Feral Heart

Help & Guidance => Game Help => Topic started by: FluffyPluff123 on July 24, 2017, 01:51:16 pm

Title: Problem with getting into FH map servers.
Post by: FluffyPluff123 on July 24, 2017, 01:51:16 pm
So I was with my pack as usual, then all of the sudden, the loading image popped up, and then a while later it said, "Failed to connect to map server. Retry?" So I kept trying to get into the maps with all my characters and it said the same thing. My internet is working perfectly fine, so i don't understand why it's doing this. I'd love to get help on this!
Edit Note: Maybe this happened because it's... MONDAY
Title: Re: Problem with getting into FH map servers.
Post by: playboy on July 24, 2017, 01:52:44 pm
Same thing is happening with me. I believe the servers are down at the moment.
Title: Re: Problem with getting into FH map servers.
Post by: FlyingGrass on July 24, 2017, 02:03:34 pm
Same thing is happening to me, but I can enter Eastern Pass.
Title: Re: Problem with getting into FH map servers.
Post by: FlewToTheCity on July 24, 2017, 02:06:14 pm
Hello FluffyPluff123,
I am also currently experiencing the same issue along with many other people. It is nothing to do with your IP (internet), Feralheart is common with the servers crashing. Hopefully the Staff get onto this issue soon, it should be fixed in atleast an hour or so if the notice the disruption within the server. There should be nothing to worry about c:
Title: Re: Problem with getting into FH map servers.
Post by: Nevaca_Pack on July 24, 2017, 02:18:01 pm
At the moment there are just TG and LC unavaible for me, the other ones are okay.
Title: Re: Problem with getting into FH map servers.
Post by: SugarFrostBite on July 24, 2017, 02:46:14 pm
Just like how Flew have stated, the game must be experiencing some difficulties. I'm sure the staff are trying to fix the problem.
Title: Re: Problem with getting into FH map servers.
Post by: Feral.CanineZ on July 24, 2017, 02:47:44 pm
Same I can't get in. My friend said she's on (over skype) so I don't understand why /we/ can't get on...
Title: Re: Problem with getting into FH map servers.
Post by: FlewToTheCity on July 24, 2017, 02:54:25 pm
Same I can't get in. My friend said she's on (over skype) so I don't understand why /we/ can't get on...

Currently the only maps I am aware of that are open are Eastern Pass, Kiwimbi Beach, Bonfire Islands and Zama Grotto. As of now I can not check Cherika or Seaside Grove.

I am aware that nobody as of now ( 12:53am UTC+10) can get into The Grounds, Lonely Cave and some Personally made maps.
Title: Re: Problem with getting into FH map servers.
Post by: FlyingGrass on July 24, 2017, 03:15:14 pm
Same I can't get in. My friend said she's on (over skype) so I don't understand why /we/ can't get on...

Currently the only maps I am aware of that are open are Eastern Pass, Kiwimbi Beach, Bonfire Islands and Zama Grotto. As of now I can not check Cherika or Seaside Grove.

I am aware that nobody as of now ( 12:53am UTC+10) can get into The Grounds, Lonely Cave, Cape of distant Worlds and some Personally made maps.

I can get into Cape of Distant Worlds, and a friend of mine can also get into Cape of Distant Worlds.
Title: Re: Problem with getting into FH map servers.
Post by: G4RG0YLE on July 24, 2017, 04:08:41 pm
I'd say just be patient and chill in the maps you can get into with no problems. The staff have probably already been informed of this and are well on their way to fixing the problem, and it's probably something Razmirz will sort as quickly as possible. It's not rare that these things happen so they're aware of the potential losses of connections to map servers, it'll just be a matter of time before we're all back in the maps that are currently unavailable.
Title: Re: Problem with getting into FH map servers.
Post by: FlewToTheCity on July 24, 2017, 04:17:13 pm
I'd say just be patient and chill in the maps you can get into with no problems. The staff have probably already been informed of this and are well on their way to fixing the problem, and it's probably something Razmirz will sort as quickly as possible. It's not rare that these things happen so they're aware of the potential losses of connections to map servers, it'll just be a matter of time before we're all back in the maps that are currently unavailable.

Indeed, Not rare at all. A small group of us in EP are informing the stressed out users that it is not a giant issue and that they will be able to jump back on their characters and the maps possibly later on in the day. I'm more then positive that the Staff are well on their way to fixing this issue seeing it has been a few hours and the 'glitch' has not corrupted any other of the still running maps.

Thank you to everyone who has remained calm during this situation, Again, You will more then likely be able to get back onto your characters later in the day/evening. Our staff here are Feralheart are some of the best anyone could ask for, please remain patient like what good ol' Shurtle has suggested and keep to the maps that have been stated up and running for the time being.

Benjen.