the whole time, and it says "done" when I login through it, new patch downloaded, tried it on my phone too while being connected to WiFi, and yes, I've waited up to 20 mins - shouldn't have to take that long. It's nothing wrong with my internet provider as everything else and any other server works fine for me to get into, but for whatever reason I can't login to the game anymore. Never had this issue previously.
Maybe it could be your firewall/antivirus provider blocking you from connecting? I've had that issue in the past, Also as Ironic mentioned in the previous reply that maybe using a different browser might help, I use Opera and have no problems. :)
I've tried your suggestions and opened/used the login page on both Edge and Opera. Still says "done" when I login, but the server itself is still not letting me through to the character creator with the "front server" error. I manually added FH to the list of exceptions on my firewall, but no change there, either. Antivirus isn't affecting it. I'm honestly at a loss on what's wrong.
Ahh that's a bummer then... Have you deleted the old .exe file and replaced it with the new one? I hope it works out eventually for you :)
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So, I'm curious-- when you say that it "says done" do you mean like:
(https://images-wixmp-ed30a86b8c4ca887773594c2.wixmp.com/i/8478e4d1-2028-44e4-b70c-a7fd63cb319d/dehe7db-1c64b6d4-d291-4688-9ba0-21d4c6d68332.png)
because that means either your username or password is wrong-- in my case my username has been changed slightly. It says "done" but it really means that you didn't connect at all.
The play-game tab should look like:
(https://images-wixmp-ed30a86b8c4ca887773594c2.wixmp.com/f/8478e4d1-2028-44e4-b70c-a7fd63cb319d/dehe7cr-0069f1a5-8162-441a-a7e1-25bb9bdfa3c9.png/v1/fill/w_956,h_836,q_70,strp/screen_shot_2021_04_08_at_1_18_32_pm_by_xe55i5_dehe7cr-pre.jpg?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJzdWIiOiJ1cm46YXBwOiIsImlzcyI6InVybjphcHA6Iiwib2JqIjpbW3siaGVpZ2h0IjoiPD0xMTIwIiwicGF0aCI6IlwvZlwvODQ3OGU0ZDEtMjAyOC00NGU0LWI3MGMtYTdmZDYzY2IzMTlkXC9kZWhlN2NyLTAwNjlmMWE1LTgxNjItNDQxYS1hN2UxLTI1YmI5YmRmYTNjOS5wbmciLCJ3aWR0aCI6Ijw9MTI4MCJ9XV0sImF1ZCI6WyJ1cm46c2VydmljZTppbWFnZS5vcGVyYXRpb25zIl19.-N9n4qcXyseN-g8mQegLWQxwgmn12JeRs-vUqnlON2o)