Feral Heart

Help & Guidance => Game Help => Topic started by: sweetofmilk on August 04, 2011, 09:11:00 pm

Title: Someone can help me ?
Post by: sweetofmilk on August 04, 2011, 09:11:00 pm

 :( i cant login :(

Title: Re: Someone can help me ?
Post by: Rimfrost on August 04, 2011, 09:16:49 pm

You cant log in, because? Wrong password/username? Failed to connect the server?

Title: Re: Someone can help me ?
Post by: wolffox on August 04, 2011, 09:20:08 pm

More detail please. What exactly is your problem? What's it telling you? :T
It could just be a glitch if it's telling you wrong username/password. Make sure you're typing everything in correctly and you have a good internet connection.

Title: Re: Someone can help me ?
Post by: sweetofmilk on August 05, 2011, 11:41:47 am

says incorrect username or password (5 Attempts failed cause 15 ban) but I put everthing ok  if not how i am here?

Title: Re: Someone can help me ?
Post by: Kyugima on August 05, 2011, 11:48:48 am

1. Are there numbers in your password? FH has a issue with picking up the numpad, so the only way to type numbers is through the numbers above the letters on your keyboard.
2. Are there strange symbvols in your password? FH also has issues with symbols. There is no way to get around this through the keyboard.

If you have any of these above mentioned things, and don't feel you can use the keyboard differences,  log in using the golden box on top of the website and change your password through there. If that fails then delete your account and create a new one, keeping the user and password short and simple.

Title: Re: Someone can help me ?
Post by: Ruby1234 on August 05, 2011, 02:07:08 pm

^
As Kyugima said, to change your password, you gotta log in to the "golden" box atop the page, and the forum. Then go to Profile, Account Related Settings, and change it.

If you have issues logging in to the "golden" box, try deleting all cookies from feral-heart.com.