Feral Heart

Help & Guidance => Game Help => Topic started by: Riiya on February 16, 2012, 11:04:56 pm

Title: Can't get into the game..
Post by: Riiya on February 16, 2012, 11:04:56 pm

It keeps saying "cannot connect to front server" yet my firewall isn't blocking it. And the internet connection is fine, as well as having the correct user and password. I'm on a laptop, and I see no visible lag when the game starts, but I cannot log in. I already checked a previous thread on not being able to log in, and it didn't help, as everything on there is what I tried--And it came back unsuccessful..

Some help, anyone? D:

Title: Re: Can't get into the game..
Post by: Ramine on February 16, 2012, 11:15:43 pm

I think you should just be patient, for now at least. See if the problem will go away on it's own. c:

Title: Re: Can't get into the game..
Post by: Redlinelies on February 16, 2012, 11:59:42 pm

Doesn't have to be the firewall either, could be antivirus software at times that blocks it as well.

Have a solid internet connection and no one downloading or streaming on the same network killing your bandwidth, make sure your firewall is not blocking the game along with other security software you have installed.

Most of the time these are the two most common issues.

Could be something more of course, in some rare cases users need to do port forwarding on their router, and that's not really something anyone wants to diddle around with.

Title: Re: Can't get into the game..
Post by: wandering sleeper on February 17, 2012, 01:09:04 am

I just got this on my computer and I can't log in either... And I'm not sure what to do as well..

Title: Re: Can't get into the game..
Post by: Redlinelies on February 17, 2012, 01:35:44 am

First off you need to have the will to sort the issue and some patience.

http://feral-heart.com/index.php?option=com_jfusion&Itemid=2&jfile=index.php&topic=10423.msg144690#msg144690 (http://feral-heart.com/index.php?option=com_jfusion&Itemid=2&jfile=index.php&topic=10423.msg144690#msg144690)

That thread is a good read, it should mention a few basic things it could be but also explaining shortly how to deal with it.