Feral Heart
Help & Guidance => Game Help => Topic started by: Yamato on February 26, 2012, 10:15:42 am
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Hello there, i really need help! When i try to log on onto the game, it says that i can't connect! It's nothing wrong with my computer and internet, i swear. So, yeah... can someone please help me? Iv'e tried to reinstall the game several times now, nothing works.
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Hello there c:
The game server is online at the moment so you should be able to get in, if not it could be a few things that may only be fixed by reinstallation and not just deleting the application.
Are you sure your router and such is fine?
Have you downloaded the latest patch?
The only thing you can do (If you haven't already) is to uninstall the game via computer/(C:) drive/Feralheart and delete the entire folder, saving beforehand any maps or presets you wish to keep.
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I am completly sure that my router and such is fine, my father checked it. And i also reinstalled the game my deleting the folder. Nothing worked! D: It just keeps saying "Failed to connect to server." This really annoys and upsets me. I love the game, but it just keeps doing it. e.e
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Add the Feralheart game to Windows firewall Exceptions, otherwise it might block your game from using the internet.
Same thing is if you have any antivirus or any other security software installed that uses a similar feature in which they block unknown programs to use the internet, in that case you have to look into it's preferences and settings and see if it does and then unblock/allow FH to connect.
This is not something you just can know in a kick, and must be checked up upon to be on the safe side. However if you know you did this, and still are unable to connect, it could be a weak internet signal in general that prevents you from connecting, maybe even the router that needs to open ports that FH uses(Not something you can explain simply nor help with over a forum I'd say).
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But, that's a bit wierd since, i could play yesterday, but later yesterday it didn't work... Isn't it kinda wierd that it just suddenly after some mins blocks a game?
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Then it would be completely an issue on your side(client side), since the server didn't change anything, nor did the game, and there's lots of users already playing online.
Plain suggestion would be that you removed all of feralheart form c:\feralheart on your computer, then download and install with a new installer.
Keep in mind though that changes can always happen to example the firewall, and you might need to do things like adding it to the exceptions list or run the program as administrator. Thing is though this should be a problem all on your side.
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I tried, but it still doesn't work! D:
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Have you tried downloading a new setup to run? Deleting everything and trying that as well?