Feral Heart

Help & Guidance => Game Help => Topic started by: Zaephyr on November 09, 2011, 06:25:00 pm

Title: Front Server is failing to connect *Resolved, please lock <3*
Post by: Zaephyr on November 09, 2011, 06:25:00 pm

I've looked in the help section before asking about this, and none of the solutions i've seen, not even in the big help thread made by red for this problem, helped, so I thought i'd make a last ditch effort to see what else i can do X3

Currently, whenever I try to log into either Feral Heart or Feral Heart +, the message "Failed to connect to front server" apears after a few seconds of trying to connect.
I have tried:

.Reinstalling Feral Heart numerous times, entirely deleting it from my computer
.Checking that my internet connection is solid, which it always is
.Checking that my firewall allows the program to work, which it does
.Resetting my own internet connection multiple times
.Logging on to Feral Heart when the number of people on the server is low
.Ensuring that my caps lock is off when I type my password

I'm pretty sure i've tried everything suggested in previous threads, so i'm unsure if there's anything I can do now.
Any help will be greatly apreciated ^.^.

Title: Re: Front Server is failing to connect *unresolved*
Post by: CrystalSprint on November 09, 2011, 06:43:02 pm

Not sure, but try logging in with a different account to see if it's a problem with your account or not.

Title: Re: Front Server is failing to connect *unresolved*
Post by: Zaephyr on November 09, 2011, 10:19:13 pm

I just went and tried a new account, unfortunatly, it failed to connect to the front server too :/
This is starting to annoy me a bit, I just can't see what's happening o-o.
Is there anything else I could possibly do?

Title: Re: Front Server is failing to connect, help much apreciated *Unresolved*
Post by: Jitters on November 10, 2011, 03:30:22 am

Server is either down or there is something wrong with your internet connection. try restarting your computer.

Title: Re: Front Server is failing to connect, help much apreciated *Unresolved*
Post by: Akirin on November 10, 2011, 04:31:07 am

Just had this problem myself. I figured that the firewall in my router was blocking it, so I looked at the firewall log. It said that it was blocking multiple ports, but they were all marked as "protocol 17". So I added a rule to allow outbound connections with "protocol 17", and I was able to log in.

I hope that helps you.

Title: Re: Front Server is failing to connect, help much apreciated *Unresolved*
Post by: Zaephyr on November 10, 2011, 04:29:21 pm

Palmer:
I just had a look at my log, and it seems my firewall's blocking a packet marked as "UDP" i'm not sure if this might be the problem? or just some spam packet trying to get through my firewall? I've actually tried troubleshooting my network and there where a few problems which are now resolved.... except feral heart won't connect still, so i'm thinking it may be the UDP packet it needs? If so, i'm not exactly sure how to go about allowing it >.<

Title: Re: Front Server is failing to connect, help much apreciated *Help Still Needed*
Post by: Zaephyr on November 11, 2011, 12:48:18 am

It turns out all I needed to do was hunt about a bit and accept a few things XD thank you all very much for helping me, I really apreciate it <3