Feral Heart
Help & Guidance => Game Help => Topic started by: Brickstin on September 21, 2011, 06:31:11 am
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Mk well I have downloaded the latest version.. am I missing a key informative thing?
I just cant connect is anyone having trouble or is it just me? cause if it is.. then um.. idk what it could be.. its not like my firewalls is blocking in/out going connections on the ports.. o_o im not even hooked up to my router im straight connected to the modem right nwo and I cannot connect..
is the server down for Maintenance?
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Do you realize how many months have gone by to nearly almost a year that Feral heart website has had scripting errors, XML argument breaks in the lines to LINK errors to even were we click ANYWHERE within the site the vast majority of the time we get ISE errors? (internal Server errors) even the dreadful (Authorization error please log out and log back in )
something something...
OK I am willing to offer any kind of help.. What is wrong with the servers. is the Feral Heart server in bad communications spots.. what type of server setup is put together? is The site and Game server hosted through a hosting service provider? or is it through a small home brewed type small business type location were Business broadband was purchased for hosting multiple in out going connections?
Which ever Server hosting provider Feral heart is being hosted on.. there is a substantial amount of lag; packet loss and VERY HIGH PING ranges from 350-500 on average.. It is absolutely horrible.
Do you need extra funding to MOVE to a better provider? I could strongly suggest Data Layered Tech.. They are very lenient and host services for another MMORPG called Furcadia..
Maybe you guys should start a donation fund or something.. I would be more then happy to donate.. Half the time I spend my time dealing with lag..and connection loss compared to socializing within the game and having fun. and I have T2+ business broadband services.. My down is at 24MB per second and 6 MBs per second on the upload.. I have enough bandwidth stretch to at least keep my DJing hub up.
I really want to help.. really.. This is a great community but it really takes out the connection with the community when we loose the actual connection it self. :(
im willing to help with diagnostic hop tests and other types of Point to Point Hub tests to see if theres some kind of bottle neck from the main server to the providing server side and client sides.. Just let me know guys.. really.
I would be more then happy to help: I have lots of free time on my hands right now considering this time of year.. I actually returned to Feral heart now that i have more time..
Sincerely yours,
Brickstin
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Yea, the server is down for me 2. What's going on?
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Same here my server is down I thought it was because I have contrition going on in my house but I still have internet and there is a new patch 0.o lol I is verry uninformed
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I dont think its the new patch. I got that one... I think.
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it's down for everyone.
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Like, what is going on? o__o
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"okay guys the FH server is down and i can't even connect to it to find out what's wrong, i'm asking razmirz but he isn't replying, meanwhile i won't be able to do anything, so we'll have to see how this goes :c"- direct quote from Kovu's facebook page. No one seems to know exactly what's going on. All we can do is wait for it to be fixed. Be patient. <3
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Me and the Server administrator is working on it guys
I have a partner thats helping me resolve some of the site issues and deal with the game server.. theres something going on seriously with the structure of it all. Not to mention there is some serious considerable amounts of High latency in Germany were I just learned that is where the game server and the SQL server is located at.
Just please be patient We deeply are sorry for the trouble :(....
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Good I thought it was just my computer.
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That explains why IT's server is Down too :( take your time guys
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I'm glad you are making progress, though since it's been down I have been able to pay more attention to my work. ;) I do hope you manage to fix it soon, oddly I'm beginning to miss FH and its trolls...
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ok we are making progress. We are going to do some other tests.. Lots of latency issues were noted in Germany with their database. Were going to check the integrity of the Datatable first.. to see if theres anything wrong with the structures.. then we will go further from there.
If you guys also have any bugs that youve noticed.. strange errors in the site and also in the game server (being its down) send me your screenies and diagnoses codes to BrickstinJR at hotmail dot com then waterphox at gmail dot com.
All trouble codes will help us determine what structures of the SQL are incorrectly written.
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im fine with the servers being down, as long as it is for everyone X3 i dont wanna be seeming inactive in the RP im in, so if they arent on, im technically not inactive :P *ish very complex....more or less...*
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Well, i can't wait for the servers to be back up :) Keep up the good work!
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Good on ya Brick for helping out! The site was being really slow and annoying for ages but its back up to superspeed now :D so you seem to be on the right track haha fingers crossed for you guys!
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Update:
theres a huge Apache Server script error causing some Looping issues. on each Client side request.
