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*updated for the pictures to be viewable with the site update
(http://i.imgur.com/xw8ZmGR.png)
This is a short tutorial on getting out of the void when you first log into the updated game, as this is an issue with many users.
If you log into the new update, and it looks like the picture above, there's no need to worry. Just a few simple steps will hopefully get you back on track.
First of all, make sure you have downloaded the update, which can be found here: Downloads (http://www.feral-heart.com/index.php?option=com_content&view=article&id=23&Itemid=40) (If you do not download the update, your character will be in the black map regardless.)
After doing so, go to http://feral-heart.com/login/ (http://feral-heart.com/login/) and you should see this screen:
(http://i.imgur.com/2QPpwx2.png)
Click here.
(http://i.imgur.com/o4sx1c0.png)
Log into your account when prompted. You should see a screen with a list of your characters' names, like so.
(http://i.imgur.com/E5TgZ2P.png)
Select 'Reset Home' for all of your characters, multiple times if you wish. Then, select 'Go Home' for each character.
Go back to http://feral-heart.com/login/ (http://feral-heart.com/login/) and log into your account straight from there. Without minimizing your tab, open up your updated game and hop on your character. Everything should be good to go! Enjoy exploring!
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Short, Sweet & Easy.
Thanks for making this Edol ~!
- Le Nuzzles , Pandeer Sticker to le Snout -
Hopefully others will get to see this & it'll help them out ^^
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Ah, this is very nice! I'm sure this will help a lot of floofs out!
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Thank you for the tutorial floofie.
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Thank you for this short tutorial. Will help out users for sure.
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Thank you for sharing this with the community, Edo. <3 I know this will definitely be a quick and useful guide to those who are still having issues connecting for this reason.
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The pictures on this thread were un-viewable after the site update, due to the fact they were uploaded using tinypic. Updated them with imgur. There were quite a few people in the last few weeks who were stuck in the 'void', so hopefully it's okie to bring this back for any others who may need help too.
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I've only just seen this now, Surprisingly.
And I'm sure this will be helpful to lots of new people coming into the game!
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Thank you for making this tutorial. It's very easy to understand and therefore, will be very helpful!
Also, i'm glad this was bumped. Will be useful for those returning to the game who have never been in the update.
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Let's revive this topic a pinch for CyberCanine's case. He's in black void. His title screen, and podium shows no sign of cooperation. But map maker shows the flat world textures... all the files are there... he even uninstalled and re installed... and updated his computer software and there's still nothing...
(http://img10.deviantart.net/8b52/i/2017/048/b/3/error_2_by_royaldog12-dazef2c.jpg)