Feral Heart

Help & Guidance => Site/Forum Help => Topic started by: .Asteicius. on August 07, 2018, 09:19:50 pm

Title: Password Reset.
Post by: .Asteicius. on August 07, 2018, 09:19:50 pm

Is it still down, or is it being worked on? I saw a topic from almost a month ago about it, and I've recently tried today. Kept getting "Bad reset code."

Title: Re: Password Reset.
Post by: Warriorstrike on August 08, 2018, 10:00:38 pm

The password reset is now working, however, there are still some reports of people experiencing the bad code messages-- despite the messages, those who have received them are often still able to change their passwords. My speculation is that it's a little glitch in the system, and it's something that our server master will have to look into. I'm not quite sure what it is that causes it. ^^ I would suggest to wait 48 hours from when you first requested the password change, and make your attempt to log in then. At that time, if your new password is not accepted when you log in, send for another one.