Last thing that was stated to me
Waterfox: Me neither
Brickstin: I dont know why It takes forever to process data.
Brickstin: youv noticed right?
Brickstin: when you go to like
Brickstin: A page on the server
Brickstin: see how it takes 30 seconds to load?
Brickstin: then just BOOM there it is
Brickstin: but when I did those tests
Waterfox: Yeah, I'm thinking apache loop.
Brickstin: and I emailed you them
Waterfox: But that doesn't explain the game server.
Brickstin: did you see also how from GERMANY and on it just went into the red zone for speed latency?
Waterfox: That's why I wanted to see if they tried accessing the site from an IP INSIDE of germany, to see if it's a distance thing.
Waterfox: But SQL is fine.
Waterfox: So it shouldn't be.
Brickstin: hmm..
Waterfox: I dunno.
Brickstin: wait till tommorow for the admin to come back?
Waterfox: Mh
Brickstin: Yeah cause idk what else to do
Brickstin: But you say it might be an apache looping issue
Brickstin: so idk
Brickstin: and thats something you can check and fix?
Brickstin: ?
Waterfox: Well it wouldn't explain the game server issues.
Waterfox: Could be seperate problems, though.
Brickstin: is that something you can diagnosse?
Brickstin: ok
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Good on ya Brick for helping out! The site was being really slow and annoying for ages but its back up to superspeed now :D so you seem to be on the right track haha fingers crossed for you guys!
No there still some latency issues going on.. and there is a major problem going on in Western Germany. .. I have to contact them and find out what the heck is going on. if this seriously keeps happening I am going to make suggestions to Kovu and the rest of the admins and creators to MOVE The Server to a new hosting provider to run SQL..as well as the Game server.
Me and waterfox are going to look into the server a bit more.. today we just looked at the Datatable.
we are going to look at everything else like the DBS files and such.. Later tonight..
Goodluck and sorry for the inconvenvience
Im thinking about using T1's Masterserver and possible create a new routing system..
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You already contacted Razmirz about the whole issue already yes? Talked with him about what he's worked on and tried himself so far?
Seemed like there was more than just one thing that caused all these problems that showed up recently. Kov doesn't really has that much to do with the server management.
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Nuuu When is it coming bac online.Im a impaitient person but i need to know :O
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Nuuu When is it coming bac online.Im a impaitient person but i need to know :O
When they fix the bugs they've found, I'm sure it'll come back online. Be patient.
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Stop QQing guys, they're fixing it.
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You already contacted Razmirz about the whole issue already yes? Talked with him about what he's worked on and tried himself so far?
Seemed like there was more than just one thing that caused all these problems that showed up recently. Kov doesn't really has that much to do with the server management.
Turned out one of the main problems for the site side was a major Kernal bug in Linux .. The Admin updated that kernal and patched it.. SErvers been up for a while Sorry for the late reply..
Also.. LOL I was speaking to Razmirz
I have him on Msnlive. We did some test and found out that not only the kernal bug was an issue but that Apache was Looping and the end feed at the end of the pages were lagging badly.
There is some lag issues too with some of the ads but they were not major.
09/23/11 20:46:00 Brickstin: (6:25 PM) Raz Mirz: i jsut finished swapping from apache to nginx
09/23/11 20:46:55 Waterfox: Seems like it's all fixed, though.
09/23/11 21:07:37 Brickstin: oh?
09/23/11 21:07:41 Brickstin: no looping anymore?
09/23/11 21:07:53 Brickstin: I guess apache isnt too friendly with linux idk
09/23/11 21:08:01 Waterfox: The kernal would explain the problem ttoo.
09/23/11 21:10:04 Brickstin: Yeah
09/23/11 21:11:06 Brickstin: what was your second guess?
09/23/11 21:12:07 Waterfox: I didn't even think about that. But it's a perfect explanation. x3 mySQL connections are too simple for there to be an issue, and it was just one connection. The multiple connections a webpage takes and the game server connections are enough for the kernal problem to arise.
09/23/11 21:13:14 Brickstin: I see
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The server is up now.
It was down for a while, for everybody, but I am not sure why. c:
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its just a server re-start OR update
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What bug it was exactly? Do you mind how many systems may be affected to this kernel bug? Is it fixed in mainline, or third-party patches needed?