Feral Heart

Help & Guidance => Game Help => Topic started by: FullMoonAngelWolf on March 11, 2012, 06:33:10 pm

Title: I can't log into the game!
Post by: FullMoonAngelWolf on March 11, 2012, 06:33:10 pm

I put in the exact same username and password that I have here but it says it's incorrect. Why is it saying that and how do I fix it?

Title: Re: I can't log into the game!
Post by: lugailover on March 11, 2012, 06:39:33 pm

  Have you put numbers or special keys in your user? Or maybe there might be a capital in your password. See if that works.

Title: Re: I can't log into the game!
Post by: Crin on March 11, 2012, 06:43:14 pm

I agree. Check for capitals and special keys. If you don't have these and your sure that you're typing it right, make sure that your password does not have spaces, which is usually what gets people.

Title: Re: I can't log into the game!
Post by: FullMoonAngelWolf on March 11, 2012, 06:44:22 pm

I have numbers in my password and capitols in my username, so should I change that?

Title: Re: I can't log into the game!
Post by: Crin on March 11, 2012, 06:45:58 pm

You shouldn't have to, I don't think. Capitals may or may not work, though I'm not sure, nor do I think they would matter. Make sure that you're not on number lock or any such thing preventing you from typing it correctly.

Title: Re: I can't log into the game!
Post by: lugailover on March 11, 2012, 06:46:41 pm

Quote from: Margaret on March 11, 2012, 06:44:22 pm

I have numbers in my password and capitols in my username, so should I change that?

  I think that is fine, as long as there is only a capital at the start of your username as far as I know.

Title: Re: I can't log into the game!
Post by: FullMoonAngelWolf on March 11, 2012, 06:48:08 pm

Ohhh I have capitols in other places including the start of the username.

Title: Re: I can't log into the game!
Post by: lugailover on March 11, 2012, 06:48:58 pm

Quote from: Margaret on March 11, 2012, 06:48:08 pm

Ohhh I have capitols in other places including the start of the username.

  That is probably the problem then, I do not know how to change the username though, contact an administrator about that. If not you can make a new account.

Title: Re: I can't log into the game!
Post by: FullMoonAngelWolf on March 11, 2012, 06:50:46 pm

Okay. Can I use the same e-mail twice?

Title: Re: I can't log into the game!
Post by: Redlinelies on March 11, 2012, 07:05:27 pm

I use capital letter in the front my of username Redlinelies and that is not a problem.

But the password IS capital sensitive which means you cannot write a small s where it's meant to be a big S for example. Also about those numbers, there can be numbers in both username and password but they can NOT be typed into the login box with the NUMPAD on the keyboard, you MUST use the numbers above the letters for it to work.

And you cannot use the same email twice when registering here, you must've a unique e-mail for every account.

Title: Re: I can't log into the game!
Post by: FullMoonAngelWolf on March 11, 2012, 07:06:17 pm

it wont let me register now. It keeps logging me into this account. And when I try to log into another accout that I made a long time ago it says my session timed out.

Title: Re: I can't log into the game!
Post by: Redlinelies on March 11, 2012, 07:06:52 pm

Quote from: Red on March 11, 2012, 07:05:27 pm

I use capital letter in the front my of username Redlinelies and that is not a problem.

But the password IS capital sensitive which means you cannot write a small s where it's meant to be a big S for example. Also about those numbers, there can be numbers in both username and password but they can NOT be typed into the login box with the NUMPAD on the keyboard, you MUST use the numbers above the letters for it to work.

And you cannot use the same email twice when registering here, you must've a unique e-mail for every account.

Title: Re: I can't log into the game!
Post by: lugailover on March 11, 2012, 07:11:18 pm

  I hate it when it automatically logs me in, just quit the browser and come back in atelr logging out, that's what I do. As Red said. ^ You need a new email for every account, just make a new one and everything will be sorted out. 

Title: Re: I can't log into the game!
Post by: FullMoonAngelWolf on March 11, 2012, 07:15:47 pm

Yay! Thank you so much for helping me! Now I can finnaly play the game with my bff!

Title: Re: I can't log into the game!
Post by: lugailover on March 11, 2012, 07:16:57 pm

Quote from: Margaret on March 11, 2012, 07:15:47 pm

Yay! Thank you so much for helping me! Now I can finnaly play the game with my bff!

  No problem! Glad we could help!